Within a week of sleeping on it, the top layer had separated and bunched up. What was originally a great deal and quite comfortable mattress quickly turned into a poorly designed product. We returned it.

Nice, but a tad softer than I expected. My last mattress had big depressions from where I would lay. This one does not...that is the best part. I would like it just a touch more firm, but it is MUCH better than what I had.

Not as comfortable as we hoped. Reviews were favorable so we ordered. Mattress came in a box that was damaged and covered with dust. Plastic cover protected it but box raised concerns. We've had the mattress 3 weeks but haven't learned to like it. Serta and Sam's have a 130 day return policy which we may be invoking.

I would say for a lighter person that sleeps completely flat this mattress may be okay but for someone that has to sleep elevated, a little on the larger side it just does not hold up. You can see from the picture that the complete casing bunches and is a pain to stretch back out.

I'm a woman of a certain age and the comfort of a mattress is very important. To say the least I'm very pleased with this mattress purchase.

Very comfortable but worried about how well it will stay firm. showing signs of swaying in the middle I have a normal build and weigh less than 185.

This mattress is very comfortable. I have fibromyalgia and the mattress is just right for my trigor points.

The mattress was easy to setup. I expected the mattress to be somewhat firm but it turned out really soft. Also the edges collapse when I sit in the edge. I feel a mattress topper with good quality pocketed spring mattress would have been better.

The mattress arrived when expected. When unwrapped, it fluffed up almost to capacity. Within several hours at full capacity with no wrinkles in the corners. Very comfortable. I would say medium to firm is accurate.

This mattress, with the Allegro Queen bed, was for my guest room. The box was heavier than I expected it to be, but still so much easier to carry/move than a traditional mattress. Its funny to hear the mattress start 'hissing' to inflate as soon as it comes out of the box. A good quality mattress. Looks great with the Allegro bed, too.