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Customer reviews for Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars
580 ratings580 reviews
  1. 5 stars91% (526)
  2. 4 stars7% (39)
  3. 3 stars1% (8)
  4. 2 stars0% (2)
  5. 1 star1% (5)

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Showing 91-100 of 580 reviews
Aug 26, 2023
HK
1 out of 5 stars review

Avoid if you have Deck

The Product seems to be of quality from the look of it. But my issue was with Delivery and Installation and the BYD Customer Service 1. Delivery guys lay this over my garage eyberow roof and damaging the lip 2.Installers came and inspected and said that this product dont have necessary fasteners to fasten it to deck and they cannot guarantee they can install over the joist and no guarantee that it can withstand hurricane. Meaning this is completely useless for me 3. The Sams and BYD customer service did not handle the damage claim efficiently , they kept bouncing me back and forth. Will update once I have positive outcome 4. BYD customer initiated a return and I am waiting over week without any response the carrier

Helpful?4BPGKI3WC6LJ13627905618
reply from BYDSales

Contact a BYD Customer Service Supervisor so we can find out what the delay in picking up your product is. 800-856-4445 8a-6p CT seven days a week.

May 1, 2024
Cedar
5 out of 5 stars review

Happy with purchase and installation

Purchased online. Delivered to the driveway in about 1 week. Good packaging, although 1 board had a split that we glued before installing. Very good quality. 2 carpenters spent 8 hours installing and anchoring. Took additional time as out concrete patio is sloped.

Helpful?4BPGKI3WC6LJ13627905618
reply from BYDSales

If you ever need any replacement parts, please contact us at 1800-856-4445 and we can get them sent out to you. Otherwise, thank you for the review and we hope you enjoy your new summer attraction.

Mar 30, 2026
Dcjkel67
5 out of 5 stars review

Perfect delivery

We have set this up and are Waiting on warmer weather to start grilling - It also matches the color our fence perfectly!!

Review from backyarddiscovery.com
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May 12, 2026
Aaron
5 out of 5 stars review

Great product

Built it a month ago. Very good instructions and components. Easy to assemble. Works great on the patio

Review from backyarddiscovery.com
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Apr 6, 2026
DURINDIA
5 out of 5 stars review

Absolutely worth the expense

The perfect gazebo with mesh around it for my hot tub and relaxing furniture. The electrical outlet is a plus.

Helpful?4BPGKI3WC6LJ13627905618
reply from BYDSales

We appreciate your feedback!

Jun 8, 2026
Dudewithatruck
4 out of 5 stars review

I use bilt

I like bilt when it matches the product

Review from BILT
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May 31, 2026
Robin
5 out of 5 stars review

Great installation process

Great quality specifically installed by BlueFiks Company smoothly and professionally

Review from backyarddiscovery.com
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Jan 6, 2026
SP57
5 out of 5 stars review

Great Product

Very high quality material. Directions very clear and fairly easy to assemble. The pre drilled post made the assembly move faster than expected.

Review from backyarddiscovery.com
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Mar 20, 2026
Zuniga Family
5 out of 5 stars review

Very sturdy

I love this gazebo! very sturdy and good quality. Hard rooftop. We painted black to make it match our house.

Review from backyarddiscovery.com
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Oct 8, 2025
Basketsdee
5 out of 5 stars review

Looks great, time will tell 🤞

It took time to put together, but very happy with the results. Time will tell if it stands up to the high winds in Middle Tennessee.

Review from backyarddiscovery.com
Helpful?4BPGKI3WC6LJ13627905618