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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars
1,890 ratings770 reviews
  1. 5 stars85% (1,608)
  2. 4 stars8% (151)
  3. 3 stars3% (62)
  4. 2 stars1% (24)
  5. 1 star2% (45)

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Showing 111-120 of 770 reviews
Apr 19, 2023
koalapatti
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Towels looked like seconds with strings hanging.

I was disappointed with the towels as there were strings coming loose around the towel. I have bought towels in the store and they have been the best towels, but these left a lot to be desired.

Helpful?1AU0SR2NLWRP13630007413
Aug 16, 2021
lalthaus
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality towels for an awesome price

We have been using these towels for a year and they have not lost their softness or pile. We purchased a second set for our daughter to use at her new apartment. The price is great too!

Helpful?1AU0SR2NLWRP13630007413
Dec 14, 2021
Mwoods
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thick towels

I ordered these bath towels because they were large and thick. My husband really liked them. But why I am only giving 3 stars is because somehow the towel snagged and now it looks tacky.

Helpful?1AU0SR2NLWRP13630007413
Sep 24, 2024
help
1 out of 5 stars
1 out of 5 stars review

Missing washcloths

I bought 2 sets. Ones set was missing both washcloths and the other set only had one washcloth.

Helpful?1AU0SR2NLWRP13630007413
reply from Member's Mark Team

We are sorry to hear that you were not sent a complete set, help, as this is not the quality expected from Member's Mark. Please contact Member Support at (888) 301-0332 and they'll assist you with obtaining a new set.

Dec 13, 2025
CHERYL
5 out of 5 stars
5 out of 5 stars review

Good Quality.

Been buying these towels for about 10 years they are wonderful for the price. The thickness and size are worth the price these are not that micro fiber Junk . Just Bought the white ones a year ago still going strong and still look new ( white )

Helpful?1AU0SR2NLWRP13630007413
Dec 10, 2025
STACY
1 out of 5 stars
1 out of 5 stars review

Loose threads everywhere

I absolutely loved the color and had high hopes but when I got them the threads were all loose like some other reviews show! I hadn’t even washed them! I returned them immediately.

Helpful?1AU0SR2NLWRP13630007413
Mar 10, 2026
DENISE
5 out of 5 stars
5 out of 5 stars review

I bought these towels about four years ago and they've been fantastic. They still look as good as when they were first purchased and they're very absorbent. Great value for the price.

Helpful?1AU0SR2NLWRP13630007413
Jan 10, 2024
Winnie Thorlo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value!

Nice

Helpful?1AU0SR2NLWRP13630007413
Apr 13, 2024
sams shopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great towels for your bathroom

Great size and thick

Helpful?1AU0SR2NLWRP13630007413
Jul 24, 2023
Jen
1 out of 5 stars
1 out of 5 stars review

The lint ruined my clothes!!

I am very disappointed with the quality of these towels. Sam's club quality is usually very good but these towels are the worst purchase I have made in a long time. The lint from these towels ruined other items that were in the wash with them. In addition, the dryer vent was full of lint after drying the towels. I have to wash these towels separately now if I don't want to ruin other clothes and the lint continues to be a problem. I will not buy this item again.

Helpful?1AU0SR2NLWRP13630007413
reply from Member's Mark

We are sorry for this experience with the towels, Jen, and understand how frustrating this must be. Please contact our Member Support team at (888) 301-0332 and we’ll do our best to make this right for you.