[This review was collected as part of a promotion.] Ordered the bed on 12/5. Original delivery on 12/20. Immediately upon arrival the delivery team advised over and over it would not fit up my interior staircase. They kept asking me what I wanted to do without ever taking the bed off the truck or trying. I said if you're certain it would fit then I cannot keep it. Contacted the team and they advise that is not how it works and they rescheduled delivery. Took another month before they came back. Same delivery team giving me attitude about "trying again here." They almost quit trying before I had to get assertive to tell them to do their job and even offer to help get it upstairs. I ended up doing more of the delivery portion MYSELF. After they left I had to readjust and tighten the bed legs and remove the trash they were supposed to clean and remove. I love the mattress but the delivery experience was pathetic. No one offered any compensation for the experience which is what they boost about. If you order get ready to see lazy delivery team.

I had a very bad back due to work injury. One day while out shopping it got really bad . Just happened to be near mattress section at a store. The employee suggested I sit down . I saw a Tempur Pedic mattress and actually laid down - almost instantly I was in relief. Swore to myself I'd be getting one of these mattresses . Yes the price tag is very steep. But with sales timing and the benefits it can be worth it. This mattress displaces your body weight and relieves pressure. You almost feel new again when you rise. I have a fused spine 6 screws 2 rods. Nerve damage to right leg. I swear by this mattress.

[This review was collected as part of a promotion.] My previous non-split Mattress was designated as firm however, it was extremely comfortable and not as hard as this one. I do like this one, but I am thinking of switching it out for a medium firm one.

I have been a fan of these beds since they came out. Switched to the Purple premier 3 as I couldn't afford this one at the time- and my husband isn't a fan of memory foam. We have a split king so I was able to buy this one FOR MYSELF and I couldn't be happier. It's the perfect fit for me, soft and cozy. I wake up well rested and no back pain. Love this bed!

[This review was collected as part of a promotion.] I am not joking when I say I was debating between getting a new car or a new mattress and I have no regrets in choosing the mattress. I opted for the soft after days and days of debating. I didn't want to spend all this money to start sinking in an ultra soft mattress. However, it's not ultra soft, I actually was nervous it was too stiff at first. It is the perfect amount of sink into it while still being super supportive. I actually could not figure out why I was having such a hard time waking up for work even though I wasn't exhausted and it took me a week to realize it was because I was sleeping SO good, I was just literally not used to getting that good of sleep. For reference I am 5 feet tall and 140 pounds. I feel that information is crucial in reading reviews on a mattress I want. I am very glad I did not get the medium.

[This review was collected as part of a promotion.] I have been a Tempur-Pedic owner for about 20 years. The mattress is a little pricey, so after ours wore out. We purchased a mattress from a different manufacturer to save some money. It costs about 1/2 of the Tempur pedicure. But we noticed our backs and joints aching. Needless to say our son ended up getting the one we bought last fall and we did spend the money this year and purchased the firm Pro-adapt Tempur-Pedic. It's a little to firm , but we have no pain when we get up in the morning

[This review was collected as part of a promotion.] I had been having a lot of lower back pain and pain in my neck due to herniated discs. The bed has been amazing and helped relieve the pain I was experiencing when combined with pt. I tried different mattresses at a store before I purchased this one.

[This review was collected as part of a promotion.] So far my back has hurt every day since I got this mattress, even with regular conditioning in addition to sleeping on it. Also, your customer service is TERRIBLE. Absolutely, hands down, the worst customer service experience I've ever had.

I had just been recovering from a GI viral infection, and had my bed up on stilts in the back to stay elevated during sleep. I was sliding down my bed and it was incredibly uncomfortable. We were looking for a great high end adjustable mattress and bed frame for our existing very nice Restoration Hardware bed frame which we absolutely did not want to switch. Not only did the ProAdapt Cal-King we bought fit perfectly, it was way more comfortable that our previous mattress and the Ergo-Extend frame that we got with it converted our bed from really very good completely awesome. Bed on stilts, and sliding down the bed at night was a thing of the past. The memory foam is really very cool during sleep - not sure how that works exactly but it seems like it has to do with the way the outside of the mattress is textured as well as the type of material used on the surface. However it works, it seems to work quite well. The fitted sheets stay in place which was a concern (with an adjustable bed) but ended up working out fine. Just completely 100% happy with how this bed. Was very worried the frames would not fit, or the quality would be less than promised, but both the mattresses and the adjustable frames were absolutely rock solid, well constructed and amazingly top notch. The only issue we had was that well known fresh "memory foam" hot out of the factory oder that the mattresses have for the first 30-40 days. They promised it would go away after a little bit.. and I can report that yes it actually did. All and all I'd say money well spent.

[This review was collected as part of a promotion.] I was waking up stiff and sore more morning than not, and decided I wanted to get a new mattress. I went to a mattressfirm and tried nearly every bed they had on the lot and decided to go with the ProdAdapt Medium-Hybrid and I am very happy after a month. I have seen others say that the bed needs to be walked on and such, but I thought the bed was perfect out of the box. I tend to start my night on my back and end up on my side, and what I love most about this bed is how comfortable sleeping on your side is. I did not get the controlled platform base (yet) but my expectations are that will make my experience even greater with this bed.