All shipping and support exceeded expectations. The assembly was not too difficult and the alignment of holes between boards was amazing. On the Roof Assembly (Step 25) I would suggest modifying the 3rd tip: "Layout all roof sections to center and determine equal gaps BEFORE any screws are used." I had a false start and needed to remove screws and adjust. Would be great to see what others have done with their Gazebo. I'm now trying to figure out lights over my grill and smoker and perhaps an exhaust fan.

Great kit. Totally happy with the finished product. Put it together really quick by myself but spent at *least* 50% of the entire build time pealing the plastic coating off of the roof pieces. That sucked. Almost have it one star but my wife and I just sat under the gazebo staying dry in the rain. That was lovely. Also...at least for people to put the roof up safely.

Arrives in 2 200 lb boxes with no option for “white glove” delivery unless you pay to have it installed. We’re in our 60s so getting it to back yard was a challenge. It is as shown and looks really nice in on our patio. Will stain it a darker brown fall. It is a medium brown.

We absolutely love our Arcadia Gazebo. My husband and I, both in our 60s, assembled it ourselves over two days to protect the front of our house from the Arizona sun. We set it up "backwards" (with the front facing our house so it slants away from the house). Last night we had our first beautiful rain on the "tin" roof. We just love going out to sit on the porch swing, protected from the sun and the rain!

The end result is a really beautiful gazebo. Unfortunate my husband and I are very much less than handy and can not follow direction all that well so we had a lot of steps to redo. For people who are even remotely handy assemble should be easy. We had a point in the assembly when we realized that the gazebo was going to be too big to fit inside our screened lanai (totally my fault for measuring incompletely.). Customer service was wonderful and offered to have the boxes picked back up with no restocking fee. This says a lot about the company and their dedication to customer satisfaction. We were able to find another location to home our gazebo and look forward to getting a lot of use out of it in the years to come. I would definitely recommend this product to my friends.

This is my second Gazebo from BYD and couldn't be happier. This one covers my outdoor kitchen and, just like the one I have covering my hottub- its rock solid, real cedar, and easy to assemble. I live in the PNW and having cover- that will not rot and stay beautiful- is essential.

I just finished setting up my 24x12 Arcadia Gazebo. Overall it turned out great. Very happy with how it looks. The instructions are just ok, pretty easy to figure out once you get familiar with the parts. I took a star off because a few of the pieces had the holes pre drilled in the wrong spots. This is at least a 3 person job for some parts of it.

I purchased this Gazebo a few months ago…what a beautiful and sturdy Gazebo…well worth the money…I had a handy man put it up…it definitely need two people to put this Gazebo up…I love the rustic look and cedar color…My next project is to put in a fire pit just outside the Gazebo. This Gazebo was a steal.

Love our new gazebo! Great quality and it looks so nice! Also very impressed with Backyard Discovery! Great customer service. The first one we ordered was going to be a few inches too big. The boxes were unopened so they had it picked up and returned at no charge, and processed our refund promptly! Their installation cost is also very reasonable, after getting other quotes. Very impressed with the company and the product, which is difficult to find these days. Great experience all around!

Purchased online. Delivered to the driveway in about 1 week. Good packaging, although 1 board had a split that we glued before installing. Very good quality. 2 carpenters spent 8 hours installing and anchoring. Took additional time as out concrete patio is sloped.