[This review was collected as part of a promotion.] overall it’s not bad , but i should have paid attention to the height . it’s a little shorter than i would like , but the price is great . some of wood was warped so a bunch of c clamps were needed.

Overall I am satisfied with this product. I would have given 5 stars if the bolts and nuts would have been higher quality. They can be easily cross threaded if you are not careful. A few holes did not align on the short pieces but were fixed by drilling out a little. I would recommend this product and would buy it again.

I shopped a lot of pergola kits and feel this one was a very good value. Assembly took about 7 hours with myself and my wife. Using the Bilt app on a tablet is highly recommended, since it's much easier when you can zoom in and rotate to see how parts go together. No issues whatsoever with holes lining up. The one problem we faced was getting the two end assemblies upright and connected together with the side rails. It would have been far easier with three people - two to support the end assemblies while the third person installed the side rails on top. The instructions don't give any tips. We managed, but it wasn't pretty! I also question how, once fully assembled, it's possible with two people to mark where the plastic feet should sit, move the pergola to anchor the feet and then put the pergola back in place. The pergola weighs 400 pounds. Our patio is shaded from the prevailing winds by the house, so we'll take our chances and not anchor it.

No wonder this is a best seller. Well made. The posts are solid even though they have cedar panels on the outside and lots of 2x2s inside to make they solid. But you have to use your own judgement in using the manual to fit your own needs. I put up the basic frame first and keep making sure the 4 posts are perfectly straight before the next step. Also, DON'T screw in the 4 braces early, as they suggested in the manual, until the very last step. Because as you take a step to make one post straight, the other posts shift. As careful as I was to make sure I do the braces last, I still had to redo all posts! To lift up the entire structure to secure the post footing with concrete screws is unrealistic because by then the pergola is already too heavy. It is like a table already. Why would you fasten down an 600 lb dining table?

We are very happy with this pergola! My husband, who is very handy, was able to assemble the pergola by himself over two days (not sure this would have been the case with a larger structure). Instructions for assembly were clear and well organized. Highly recommend!

We looked at many different pergolas before deciding to go with this. It is absolutely perfect for our back yard. It is sturdy, and I have no doubt that it will be able to withstand all the weather elements. We did stain it before we put it together as was suggested. Family and friends have asked where they can buy one too! Shipping and delivery was easy, the delivery company that delivered the boxes were very nice and made sure it was away from the road.

We ordered the 16x12 and it arrived on time in several boxes. My husband put it together over a weekend. I will say that it’s a bit weird that the main posts are hollow and some of the pieces don’t seem to fit well together, almost looks like it’s a bit uneven in places but only if you have a critical eye like me. I’d say overall it has made a huge improvement to the look of our backyard. On it’s own, it does not provide nearly as much shade as I had hoped and we had to buy a separate cover to put on top. Again, for the price point, it was a great purchase.

Hi and I'm happy with the pergola. All came out well, I had my son in law and a friend put it together, definitely one needs two persons to do it. I'm in South Florida, where hurricanes are a normal and though we have not been hit by a biggie in a few years, every year we do get one, so we drilled down some sort of anchors and if it comes, we will tighten the poles and some of the cross-bars with adjustable wraps. Finally I will try to paint it with wood protection, Winmax I think it's called, every year. Ah, I'm also going to have a manually retractable Canvas roof built because the sun is burning hence difficult to enjoy in the afternoons. I'm happy and the Pergola is on top of a cement slab in my backyard, not on grass. I recommend it!

[This review was collected as part of a promotion.] I normally don’t write reviews but I just wanted to let other people know that this pergola went together great. It took about 4 hours for me and my brother to complete this pergola! Just buy it u will love it!!!!!!!

My fault on reading the size. I measured our old one from post to post which was 10x10. I ordered a 12x10 thinking that it was measured by post to post and not the overhang. So disappointed can’t return it and looks stupid on my deck. Never would I measure from over hang. Should be wear the footings need to be for the post.