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Customer reviews for LG 5.0 cu. ft. Front Load Washer with Coldwash Technology for
LG 5.0 cu. ft. Front Load Washer with Coldwash Technology
4.3 out of 5 stars
stars155 ratings155 reviews
  1. 5 stars68% (105)
  2. 4 stars14% (22)
  3. 3 stars6% (10)
  4. 2 stars5% (7)
  5. 1 star7% (11)

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Showing 121-130 of 155 reviews
Nov 2, 2023
Up north experience
5 out of 5 stars review

Verified Purchase

L G washer

Powerful and runs quietly. Turn some tops inside out!

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
Jan 13, 2024
Akost
5 out of 5 stars review

Verified Purchase

Great Washer

Great quiet washer. Easy to use and holds a lot of clothes and bedding.

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
Mar 25, 2024
Loc55
5 out of 5 stars review

Verified Purchase

Smart features and look good

I bought it 3 week ago and I am happy with it. Wash very clean and save water

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
Dec 13, 2023
ccic2491
5 out of 5 stars review

So far, so good!!

[This review was collected as part of a promotion.] So far, so good!! I was informed by a lot of friends and family not to purchase a front load washer. Despite what they said, I went ahead and purchased this and the drier that goes with it........I could not be happier!! Their biggest concern was that they got mold on theirs but I have a large enough space when I can keep the door open so it dries quickly, plus I wipe it down after the wash is complete. I have only had this machine for about a week and have already washed about 10 loads of laundry. I have noticed that it cleans my (and my family's) clothes a lot better than my old top loader and I highly recommend this washer. The only "negative" I could find so far is that I'm about 6' tall and it is a little bit of a pain to bend all the down and reach to the back of the washer to get clothes that are back there. I am purchasing pedestals now to hopefully reduce that little annoyance but other than that, great washer so far!!

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
May 11, 2024
slimStanC
1 out of 5 stars review

9 Day Old Washer Leaking into Pedestal

[This review was collected as part of a promotion.] 9 Days Old, Now leaking into Pedestal Drawer. Water running into drawer, not in the back. What fun. Brand new washer, leaking. I have a lemon. Are all the 3470's lemon's? No error codes. All hoses tight. Drain hose new and draining. Filter assembly checked, and tight.

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
reply from LG

We're sorry to hear that you're experiencing issues with your new washer. Leaks can be frustrating, but let's try to figure out what might be causing the problem.Kindly send us a private message on our Facebook or X account via @LGUSSupport. We appreciate your understanding. ^Sam

May 4, 2023
Kahuna5000
5 out of 5 stars review

Keeping It Clean With LG

This is the first LG washer I've ever purchased and Like the french door refrigerator (LMXS28626D), it's also just as amazing! The 5.0 tub instead of the 4.5 allows us to clean just a little bit more with each cycle, and that means less loads over all. Quiet, great features and a spin cycle that really gets the water out. Would def buy again!

Review from lg.com
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reply from LG Social Media

Thanks for taking the time to leave your review for your 5.0 cu. ft. Mega Capacity Front Load Washer. We're glad to hear you're enjoying the large tub size! Happy washing! Just a friendly reminder to not forget to perform the tub clean cycle as often as recommended by your owner's manual. ^Chris

Dec 6, 2024
fantasticali
5 out of 5 stars review

Simple, cold wash tech

[This review was collected as part of a promotion.] 1st day using this machine. I studied this for 6 months, paid attention to every detail, looked for the limited features I actually wanted and mulled over size, finally deciding on this huge baby. Next, getting familiar by washing 6 big bath towels. Success. Then a tub clean with a Tide cleaner packet. While the tub still smells "new" the clothes coming out are immaculate. Let's hope this keeps up. I highly suggest watching the videos on YouTube, they are very helpful.

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
reply from LG

Hello. We appreciate you sharing your thoughts about your LG washer. It’s great to hear how much research you put into choosing the right LG unit and that your first day with it is already delivering spotless results. Starting off with towels and a tub clean is a smart way to break it in, and those YouTube videos definitely help you get the most out of the machine. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 25, 2024
Grandmum
3 out of 5 stars review

Disappointed. Expected better than older one.

I bought this after my 12 year old LG top loader died. Since l was having unbalance load problems with the older washer I thought that a bigger capacity front loader would solve my problems. Nope. I have had my washer for a couple of weeks and the loads are even smaller than before. I never had unbalanced load issues with my previous washer until after I had it over a decade. Now in order to have a complete cycle without interruptions, I now have to do multiple small loads. Not what I expect for a large capacity washer.

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
reply from LG Digital Care Team

Hey there! We appreciate you letting us know about your LG washer and want to help you get a full load of laundry done rather than small loads. Based on what you've described about completed cycles with the smaller loads, we'd be happy to provide you with this link (http://spr.ly/6424q7Z66), which offers troubleshooting tips for your washer not completing its cycles. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and any troubleshooting you've tried, and we'll be ready to help and make sure everything is working at 100%! *Josh

Aug 9, 2024
RRamos
2 out of 5 stars review

Becareful of Rubber Rim

[This review was collected as part of a promotion.] Purchased in November 2023. Was away in July when I received a phone call from my son; the rubber rim around the base of the drum for the door closure was breaking off. Had to call repair man to fix within the first 7 months

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3470CW) model. We understand your concern about the issue with the rubber rim around the drum, especially soon after your purchase. We strive to provide durable, high-quality products that exceed our customer's needs. It sounds like you've already had a repair technician address the issue. To prevent similar issues in the future, we recommend regularly checking the seal and keeping it clean and free of debris. Ensure all repairs are documented and covered since your washer is still under warranty. If you have questions or need further assistance, please message us on social media @LGUSSupport. We’re here to ensure you have a positive experience with your LG appliance. ^Juvy

Nov 4, 2024
Eaguilar
1 out of 5 stars review

No satisfied

I bought this big machine in order to wash enough clothes , it doesn’t clean well my clothes , I request a returning number to LG No one help me with it in order I can get anothe model . There is no enough water in this machine. I need another one .

Review from lg.com
Helpful?2QLG2EJ9UDGY13627565510
reply from LG Digital Care Team

Hey there! LG front-load washers are high-efficiency champs, using just the right amount of water to give you sparkling clean clothes every time. The washer fills slowly, monitoring the saturation level until your clothes are fully soaked—then a sensor stops the fill, saving water without compromising on cleanliness. For a quick rundown on how this works and some troubleshooting tips, check out this video: http://spr.ly/6420SWjuu. Got more questions? We’re here to help! Just send us a private message on social media to @LGUSSupport with your serial number and any relevant details. Let’s keep those clothes looking fresh! ~Ivy