Hey there! Let's help get the mold on your LG washer cleared so your laundry always comes out smelling fresh and clean. We'd be happy to provide you with this YouTube playlist (https://www.youtube.com/watch?v=vs7luHIzvUI&list=PL3PHk-jaLdvoJQcFUZogSHsFZM8NtJfz8) which offers different videos with tips on how to help clean and maintain your washer which can help with moldy smells. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Hey there Mike! Having your clothes come out nice and clean without holes is always important. We would recommend checking the tub inside your unit to make sure there are no foreign objects and that the fins inside are not sharp or broken. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Hello! We appreciate you sharing your experience with your LG Washer. It’s great hearing that once you got the programming figured out, everything clicked into place. When a product becomes easy to use and performs exactly the way you want, it really makes a difference — and it’s wonderful to know you’re loving it now! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello! We appreciate you sharing how well your new LG Washer is working for you. It’s great hearing that it’s been a smooth upgrade from your 15‑year‑old unit and already fitting right into your routine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey Tracy! Thanks for telling us about your LG washer and service experience. Keeping your clothes fresh and laundry day easy is what we're here for, so we'd love to look into your part delivery and repair to see if there are any additional updates or insights we can provide! Please get in touch with us on social media @LGUSSupport with your contact info—we'll gladly look into this for you. *Joseph

Hi, there. Thank you for sharing your experience with the LG Washer (WM3470CW) model. It’s great to hear that you’re already loving it after just a week. This unit is built with efficient washing performance, a smooth motor, and smart features that help deliver clean results with ease, so it’s wonderful to know it’s been a perfect fit for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi, there. Thank you for sharing your feedback on your LG Washer (WM3470CW) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. If your washing machine isn't level, it won't clean properly. This is because water won't fill, dispense, or drain correctly. Stains on clothes may be from mold or mildew. To fix this, clean the tub and do regular maintenance. For more information, visit https://www.lg.com/us/support/help-library/clothing-not-clean-front-load-washer--1337626293790. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hello! We appreciate your great feedback on your LG Washer, and it’s wonderful to hear how much you’re enjoying your new unit. The stackable design is such a space‑saving win, and it’s great knowing it fits so well into your home setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Washer. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.