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Customer reviews for Serta SleepToGo 12" Medium Firm Hybrid Mattress for
Serta SleepToGo 12" Medium Firm Hybrid Mattress
4.3 out of 5 stars
stars402 ratings236 reviews
  1. 5 stars68% (273)
  2. 4 stars15% (60)
  3. 3 stars8% (32)
  4. 2 stars2% (8)
  5. 1 star7% (29)

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Showing 101-110 of 236 reviews
Nov 29, 2022
Sassy49
5 out of 5 stars review

Verified Purchase

Great nights sleep.

For me it is the perfect fit. My back and legs have not felt better in months.

Helpful?69KBLOZSZ07C13627565025
Jan 3, 2022
Acs
3 out of 5 stars review

Verified Purchase

Good

So far its a good mattess, its a little harder that I was hoping.

Helpful?69KBLOZSZ07C13627565025
reply from Serta Team

Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Sep 9, 2020
Barb
5 out of 5 stars review

Verified Purchase

GREAT

VERY GOOD, SLEEPS VERY GOOD

Helpful?69KBLOZSZ07C13627565025
May 16, 2021
Peg
4 out of 5 stars review

Verified Purchase

Serra hybrid mattress

So far so good. It is softer that what I was expecting. Have only had it a short time so will comment more after we have it longer

Helpful?69KBLOZSZ07C13627565025
Oct 30, 2021
Paula
5 out of 5 stars review

Verified Purchase

Great chouce

Bought for my granddaughter as an early Christmas gift and she loves her new mattress! She said very comfortable!

Helpful?69KBLOZSZ07C13627565025
Jul 10, 2021
Ze
5 out of 5 stars review

Verified Purchase

Nice

Affordable and comfortable. I would recommend this. It took me some time to figure out which mattress to buy for our guest room. This was a great option.

Helpful?69KBLOZSZ07C13627565025
Mar 28, 2023
Us
1 out of 5 stars review

4 month review

This bed when originally unpacked was great but somewhere around the six weeks mark the interior material decided to fully harden. I now wake up in worse shape than I did with our old mattress. If you want extremely firm then it might work for you.

Helpful?69KBLOZSZ07C13627565025
reply from Serta Team

Hi there. Thank you for taking the time to review the SleepToGo Hybrid, although we're sorry to hear about your experience. Based on your feedback, this sounds as if it may be a potential warranty issue. We would encourage you to reach out to Serta's dedicated Sam's Club team at 385-256-9674, as they handle all warranty claims directly.We hope this helps! Best, The Serta Team

Jan 19, 2023
Sarah
2 out of 5 stars review

Bunching

Within a week of sleeping on it, the top layer had separated and bunched up. Comfortable mattress, but the top is bunching. I was hoping the quality would match the Serta name for quality.

Helpful?69KBLOZSZ07C13627565025
reply from Serta Team

Hi Sarah! We would like to apologize for your recent experience. Please contact our Sam’s Club Serta Team at (385) 256-9674. They will be happy to assist you further.

Jan 19, 2023
Kim
4 out of 5 stars review

Verified Purchase

Don't be afraid to purchase mattress in box!

Purchased for guest room. I had to test it out for a few nights and found it very comfortable. No sagging, good support and not hot to sleep on. No offense odors whatsoever.

Helpful?69KBLOZSZ07C13627565025
Mar 26, 2021
Nelton
5 out of 5 stars review

Verified Purchase

Great mattress

90 year old father loves his mew mattress

Helpful?69KBLOZSZ07C13627565025