[This review was collected as part of a promotion.] I was waking up stiff and sore more morning than not, and decided I wanted to get a new mattress. I went to a mattressfirm and tried nearly every bed they had on the lot and decided to go with the ProdAdapt Medium-Hybrid and I am very happy after a month. I have seen others say that the bed needs to be walked on and such, but I thought the bed was perfect out of the box. I tend to start my night on my back and end up on my side, and what I love most about this bed is how comfortable sleeping on your side is. I did not get the controlled platform base (yet) but my expectations are that will make my experience even greater with this bed.

The delivery was excellent. I have had TEMPUPEDIAC beds for the last 15 years. The product is as expected. The out gassing process (smell) was quick, only a week. I got the medium hybrid thinking it would be between medium and firm. It is not as firm as I would like but comfortable.

[This review was collected as part of a promotion.] I tried very hard over the years to get my wife to replace our aging mattress but she kept insisting it met her needs. She developed that cozy spot no matter how we turned or rotated the mattress. Then one day getting up she felt a spring poking through the cover and she said I think it's time to consider a new mattress. We went to a few stores and spent hours trying various brands and found this product to be incredible. It has the support comfort and temperature to allow a restful sleep where you wake up feeling well rested. The mattress is expensive and a bit disappointing that it is not manufactured in the United States hence the 4 star rating.

[This review was collected as part of a promotion.] This mattress is really firm like rock hard, much much harder/firmer than store sample, so be prepared when it arrives. I wanted firm but this is crazy. Hoping it breaks in a little, it is supposed to. What I didn't like though, was that the mattress was ready 2.5 weeks before the metal frame we ordered from tempurpedic, and I had to then build the frame myself, the delivery people should have done it in my opinion and, I had to physically move the tempupredic box springs I already had onto the new frame myself and rush while they brought up the new mattress. They were tempurpedic bases boxes, in my opinion the delivery people should be commissioned to set up your whole bed system, not just switch out the top mattress, that was really upsetting as they call is white glove. Maybe it is better to order it from the store not online.

[This review was collected as part of a promotion.] Bed is ok, works fine, almost too firm compared to what we tested in the stores. Delivery and customer service were awful. Delivery "forgot" to put our bed on the truck the first day with little apology, more like "oh-well, not our problem." After a conversation with them explaining the difficulty in being away from work as we are both directors in our respective companies, they promise to schedule delivery for the following week, later after 4pm. 5 days later my husband is pulled away from work at because they were on their way to deliver our bed, absolutely before 4, well before 4. To make it right they offered to send us 2 pillows. Fine, I was going to purchase new pillows anyways. Although it doesn't return the significant time away from work I don't have to shop for new pillows. This was the last correspondence from them 3 weeks ago, mid-September. Since then nothing, no emails, no pillows, and no answering the phone. I sent a follow up email from my email address, my name was used to purchase the bed but contact info was for my husband so he could coordinate things, quickly received a response telling me to go to the third party I purchased from. I purchased directly through the web site. I responded with this information and my husband's information and received a very rude and short response stating they couldn't find any record of my purchase with them so they couldn't help. I've finally sent the correspondence with my husband attached to my email. Let's see what happens. I suspect more of the same- nothing.

[This review was collected as part of a promotion.] Not so firm as expected around the perimeter as I'm constantly sliding off in the sitting position and it makes me feel very nervous when I'm lying down as I feel like I'm going to fall out of bed. I usually sleep close to the edge of the bed but I've had to sleep about a foot away from the edge to avoid falling about 4 or 5 feet through nightstands to the floor. I've contacted customer service and only got a request for pictures. Pictures of myself falling off the bed? Really? Not satisfied at all at this time.

It was time to purchase a new mattress as our original TempurPedic was 10 years old. There was no question we were going to purchase another TempurPedic, so I visited the TempurPedic website and it took minutes to choose our new mattress. Top notch customer service. Our new mattress is absolutely perfect in every way. There was no "break in" period; we had an awesome night's sleep on the very first night. We are TempurPedic customers for life!

[This review was collected as part of a promotion.] The most comfortable night of sleep every night. No more back aches! Pressure relief on shoulders and hip. Tempurpedic knows how to keep your comfortable throughout the night. I wish I had this bed years ago.

[This review was collected as part of a promotion.] I love my new mattress. I don't understand how it can give such good support and still be soft enough to sleep on my side. Unless my previous memory foam mattress, this one doesn't have me turning from side to side to relieve pressure on hip and shoulder. I can sleep on one side for hours without any pain. This is important because my sleep apnea means I must sleep on my side.

[This review was collected as part of a promotion.] When my back pain exacerbated 2years ago, I bought a tempur-proadapt firm for my guest bedroom first because I didn't want to give up my beloved mattress. Over the course of a year, I would sleep on the mattress in the guest bedroom with each exacerbation to see if my back pain would go away. Each time with everything I took and did, my back pain would go away and I would go back to my bed only to have another exacerbation. After doing this back and forth, I realized my old mattress was causing the exacerbations. I gave up and bought a proadapt firm mattress and foundation for my queen bed and couldn't be happier.