LG 15,000 BTU 115V Window-Mounted Air Conditioner with Remote Control

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4.4 out of 5 stars

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May 24, 2024

Dee

1 out of 5 stars review

Not worth it.

We've had this unit just shy of 2 years, this would be our third summer using it and it won't even power on!

Review from walmart.com

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reply from LG Digital Customer Care

Hi, Dee. Thank you for taking the time to review the LG Air Conditioner (LW1516ER) model. We're sorry to hear about the product stop working for such a short period of time. We strive to provide reliable, top-notch products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/unit-wont-power-on-window-or-through-the-wall--20150484097064#. For further assistance, please reach out to on social media @LGUSSupport. ^Juvy

May 21, 2024

Not satisfied in NJ

3 out of 5 stars review

Only lasted 4 years

Only lasted 4 years at 6 months a year, I expected more. Sounded like a train after 3 years. It was very good at cooling.

Review from lg.com

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reply from LG

Hi there. We regret to hear about the inconvenience caused by the performance of your LG air conditioner, model #LW1516ER. We appreciate your input about the durability and noise issues you experienced. We would like us to look into this matter further, please send us a private message on social media using @LGUSSupport with your contact information and details about the issue. Our team will be happy to assist you. Thank you for choosing LG, and we look forward to improving your experience with our products. ^Win

Dec 5, 2020

Christopher Cooney

1 out of 5 stars review

[This review was collected as part of a promotion.] Bought it 5/1/2018, and it stopped working. Not sure why it stopped working???

Review from lg.com

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reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Jul 2, 2019

5 out of 5 stars review

Good

This is a beast, I have a 900ft apartment over a garage and it cools it down in an hour, it is a bit loud though

Review from walmart.com

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Oct 14, 2017

azjesse1

2 out of 5 stars review

loud very loud

its to loud to sleep and the fan is to strong on the lowest setting but it cools like ive never seen before very good cooling

Review from lg.com

Helpful?

reply from Customer Service

Glad to see that you're happy with the cooling performance. We'll be sure to forward your feedback regarding the noise level and the fan setting on low to our Product Development to review for future design. ^RW

Jun 10, 2019

dontnormallyleavereviews

4 out of 5 stars review

product works great but it did come in damaged on the coils. would have been more trouble to try and return than to deal with the bent coils.

Review from walmart.com

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Dec 7, 2020

Rankmike30

5 out of 5 stars review

Very happy with this air conditioner! Cools good

[This review was collected as part of a promotion.] Ran it all summer long with no issues very quiet and the fan blows a lot of air

Review from lg.com

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Jun 7, 2018

mike

5 out of 5 stars review

very nice unit set it up after running 20 minutes kooled down a 14x50 single wide trailer very easy set up

Review from walmart.com

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Jul 14, 2020

anonymous

4 out of 5 stars review

Heavy unit

Very large unit. Purchase the heavy duty support bracket for stability. AC unit cycles about every 3 minutes when in savor mode. A little annoying

Review from walmart.com

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May 21, 2018

Ben814

1 out of 5 stars review

It so loud.....

I bought it from 2016, thats very loud, like something hit from inside, now I don't want to turn it on . its loud crazy.

Review from lg.com

Helpful?

reply from Customer Service

Hello Ben814 , that doesn't sound right. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC