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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

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Showing 391-400 of 952 reviews
Jun 5, 2019
Reviewer name: Edie
4 out of 5 stars
4 out of 5 stars review

Large Can

This is just right for my kitchen.Just be aware nobody sells trash bags for it and have to buy online. It takes a 21 gallon bag . I thought Sams club would have since bought there, but rhey don't carry. The only other thing is everytime walking by the trash can it opens up automatically in which batteries go dead fast.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!<br /><br />-Nine Stars Group

Feb 1, 2020
Reviewer name: Ruthie
2 out of 5 stars
2 out of 5 stars review

Loved it but stopped working

I bought this 8 months ago and loved it but it stopped working. I replaced the batteries (3D's) but still doesn't open by itself. I have to use my hand to get it to open and the tap the lid again to close. It defeats the purpose of a touchless and hands-free trash can. My family and friends and loved it too until they saw that it doesn't work already. It was a pricely trash can to have to use your hands now to get it to open and close like any regular trash can.... I am disappointed!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us at info@ninestarsusa.com.   <br /><br />-Nine Stars Group

Oct 30, 2018
Reviewer name: Ajohn91
5 out of 5 stars
5 out of 5 stars review

Where have you been all my life!!!

Where have you been all my life! the only time I touch the can is to change the bag. And speaking of the bag, the can comes with a top ring to hold the bag in place no sliding into the can. Auto lid open and close. 22.5 gal can holds more trash than the usual13gal can. Love it!!!! Love it!!!!! Buy it, you will be pleased.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Ajohn91,<br /><br />Thank you for your review.We take feedback into consideration when looking to make improvements on our items. We are over the moon that you love your can! Enjoy! Best, Nine Stars Group

Dec 20, 2017
Reviewer name: Gitcharoo
5 out of 5 stars
5 out of 5 stars review

Perfect size. Nice quality.

Large Capacity! We wanted a large capacity trash can for our kitchen. All the other stainless steel cans were too small and could barely handle a day or two of trash. This one is great. The automatic lid was a bonus. Even our dog enjoys stuffing the motion sensor.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Gitcharoo,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info&#64;ninestarsusa.com. Best, Nine Stars Team

Jan 26, 2020
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

Working great after a year!

Had this for a year now and LOVE it still! Family of 7 and have only changed batteries twice! Second time being just recently! When it's getting full we turn the sensor off because we have a large dog that can activate the sensor by sniffing. So 7 ppl and a dog using it and it still works great and batteries last!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via email at info@ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Aug 7, 2018
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Great Product

Wife & I have been using ours for 10 months with no issues. We enjoy the hands free & the larger capacity unit. It's got a slick look & guest are always impressed with the hands free motion sensor. 30 gal trash bags are what we have been using for the can.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Steve, <br /><br />Thank you for your review! We are over the moon that you love your can! Enjoy!<br /><br />Best,<br />Nine Stars Group

Nov 10, 2018
Reviewer name: butternut
5 out of 5 stars
5 out of 5 stars review

wonderful can

I bought this can about three years ago maybe four . I got my moneys worth. It worked great all that time. I’ve bought another one but a little bigger that I love. Will keep buying as long as they last a few years. I hate to hear that some of you are having trouble with yours. I love mine.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Butternut, <br /><br />Thank you for your review! We are over the moon that you are happy with this trash can and will continue to be our loyal customer! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br /><br />Best,<br />Nine Stars Team

Feb 9, 2021
Reviewer name: Wpelise
5 out of 5 stars
5 out of 5 stars review

Holds much more than you'd think!

I got tired of pulling my large trash liner out of my kitchen-sized trash can and then keeping it out for days to finish filling it up. This trash can, although it doesn't look much larger, holds a TON more trash before it gets filled up and needs to come out. Read one review where they said to not let it get too full or it's too heavy (or hard?) to get out. I haven't found that to be the case at all. LOVE IT!!! Wish I'd found it years ago!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jun 18, 2022
Reviewer name: Jo
5 out of 5 stars
5 out of 5 stars review

love it!!!!!!

I have had this trashcan for over a year now. LOVE IT! Never gave me any problems, easy to clean, very convenient. Believe I have Energizer batteries in it & haven’t had to change them yet. Everyone who comes to my house loves it and my parents even ended up buying one for their house. 10 out of 10, highly recommended lol.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Jo, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service

Oct 2, 2024
Reviewer name: Teena
3 out of 5 stars
3 out of 5 stars review

The only complaint I have is that the battery compartment door is cheaply made. We managed to snap the clips off on day one & have had to duct tape the battery door shut because the battery falls out very easily. Be very careful when clicking that door off!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for sharing your feedback! We’re sorry to hear about the issue with the battery compartment. We understand how frustrating that can be. If you feel this is an issue that needs to be addressed, please don’t hesitate to contact us at info&#64;ninestarsusa.com, and we’d be happy to assist you further. We appreciate your support and hope your trash can continues to work well otherwise!