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Customer reviews for Serta SleepToGo 12" Medium Firm Hybrid Mattress for
Serta SleepToGo 12" Medium Firm Hybrid Mattress
4.3 out of 5 stars
stars402 ratings236 reviews
  1. 5 stars68% (273)
  2. 4 stars15% (60)
  3. 3 stars8% (32)
  4. 2 stars2% (8)
  5. 1 star7% (29)

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Showing 41-50 of 236 reviews
Mar 26, 2021
Babybrat
5 out of 5 stars review

Verified Purchase

A NEW GUEST BED

It was on sale so that made it a good buy right up front ordered and delivered to my front door.didnt know it was vacuumed pack roomie asked how deep is this he cut bag and it exploded open it was Great!! So we bought for a guest room well we have a guest and I'm sleeping on it VERY COMFORTABLE!!!

Helpful?69KBLOZSZ07C13627565025
Aug 19, 2020
Anonymous
3 out of 5 stars review

Verified Purchase

Comfortable but 1 problem

We like this bed. It is very comfortable. It would be a 5 but we have begun to see that the top cover is stretching causing folds where our bodies lay. If it doesn't get any worse it's ok but if the cover continues to stretch it could get uncomfortable. We've had the mattress about a month.

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Jul 19, 2021
RR
3 out of 5 stars review

Verified Purchase

Wrong description

Purchased this mattress due to it being rated as a medium mattress and the price was good from a well known mattress manufacturer. It arrived in a timely manner, we unboxed it and let it roll out on our frame and let it sit for 2 days before sleeping on it. once we tried it we found it was a very mushy feeling like sinking in mud , I sunk almost to the bottom and I only weigh 182lbs on a 5' 11" inch frame. Needless to say we returned the mattress which was a quick easy process thru Sam's customer service. If you are looking for a true medium feel mattress this is not the one.

Helpful?69KBLOZSZ07C13627565025
reply from Serta Team

Hello RR, thank you for taking the time to leave a review. We’re sorry to hear that the mattress was too soft for you. If you have any other questions, please feel free to contact us at 1-888-240-1945. Thank you!

Mar 21, 2023
M8021
5 out of 5 stars review

Verified Purchase

Great Mattress

This mattress is just as described. Very comfortable. A nice "soft" feel that settles into a firm support and with an affordable price. Easy to unpack and put into place with the help of one other person. Used on top of my old box springs. I don't require much sleep and my first night I slept 10 hours; unheard of for me. Also relieved some pressure point on my hip. And arrived before scheduled date. Highly recommend.

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Mar 17, 2020
Timothy
5 out of 5 stars review

Verified Purchase

Great product

Excellent comfort and support. I was skeptical with a mattress in a box but thanks to other reviews I had a great experience. Main thing was to look for any damage to the box or any expansion related to damage to the inside plastic packing. If package is bowed out send it back because there is no way that you can fit it back in the box. Fortunately our mattress was delivered without any damage or swelling. I unpacked it and let it expand for 48 hours just as recommended. It turned out perfect and definitely love this mattress. I would recommend this mattress to my friends and family.

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Nov 3, 2024
Carol
5 out of 5 stars review

Verified Purchase

Excellent quality for price

Comfortable. Quality mattress.

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Aug 24, 2024
Dan
5 out of 5 stars review

Verified Purchase

Mattress

Great mattress for the price.

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May 20, 2022
Lisa Moreno
1 out of 5 stars review

Verified Purchase

Queen Mattress

Mattress feels too soft.

Helpful?69KBLOZSZ07C13627565025
reply from Serta Team

Hello Lisa. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Apr 26, 2022
JW
5 out of 5 stars review

Verified Purchase

Great

The best mattress I have ever had.

Helpful?69KBLOZSZ07C13627565025
Nov 29, 2022
Gramashops
5 out of 5 stars review

Verified Purchase

Best mattress!

This is the most wonderful mattress! Soft but not too soft and so comfortable.

Helpful?69KBLOZSZ07C13627565025