Hey there Ela! We want you to be able to fully use your LG washer effectively and efficiently so you can use it how you want to and save energy while doing so. On page 28 of the owner's manual (https://tinyurl.com/23e7gmex), it can help you use different cycles that are energy-efficient. So we can make sure that you're fully taken care of, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Hey there! LG front-load washers are high-efficiency champs, using just the right amount of water to give you sparkling clean clothes every time. The washer fills slowly, monitoring the saturation level until your clothes are fully soaked—then a sensor stops the fill, saving water without compromising on cleanliness. For a quick rundown on how this works and some troubleshooting tips, check out this video: http://spr.ly/6420SWjuu. Got more questions? We’re here to help! Just send us a private message on social media to @LGUSSupport with your serial number and any relevant details. Let’s keep those clothes looking fresh! ~Ivy

Hey there! We totally understand how important it is to have a fully functional washer—after all, clean clothes are the foundation of a great day! To avoid that U5 error and the sheets turning into a ball of frustration, make sure your washer is properly leveled. Check out this video for some useful tips and troubleshooting: http://spr.ly/6427SWL9H. If you need more help, just drop us a private message on social media at @LGUSSupport with your serial number and personal info. We’re here to make sure your clothes stay as fresh as your day. ~Ivy

Thanks for taking the time to leave your review for your 5.0 cu. ft. Mega Capacity Front Load Washer. We're glad to hear you're enjoying the large tub size! Happy washing! Just a friendly reminder to not forget to perform the tub clean cycle as often as recommended by your owner's manual. ^Chris

We're sorry to hear that you're experiencing issues with your new washer. Leaks can be frustrating, but let's try to figure out what might be causing the problem.Kindly send us a private message on our Facebook or X account via @LGUSSupport. We appreciate your understanding. ^Sam

Hello. We appreciate you sharing your thoughts about your LG washer. It’s great to hear how much research you put into choosing the right LG unit and that your first day with it is already delivering spotless results. Starting off with towels and a tub clean is a smart way to break it in, and those YouTube videos definitely help you get the most out of the machine. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! Let's help get the mold on your LG washer cleared so your laundry always comes out smelling fresh and clean. We'd be happy to provide you with this YouTube playlist (https://www.youtube.com/watch?v=vs7luHIzvUI&list=PL3PHk-jaLdvoJQcFUZogSHsFZM8NtJfz8) which offers different videos with tips on how to help clean and maintain your washer which can help with moldy smells. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Hi, Sandy! We appreciate you sharing your experience with your LG Washer! It’s great hearing that after a full year, the features are still impressing you and making laundry feel easier and more efficient. Knowing you’d recommend it as a next purchase truly means a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James