Thank you so much for your wonderful review! We’re thrilled to hear that the TORRAS COOLify SE is working great for you. It’s fantastic to know that our product is helping you stay cool and comfortable during those special moments.We appreciate your support and are glad to be a part of your enjoyable experiences. If you have any further feedback or need assistance, please don’t hesitate to reach out.

Thank you for sharing your feedback. We apologize for any inconvenience caused by the absence of a battery charger.The TORRAS COOLiFY SE is designed to be charged using a standard USB-C charger, which is widely compatible with many devices. This decision was made to reduce electronic waste and to ensure that customers can use existing chargers they may already have. However, we appreciate your feedback and will consider it for future product improvements.If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer support team.

Hi Willy,Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products to make every interaction with us remarkable. If you have any questions or need further assistance, feel free to reach out. Thanks again for your support! Regards, Jane Torras Support

Hi Sweetsie,It’s fantastic to know that the COOLiFY SE neck air conditioner making your time out on the course more enjoyable. If you have any further feedback or need assistance, feel free to reach out. Thanks for choosing Torras and for sharing your positive experience!Regards,AngelaTorras support