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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

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Showing 221-230 of 952 reviews
Nov 10, 2019
Reviewer name: Stover
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Nice!

We are happy with the trashcan. The auto open/close is convenient. However, it’s hard to find trash bags for this size, we are using 30 gallon size bags.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! This is a 21.1 gallon unit. We suggest 22 or 23 gallon trash bags for this model to prevent adding stress to its liner ring. These trash bags are usually located in the garden section of your local store. If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!<br /><br />-Nine Stars Group

Jul 14, 2024
Reviewer name: Dave k
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

How do you insert the liner

It is a large handsome can and open easily One drawback. There is a flimsy ring that you need to attach to your plastic liner. It is difficult to get the liner dubly on the ring before inserting in the can.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for the feedback, Dave! We’re glad to hear you like the size and ease of the trash can. We totally understand how that flimsy ring can be a bit tricky when securing the liner.<br /><br />We’re always looking to improve, so your input is really valuable. If you ever have any questions or need help, feel free to reach out to us at info&#64;ninestarsusa.com. We&#39;re happy to assist and make your experience even better!

Aug 9, 2020
Reviewer name: Sandra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product!

I like everything about the trash can! The only thing is I would have gotten a smaller size if I had seen the product on display. It is large! Thats why I am not much of an online shopper, like to see the product in person!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Sep 22, 2024
Reviewer name: JW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love it

I first thought that this can was going to be too large for my kitchen but it turns out that it's perfect. I don't have to change bags as often and the lid is quiet.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thanks so much, JW! We’re so happy to hear the size turned out to be just right for your kitchen. The quiet lid is a nice bonus too! Appreciate you sharing your experience!

Jul 14, 2023
Reviewer name: H Bowman
1 out of 5 stars
1 out of 5 stars review

CHina

We unfortunately didn't put the batteries in this right away. Once we did, the can continually tries to close it's lid. 4 C size batteries cost $10 a pack. This can goes through a pack of batteries avery 2 days.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi H Bowman,<br /><br />We sincerely apologize for the inconvenience you&#39;ve experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you a replacement lid. Thank you and have a wonderful day!

Jun 29, 2021
Reviewer name: Peg
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nine Stars Trash Can

Didn’t realize the can would need 3 batteries so had to go buy them so I could use it. If I had known I would have ordered them and had them ready when the can was delivered. Also did now read anywhere the can would need a bigger size garbage bad than the usual 13gallon bags easily available in the club.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Dec 26, 2017
Reviewer name: Brad
5 out of 5 stars
5 out of 5 stars review

I Absolutely Love This Thing!

From the larger capacity to the handy-dandy bag-restraining thingie, I honestly couldn't be fonder of a garbage can. It's just so much more convenient than "old-school" foot-operated type receptacles where you actually are required to move a body part. All you need to do is walk past this thing and it's ready for whatever you need to throw into it. I honestly can't imagine how this thing could be more convenient.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We are so happy to hear you are enjoying your unit!<br /><br />-Nine Stars Group

Oct 30, 2024
Reviewer name: LAMartin
3 out of 5 stars
3 out of 5 stars review

Great hands free unit, but it is too sensitive

I purchased this unit a few months ago. It's a great hands-free unit. However, the sensor is so sensitive that when you walk by it, it opens. I'm afraid the motor will go out on it because of the constant opening and closing. Unfortunately, I cannot put the trash can in a different location due to the kitchen layout. Is there any way to fix this issue?

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, unfortunately our units don&#39;t come with adjustment sensitivity. But we will definitely take feedback into consideration. If you are having issues with the lid and it seems to be opening more than usual. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

May 7, 2020
Reviewer name: FeFe
1 out of 5 stars
1 out of 5 stars review

Too Small and stinks

This trash can is awkward. The mouth of the can is too big. I purchased larger bags then called for yet it still doesn't fit. You will use so much of the trash bag trying to get it around the ring that you will have change the trash too often. It also stinks and leaks. No matter how many times it is cleaned it reaks and makes me nauseous. I spent too much money on this trash can yet my $7 plastic can was better.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there,<br />I am so sorry to hear that you are experiencing issues with your unit. I would like to advise you that this unit works well with 22 or 23 gallon liners which can be purchased in the garden section of your local store. I have also attached a video link which demonstrates how to correctly use the liner ring as it should not take too much for the liner. <br />https://www.facebook.com/ninestarsusa/videos/1678197472447429/ <br />As for the smell and leaking, I do recommend using a gentle all-surface cleaner such as Mrs. Meyers, clean well and allow it to air dry. It should not leak nor hold an odor. For any further assistance, please feel free to submit a "Contact Us" form. Thank you!<br />-Nine Stars Group

Mar 8, 2021
Reviewer name: Working Remotely
3 out of 5 stars
3 out of 5 stars review

Pros and Cons

For the most part, I really like this trash can except ..... when it comes to having to move it out of the way for any reason. This trash can has no handle in the back or side from which you can lift it and due to its size, it's really awkward when you have to move it. Luckily it's light in weight. Also the ring that the lid sits on top of should be attached to the lid, not separate.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review. We appreciate the feedback and we will most definitely relay your feedback for product improvement! If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   -Nine Stars Group