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Customer reviews for NXR 5.5 cu. ft. Freestanding Gas Range for
NXR 5.5 cu. ft. Freestanding Gas Range
3.9 out of 5 stars
stars
35 ratings27 reviews
  1. 5 stars57% (20)
  2. 4 stars17% (6)
  3. 3 stars6% (2)
  4. 2 stars3% (1)
  5. 1 star17% (6)

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Showing 1-10 of 27 reviews
Aug 15, 2019
Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well built, great function

This range was a very good value and works very well in our kitchen. I have not been disappointed at all.

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Dec 8, 2023
Lai
5 out of 5 stars
5 out of 5 stars review

Great Gas Range

I purchased this for a new kitchen. I wanted a 36" for the extra burners and the high btu output. The gas range has 3 powerful burners and 3 precision burners. The powerful burners are placed in the front corners and center rear. This is a good configuration because if you have large 14" pans, you can use both powerful burners and the precision burner at the same time since the spacing is adequate. The powerful burners can sear steaks very well. The oven is spacious and wide; I can easily fit a full-size baking sheet in it. I also like the convection fan switch. I can easily verify the convection mode is working right away.

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Apr 15, 2020
Irene
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great budget friendly stove!

I had to switch out my beloved Viking stove of nearly 16 years. It was just pooping out no matter how much $ we spent on repairs. We were not prepared to spend $6500 to replace it. After some research, we came across this stove. It had really good reviews and it a quarter of the cost. It was delivered before expected. When we pushed it in we were impressed with how it looked. It is definitely lighter than the Viking and the elements are a bit cheaper as well, but overall we are impressed with how it works. It is a definite $ saver and gets the job done! Sam’s Club has yet to disappoint! We also got the extended warranty of 4 years and it was still a quarter of the price of the Viking.

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reply from NXR Hero

Were happy to hear you're satisfied with your purchase. Please let us know if you have any questions!

Sep 29, 2020
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Deal

On sale at $1999, nice look, not name brand caliber but works well, there are better options though if full retail at $2999

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Jul 27, 2020
DA
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

HOT TO THE EXTERIOR TOUCH

I purchased this appliance and was very happy with most everything. I notice when you have oven heated at high temps that the front and sides of oven get really hot. you can't touch the front at all after heating the oven. I worry about children getting close and burning themselves. This weekend was the first time that I had to move the racks inside oven. I am going to have to get ahold of Sam's club, my oven rack is broken. I spent $2000.00 on this oven, would have never thought i'd have a broken rack, or an oven that is so hot to the touch on the outside. It heats up really quick and I love the convection fan...it really distributes the heat well. Seems really nice, but I am a little disappointed in those two things.

Helpful?31QQC1CNDVND13627365865
reply from NXR Hero

Hello, our ovens will tend to become extremely hot at times during operation because our ranges are high end. It's advised to not have any children around the unit when it's in use. Please contact us at 888 909 8818 and we'll assist you with your broken oven rack issue

Aug 16, 2020
Khris
3 out of 5 stars
3 out of 5 stars review

Some things I like, some I hate....after 4 years

Like: aesthetically it is great, exterior and interior. It is a simple design with no computer to have fail. Cooking, especially meats is excellent. I am sure we all like the price compared to other similar looking ranges. It is easy to work on, which you might have to do to fix the issues listed below. The hates: I have gone through 3 NXR igniters which obviously includes the one originally installed and they are not cheap from NXR (I think $130ish). I finally decided to try a generic igniter for $15, 2 years later it is still working. I also lost a lower burner which just completely disintegrated on a rarely used range ( I have 3 kitchens in the house) so this was disappointing . ( the lower burner has had no issues with the new igniter) And lastly, the knobs easily melt if you leave the oven open too long after cooking and they don't give them away at $20 each, which will just melt again. To be fair, some much higher priced ranges have these issues also, how hard would be to just put a decent knob on the unit?

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reply from NXR Hero

Hello, our ovens do have high amperage so if you don't close the door properly then it can melt the knobs. We advise to make sure the door is closed properly before proceeding to heat up the oven. If you need any recommendations or questions, please contact us at 888 909 8818. Thank you.

Apr 7, 2020
MikeysMa
2 out of 5 stars
2 out of 5 stars review

Still broken after repair

Out of the box, the oven was running cold. I'm talking 25*-50*F. We were still under warranty, so we had a tech come out and replace a bunch of stuff...It's now consistently 50* too cold. Also, since he was here, now one of our burners clicks if it's turned too high and shoots small flames out of the bottom of the base. Also, when it's turned up, the small circle of flames inside burn too high, so they eventually mix with the larger flames and stop burning, which makes the oven think they're just leaking gas, so it starts clicking. It's a nice looking stove and was the only 36" stove in our budget when we bought it, but had I known I'd have to replace it so soon, I would've invested in a reliable brand. These are all things we can work around until we can afford to spend $5K+ but it's really disappointing.

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reply from NXR Hero

Hello, have your tried turning on the convection fan when the oven is being operated? It helps maintain a consistent temperature and keeps it warms.

Apr 8, 2023
Anne
1 out of 5 stars
1 out of 5 stars review

horrible quality

Do not buy. Defective out of the box. Already replaced multiple parts in first 6 months. Cooks unevenly with temperature fluctuations. Burners stopped working, had to replace. Igniter failed twice. Many repair man visits. Constant problems. Waste of money.

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Apr 7, 2022
printer bad
1 out of 5 stars
1 out of 5 stars review

Avoid! Died after 3 months. Oven doesn't work

Dont buy this, please. The oven stopped working correctly after 3 months. It heats up and doesn't maintain temperature but never shows "red light" that it needs to heat up. This is inconsistent, so impossible to replicate and impossible to diagnose. Complete waste of money, time, and more than that, entire meals for family events have been ruined.

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Mar 16, 2023
ARB
1 out of 5 stars
1 out of 5 stars review

Just say no and move on.

While it looks great, we have had nothing but problems with the oven. We've replaced the ignitor and it's broken again. The convection fan does not work, and the oven bakes unevenly and does not come to proper temp or stay there. The gas will shut off to the oven in the middle of baking and then randomly come back on. The burners all still work. Do not buy if you actually use the oven. You will regret it.

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