The first year on our new Tempur Pedic Adapt Medium was great. Soft yet firm, with support everywhere you need it. Just like I remember from the Tempur Pedics that I slept on for years throughout high school and again after college. But almost to the day one year later, I started noticing neck pain when I woke up. It wouldn't go away, and started getting worse. I got the Tempur Pedic neck pillow, which did help a bit, and my wife says it reduced my snoring. But the neck pain never went away, with some days worse that others. After a few more months, my wife started having trouble sleeping because of back pain. Then I started getting back pain when lying on my back. We realized the areas where we sleep had gone completely soft, yet the sag in the top layer did not meet the company's warranty standards - as determined from the photos that they told me to take and send in. But this issue is not visible from the outside; it is a failure of the foam cells throughout the midlayers of the mattress. I can feel it by shifting to the center of the bed where neither of our bodies lie while sleeping. It feels like a ridge that you can balance on, like a thin sliver of support. But because of the properties of memory foam, there is no way to evaluate this without lying down on it. The mattress retains it's level form even as the interior foam completely breaks down. The company makes an effort to brand themselves as 'high end' and charge a fortune for their products. But just like their beds, the support from Tempur Pedic's customer service team is also severely lacking. It is very impersonal and you feel somewhat betrayed after getting completely shut down without a fair analysis. I am very disappointed with the way this company has become after being a previously happy customer. I used to recommend the beds anytime the subject came up, but I will never again. The product has gotten worse instead of better, and their service is abysmal.

For some reason I resisted buying a TempurPedic mattress for years! I finally decided to give it a try since there was a very flexible and convenient policy for a return. And due to working remotely because of covid-19 I wouldn't have to take time off from the job to meet anyone for delivery and pickup! I was more than satisfied the very first time I slept on it! It is fantastic!

[This review was collected as part of a promotion.] There was no breaking in period or off gassing! The mattress and sleep where perfect starting on night one. I have a queen-medium firmness, and it supports my lower back and curves just enough without letting them sink to deep. It truly does form to your body in all the right way, without feeling any other sleepers in the bed. Even when my 100lb dog jumps in at night, I don't feel it.

I purchased two TWIN XL Medium Adapt mattresses from two different stores within two months of each other and within the last six months. The first mattress is much softer than the second one,, i.e. the firmness is lacking. It is obvious that the mattress is defective but Tempurpedic will not warranty it because their claim is that the mattress has to have a sag or depression. They believe that the same model does not necessarily have to feel the same from one mattress to another. I interpret that to be that they have quality defects in production and they don't want to stand behind their product. I submitted a warranty claim but Tempur wants to ignore it because it is not in their interest to stand behind their product. Tempur is asking for pictures that are impossible to provide.

We have had our tempur-pedic mattress for over 10 years. It is the best thing we have ever bought. I am shopping for a larger size now. When I go to bed it is with pleasure as I lie down and feel the bed seem to hug me. You will not be sorry. My husband has a bad back, fused neck, bad shoulder, bad knees and lots of health problems. This mattress has been his only help.

[This review was collected as part of a promotion.] I am very satisfied with this tempur pedic mattrass ... I have tried more mattrassess but this is the best ... the only issue I would have is the original mattrass cover and also other covers are sliding to much ..

My Tempurpedic arrived yesterday. It literally makes me feel my whole body is fully supported from my neck down my spine through my hips. During these cold months going into winter this Tempurpedic is what I greatly needed. My previous spinal injuries from a car accident I suffered has made going to bed a strategic task. I had to plan which way to align myself with the mattress so I didn't have to go through the next day or week in pain. The price of the Medium Hybrid was quite steep, but was well worth it to help me to be more mobile and carry out my household expected duties as a mom and bread winner. I would recommend this Tempurpedic to anyone who has any type of arthritis or spinal impairments that has to deal with intolerable and unnecessary pain. The Medium Hybrid Tempurpedic hugs me like a soft comfy glove. It fills in any spaces between my body and the mattress naturally and supporting my spine each time I lay on it. For me, sleeping and able to stay mobile is much better than the pain I had to go through doing simple things like walking or just going to the bathroom. The Tempurpedic helps to eliminate that dilemma for me and I'm thankful I finally purchased one and so is my spine. Now my spine will repay me by helping me to stay mobile and pain free during this upcoming brutally cold season in New England. Thank you, Tempurpedic. Your a match to my spine made from NASA. I'm glad I was able to experience it here on earth without having to go outer space.

I had slept on the original Tempur-Pedic mattress for 19 years and wanted a similar feel and support. The Adapt medium provides that. I didn't have a problem with the old mattress being too warm so I didn't opt for a cooler mattress- so far I have not regretted that choice. I am a big guy- 6'6" and 250 lb - and a side sleeper. I continue to evaluate it knowing I can exchange my mattress for a cooling one during the trial period. The adjustable base is wonderful- great way to watch movies.

[This review was collected as part of a promotion.] Used to wake up all through the night with pressure point pains , and a stiff back in the morning. When I sleep in the Tempurdic Slept through the night and was able to wake up in the morning without pain.

This mattress has enabled me and my wife to sleep so soundly and comfortably that we rarely wake up unless we need to go to the bathroom. My brother-Law and his wife bought one and invited us over to look at theirs. We lay down on theirs and it was so comfortable and just like laying on layer of clouds with no humps or bumps, just perfectly flat. We were so amazed with the feel of the mattress we went the very next day and purchased one for ourselves! I know we will never regret it. There is nothing that We don't love about our mattress! I just praise the Lord that we were able to afford one so good.