Let me start by saying these chairs (I purchased two of them online) LOOK amazing. They immediately catch your eye when you enter the room. The leather feels great, they are sturdy, and the "spinnable" tray on the right arm is a very convenient feature. Unfortunately, I don't think this chair was made for people taller than 5'8". I am only 6'1", and the top of my shoulders reach the top of the chair in the chair's natural position. This means my entire neck and head have no support at all unless I want to stare at the ceiling. When I put the chair into reclining mode, it didn't get any better. With just my feet up and sitting with the back vertical, my ankles are at the end of the footrest, and when I completely recline, it feels like you are in a dentist's chair, as there is nothing to promote your head forward. You are literally staring at the ceiling. I've had to borrow my wife's travel neck pillow just to be able to watch TV. I wanted SO MUCH to fall in love with these, as I shopped around all summer before placing this order. They may be a perfect fit for many other people- just not me. I'll be returning them this week.

We bought two of these because of the price and because we were able to try out a SIMILAR one in the Sam’s club near us. These are not sold in store and can only be shipped to your home. Each recliner in the box weighs 123#. I am surprised they weren’t damaged in shipping. I didn’t feel they were boxed with enough padding and the boxes had holes all in them when they arrived, but they were in good shape. Overall, they are okay and because they were on sale for a decent price, I think we can live with them for a while if they hold up. Now, set up was fairly easy. The outlets in the arm rest had no power in either recliner. I called customer service and was told about an additional plug inside the zippered dust cover underneath the chair. The instructions say there is ONE cord and I found it inside the armrest that contained the table, but you have TWO power cords for each recliner that are needed to get everything to work. Kind of messy with all the cords. I am pleased with the speed it reclines and the smoothness. I do like the support and the firmness. It’s not soft and plush at all. Lumbar area seems to be well supported. Arm rests seem too high. Head area is way too far back. I have to have a pillow to support my head. This is really my only gripe. Love the table and cup holders and storage compartments! I am 5’9” and my husband is about 6’1” and they seem so for length.

Very functional

Chair was delivered yesterday. I got it into the house and put together, but when hit the button to put it back in its upright position after reclining it pops and splinters of wood end up on my floor. I turned it over and you can tell that when the chair was built they did not center it properly so the left side is farther over than the right and is apparently hitting the wood underneath. I guess I will have to lug this worthless chair back to Sams for a refund before it breaks entirely.

First of all it was obviously repackaged, which leads me to believe that it was a return. The table is terrible (see video), it looks like the slot you slide the table into is going to break very quickly. It’s flimsy, I t has to be defective. Next- the USB ports and one AC outlet doesn’t work. Then- the chair back will not snap into the left side connection. When I look at it, it appears to be mounted incorrectly. Another problem, because he was repackaged, it was jammed into the box. You could tell he was repackaged, but I had to damage the box to get the chair out of the box. Hopefully, Sam’s club will take the chair back at the store, because the box is too damaged to put the chair back in it. So, it will not let me upload my video to show how it’s junk. The photos hopefully show the gap between the connection on the chair and the table. That causes the table to be useless because it’s so loose- and it’s just a matter of time before the metal plate where the desk shaft slides into- it will soon just come off the chair permanently.

I had read previous reviews and prayed I wouldn't have the same issues but needless to say we had one! The chair looks great, reclines beautifully, the table is great & the phone ports works. The only problem is the outlets inside the arm don't work & people did mention that but since we already knew there were issues we kept the chair anyway!

Nice looking chair that felt pretty good. Until we plugged it in... no power! 3 of us looked at the instructions and the chair. Wrong packing slip and chair missing a power cord. Tried a cord from another chair of of curiosity, it worked and there was power. Tried calling CSV, to discover, they're closed on the weekend. The cord attached to the chair powered the USB assembly. This was a common complaint.

I bought a pair of these recliners sight unseen during the Black Friday sale. I based my purchase off of the positive reviews that this chair received. I am so happy with my purchase! Both chairs came in great condition, no issues with the tray tables, and whisper quiet reclining. If you are thinking about purchasing this chair, don’t hesitate. It’s super comfortable, as I’ve already fallen asleep in it twice out of the three days I’ve had it. And being able to charge your phone while using it is a plus. I would have really missed out on a great product if I didn’t take a chance on these chairs. You won’t regret it.

In our empty nest home, we decided it was time to get new living room furniture. We started with a new sofa, we thought hmmmm why not get 2 recliners instead of a live seat. BEST DECISION EVER. These chairs are so comfy. I have reclined it back to almost laying down and had a wonderful nap. I put the footstool up to watch tv and be comfy. Having the port to charge my phone is awesome. You can bring over some food for the table put your drink in the cup holder, put the phone on to charge you never have to get up.

I was a bit skeptical purchasing recliners I've never sat in but I'm thoroughly impressed with the product so far. The seats are very comfortable and the power outlet in left arm storage is a convenient feature. I'm buying another one to complete my home theater setup and I would definitely recommend these to anyone looking for quality leather recliners at a great price.