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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

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Showing 71-80 of 231 reviews
Sep 16, 2023
Mbb
5 out of 5 stars review

Verified Purchase

Great Value

Arrived in a box need a couple people to assist. Once out immediately puffs up to this wonderful product. Very comfortable

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May 23, 2023
benson
5 out of 5 stars review

Verified Purchase

Helps with back ache

So nice to be able to watch TV and not be lying down. Takes the pressure off my back. I can even sleep on my back !

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Jun 12, 2026
Nicole
5 out of 5 stars review

best choice....was looking at Nectar and Dreamcloud mattresses for months and decided to go with this one. Firmness is great for back support and side sleepers. better than my tempurpedic. great buy!

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Nov 27, 2024
longtime customer
1 out of 5 stars review

Deformed within two months of use

This mattress is way too soft. It deformed after just two months of use. Now it has a slope on one side. I contacted customer service thru chat and they said someone would reach out to me with in three days but no body reached out to me. I am long time Sams club customer. Used to spend thousands (which reduced by a lot when they started charging shipping for plus members). Very disappointed.

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Dec 6, 2022
mattress
1 out of 5 stars review

Horrible smell never went away.

Purchased this mattress on 11/12 and till this day 12/6 there has been a very strong plastic smell. The scent radiates off this mattress and has filled the entire room with it. I have tried to leave the windows open with fans in the room for 3 days now and no luck. I’ve also tried carpet cleaner powder and no luck. I’ve washed the removable covers twice and this smell does not want to go away. Haven’t been able to sleep on this mattress due to the strong scent it can’t stop to be releasing. Do not recommend.

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reply from Member's Mark

We are sorry about your experience with this mattress. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you. All Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time.

May 25, 2023
Amanda
5 out of 5 stars review

So great I bought a second one

I bought this for my teen. He LOVES it. He said he is having problems getting out of bed for school in the morning because it is so comfortable. This is definitely not a firm bed. It's like sleeping on a cloud. I bought the 1st one because of the too soft complaints which means it would be perfect for him. My 12 yr old had to have one once he tried his brothers out. Now my teen daughter is begging for one. I might have to get one for myself as well. We have had the 2 mattresses for over 2 weeks. You don't feel any springs and the memory foam forms to your body so perfect. When unboxing it the bed fluffed right up so fast so we didn't have to wait to feel the comfort. Amazing. I am buying more of these

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Oct 5, 2024
Joann N
5 out of 5 stars review

Verified Purchase

Great mattress

Joann N

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Apr 27, 2025
lulubelle
5 out of 5 stars review

1 year later review

I set a reminder on my phone to review this after having it a year. I went from a traditional mattress + box spring on a simple frame to this hybrid mattress on a zinus smart base, so that was quite a change. I have now been sleeping on it for a little over a year. I was used to sleeping on a pretty firm mattress for most my life but found as I've aged that I was waking up with sore shoulders and hips. I'm a side sleeper. This is much softer than I had but I don't find that bad. You sink in a little bit but you don't have a you-shaped impression in the bed like I've experienced on a straight memory foam mattress. That being said, it's a little more effort to roll over in bed. One thing I was looking for and got in this mattress was less transfer of motion when my partner gets in or out of bed. The traditional mattress had quite a lot of movement that could be very disruptive. I debated for a long time between the hybrid and full memory foam with being unsure if the motion would be a lot better with the memory foam. I really wanted the extra support of the hybrid so I was pleased at lack of motion transfer. I am overall happy with this bed and would recommend to anyone that does need a bit softer on the pressure points.

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Jun 22, 2024
Satisfied Sarah
5 out of 5 stars review

Super Surprised!

So, I just bought this mattress for a roommate who is coming to live with me tomorrow for a few months. The mattress arrived 3 days ago, so I had to try it out myself. I'm not going to lie, I was skeptical at first when I went to lay down because it felt soft and I'm a firm bed person! However, when I sat up in it and was propped up by my back rest pillow, I quickly fell into this deep sleep sitting up while I was watching TV. I woke up at 4:00 AM and was extremely surprised to see the lights and TV on. I never fall asleep sitting up. I just felt so comfortable and so tired that I fell asleep where I was. So, after I woke up, I put my back rest pillow on the floor and put my head on the pillow and fell back into this extremely deep comfortable sleep and did not get up once to go to the bathroom! That is very rare for me to do that. The mattress molds to your body, doesn't smother you, is cool and feels soft, yet it's firm! (JUST RIGHT)! It feels so right that I don't want to get out of bed in the mornings. I just want to keep hitting snooze! Hahaha! Most importantly, I am 46 years old and have lower back problems, especially when I get up in the morning. Well, it must have been my old mattress because I easily got up from this new mattress (due to the way they make the outside rim of the mattress) and right onto my feet and had absolutely NO back pain! I felt refreshed and felt like I had a great nights rest. I am truly amazed! I have been sleeping in it for the past 3 nights now and I have to give it up tomorrow night:( I was so bummed about having to give it up, that I had to order a Queen size "Member's Mark Hotel Premier Collection 12" Hybrid Mattress" for my bed! Haha! I am super excited about it and I am super excited for my new roommate to try it out and see what she thinks about the mattress;) It is a great quality mattress and you can't beat the price for that kind of quality! 5 STARS!! Worth every penny!

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Apr 7, 2024
MMS
5 out of 5 stars review

Thanks to the bad reviews

We were looking for a plush hybrid mattress and came across this "medium firm" one. I read the reviews that it's actually soft so we decided to try it. My opinion is that this mattress is both. It has a very soft top layer with a very supportive foundation. It's perfect for us, both side and back sleepers. I feel that it's the perfect mattress if you're having trouble with pressure points at your hips and shoulders. I would've never considered this mattress with a medium firm description but thanks to the negative reviews I changed my mind.

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