I bought this a year ago, May of 2020. All pieces were included and well marked. Based on other reviews we put a clear oil based seal on before putting the pergola together - based on 1 year in use we will likely add another coat this summer. It still looks good but to continue to preserve the wood we will add another coat. This definitely requires 2 people to put it together and sometimes it would have been helpful to have 3 people. I would purchase it again - it's been a nice addition to the patio and provides some shade.

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

I bought this approximately 2 months ago. I live in Bath PA. Our patio gets sun from early morning to evening. The pergola does its job. This was thousands cheaper then other places. All of my neighbors love it. I took my time and stained it with 2 coats before I put it together. Once all the parts were together, my brother in law and neighbor help me put up the large stuff. We were finished within 3 hours. FOLLOW the instructions and its easy. Can't say enough about how well engineered this is. I wish this place sold a water proof cover for it.

[This review was collected as part of a promotion.] So excited to finally have my pergola and new patio completed! This pergola is beautiful and heavy duty. It only took a few hours to put it together. All pieces/parts were included. Waiting on outdoor furniture to arrive and will add lights soon. If you’re on the fence about this purchase, I highly recommend!

If you are on the fence deciding whether or not to purchase, make the purchase. We bought ours this past July and have been making it our own ever since. When we first received our on time shipment, we thought we better check all the parts right away in case we needed anything replaced. When I called customer service to tell them we wouldn’t be putting this together for a few weeks and what if we discovered at that time we needed replacement parts, customer service assured us they would send us whatever we needed and not to worry. We built our pergola for a few hours each day during the week so all we needed to do on Saturday was raise up the posts and add the cross beams. This definitely makes the project less daunting and it only took us 3 hours or so when we lifted the posts. We have received several compliments. The color you see in the photos is the actual color. We have not yet stained. The purlins that came with (top) were just ok. They seemed crooked when we screwed them together. In the end, we added 1x3 cedar slats so that we had more shade. Directions were straight forward.

This is a great purchase! We can't brag enough about how much we love ours! Easy to assemble. Keep in mind, it takes time, but worth every second! Great customer service! We had 2 small pieces of wood missing for the roof. We received it in 3 days! Amazing unit

I've had the pergola built for about 2 months now and absolutely love it. Its sturdy and heavy but also easy-ish to put together. Realistically you should have at least two people building one pergola. I would budget about 5 hours with two people to put it together completely. Overall great pergola, very happy with the purchase!

At first we thought that the building of this pergola would take forever with all the pieces , but the instructions on the app that’s provided made the process go smoothly. We love the cedar wood and the looks of this pergola. We were happy to have every piece and tool that we needed. The only negative we had was that not all of the holes were clean. We used a screwdriver to clean them and chipped some of the wood around them. Other than that great product. My husband wants a second one.

[This review was collected as part of a promotion.] Bought this in June as part of redoing our backyard and we loved it over the summer. Everyone that we have had over thinks it is great looking and a real value. Our contractor was amazed by the quality of the kit and had no trouble setting the footings in the new pavers. The service from BYD has been so good that we also bought one of the large Grill Gazebos which let me keep grilling during a really wet winter here in Northern California.

I decided to tackle putting it together and the instructions were great. Followed them step by step and it turned out perfect. All items were as marked and made the instructions easy to follow. I did want mine a little higher so built the forms an additional 12 inches up. I also wanted it covered so we could sit under it during weather and direct sun. We used tinted clear pvc roofing panels layered and held in place with roofing screws. We are very pleased and wish all DYI projects were this easy.