USB ports and power plug inside right arm rest do not work. The external usb port on outside of right armrest does work. Otherwise, chair is comfortable and easy to assemble

The tray table is not level and they send an incomplete person to tell me that there is nothing wrong. I bought a chair just like it 6 months ago and no problem, but the tray table on the chair is not level and everything slides of.

This is a smaller chair. The controls are in the inside of the chair so it is easy to bump them, sort of annoying. The foot rest isn’t very strong. When my 19lb dog jumps up, the foot rest lowers a few inches

I did not believe I would enjoy a chair this much. I am so happy!!!! Smart, sleek, compact . Does not overpower the room. My cat appreciates the wide arms- she’s kind of a stout little girl :-)

Very nice recliners. Well packed for shipping. Ordered two. First one came promptly but second one we had issues with shipper. Finally got it after much discussion with help center.

These recliners are fabulous! I bought them on sale - saved hundreds - in the grey color. Got rid of a huge couch in our small space and bought two of these recliners. They are stylish, comfortable, fully recline without using up a lot of space. Perfect for tv viewing. Additionally the little tabletop makes the perfect addition for working or eating. Love, love, love these chairs!!

Power cord does not fit tight so chair does not work properly. Have to wiggle the cord to get it to work which is hard to do if you are reclining in it . Been trying to get the company to send a new cord but have not had any success in getting it yet . Will have to return the chair if I don’t get a new cord from the company

This is the second theater seating recliner I have purchased, and this one is much higher quality construction than the first one (different brand, different seller). It's a solid, comfortable chair, and the features (USB, outlet, tray, cup holders, etc) are top notch.

Looks nice and works pretty well but the directions state that it must be plugged into the included transformer (which would also make the cord long enough to plug into a wall), but there is no transformer. When I contacted Sam's Club about this I was told there there is a transformer but it is internal. That is NOT what the directions say. The directions also state that the chair must be a certain distance from the wall, which if followed, make it impossible to plug the short cord into a wall outlet. unless the chair is positioned directly in front of an outlet, necessitating the use of a power strip, which the directions state not to use. If the transformer that was supposed to be included, were included, this would work just fine as it would extend the cord enough. It would be better also if the control to recline the chair were positioned where you can't accidentally hit it with your leg, causing the chair to recline out of the blue. The cup holders are nice but aren't positioned well and it's easy to knock a glass out of them. The tray table is also positioned poorly and we ended up just removing it. If you want to create a theater room and want more than one of these, it probably wouldn't work unless you have extra outlets installed so you can plug each one into the wall, otherwise the cord won't reach.

The chair arrived on time. I unboxed it. Couldn't find one of the power cords. It wasn't listed as one of the items that was supposed to be with the chair. I called the manufacturer they told me sometimes it is wrapped up with the table or in the left arm storage. It was in the storage arm . Works perfectly no other problems.