Dear TxVet133, Thank you for your purchase. We are sorry to hear your sensor is sensitive ,the unit can be reset if your interested in a reset please contact our customer service department-NineStars Customer Service

Thank you for your feedback! We&#39;re glad to hear you love the size and roominess of the trash can. We totally understand your concern about the batteries—nobody wants to be replacing them too often.<br /><br />If you&#39;d like, feel free to reach out to us at info&#64;ninestarsusa.com. We can offer suggestions for battery life optimization, or see if there’s anything else we can do to help. We&#39;re here to make sure you&#39;re happy with your purchase!

Hello,<br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!<br /><br />-Nine Stars Group

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Thank you so much for being a longtime customer! We’re honored you came back for a second one after 8 solid years—that’s the kind of reliability we aim for. Hope this new one serves you just as well!

Dear Charlotte, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service

Thanks for the feedback! We’re glad you like the heavy-duty design. You’re right about the larger size—oversized trash bags do work better. We always appreciate customers like you who point out helpful tips for others!<br /><br />Feel free to visit our website anytime for more products, and we&#39;re always here to bring together hygiene, technology, and transparency for a better experience.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi Cryslynn! So glad to hear you&#39;re enjoying the hands-free feature and the larger size—it definitely makes things more convenient! If you ever need anything, feel free to reach out. We&#39;re happy to help!

Thank you for contacting us. We retail trash bags that fit perfectly for your base. We have included a link below. However, if you do not want to purchase our brand, you can purchase any generic brand of extra-large (30 gallon) trash bags. - NINE STARS GROUP USA <br /><br />https://ninestarsusa.com/products/nstb-21-30