Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for NXR 5.5 cu. ft. Freestanding Gas Range for
NXR 5.5 cu. ft. Freestanding Gas Range
3.9 out of 5 stars
stars
36 ratings28 reviews
  1. 5 stars56% (20)
  2. 4 stars17% (6)
  3. 3 stars6% (2)
  4. 2 stars3% (1)
  5. 1 star19% (7)

Member photos

Sort by |
Showing 1-10 of 28 reviews
Aug 12, 2023
Reviewer name: Lea C
5 out of 5 stars
5 out of 5 stars review

Outstanding!

This is an appreciation for this professional range I purchased. I was impressed withthe exceptional quality and performance it offers. This range excels in performance and also in friendliness. It is very easy to use. It is easy to clean surfaces and removable parts make maintenance a breeze. I am beyond delighted with this professional range purchase. It has elevated my cooking capabilities but also elemnet of sophisticated to my kitchen.

Helpful?31QQC1CNDVND13627365865
Feb 19, 2025
Reviewer name: Dewman
5 out of 5 stars
5 out of 5 stars review

LP vs NG, orifices matter

So far, so good. The range was delivered 10 days early. great. That allowed time to modify the kitchen cabinet as this range is 36" wide. Easy to hook up, however I missed the fact that I purchased a NG range but needed a LP gas range, and the LP orifices are NOT included as is the case with some manufacturers. The orifices are sold separately (if you don't order the correct one) for $199.00. Still cheaper than buying the LP model at $2375.00. Customer service was great and were able to get the parts coming my way. Can't wait to try this beast out, the six burners are well separated and there appears to be lots of room to use several large pans at once. The LED lights illuminate the knobs and the oven light is very bright. SOOO so far we have not been able to use this range to cook, stay tuned for an update.

Helpful?31QQC1CNDVND13627365865
Aug 7, 2023
Reviewer name: MOMYAYAof 7
5 out of 5 stars
5 out of 5 stars review

GREAT STOVE/RANGE!

Excellent Product! Cooks Fast Clean up very easily, and does the Job, We have a big family, and using this Range has been a game changer

Helpful?31QQC1CNDVND13627365865
Aug 15, 2019
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well built, great function

This range was a very good value and works very well in our kitchen. I have not been disappointed at all.

Helpful?31QQC1CNDVND13627365865
Jun 27, 2023
Reviewer name: DepecheMama
5 out of 5 stars
5 out of 5 stars review

Does what it's suppose to do!

We purchased this range 3 months ago and have been extremely satisfied! We have not had any issues. It is easy to use and meets the cooking and baking needs of our large family.

Helpful?31QQC1CNDVND13627365865
Apr 15, 2020
Reviewer name: Irene
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great budget friendly stove!

I had to switch out my beloved Viking stove of nearly 16 years. It was just pooping out no matter how much $ we spent on repairs. We were not prepared to spend $6500 to replace it. After some research, we came across this stove. It had really good reviews and it a quarter of the cost. It was delivered before expected. When we pushed it in we were impressed with how it looked. It is definitely lighter than the Viking and the elements are a bit cheaper as well, but overall we are impressed with how it works. It is a definite $ saver and gets the job done! Sam’s Club has yet to disappoint! We also got the extended warranty of 4 years and it was still a quarter of the price of the Viking.

Helpful?31QQC1CNDVND13627365865
reply from NXR Hero

Were happy to hear you're satisfied with your purchase. Please let us know if you have any questions!

Sep 29, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Deal

On sale at $1999, nice look, not name brand caliber but works well, there are better options though if full retail at $2999

Helpful?31QQC1CNDVND13627365865
Jul 26, 2023
Reviewer name: bholl
4 out of 5 stars
4 out of 5 stars review

Looks and works great!

I purchased this range oven for my parents, and other than having an issue with the delivery, it has worked out great for them. They've had it for over a year without any problems. My mom has loved it and says it's easy to use and clean. I am very happy with this purchase, and the only reason I took off one star was because of the delivery. The delivery drivers didn't want to put the very large and heavy box in my house/garage. They wanted to leave it on the sidewalk. Finding someone to call to fix this took forever since several third-party companies handled the delivery.

Helpful?31QQC1CNDVND13627365865
Jul 27, 2020
Reviewer name: DA
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

HOT TO THE EXTERIOR TOUCH

I purchased this appliance and was very happy with most everything. I notice when you have oven heated at high temps that the front and sides of oven get really hot. you can't touch the front at all after heating the oven. I worry about children getting close and burning themselves. This weekend was the first time that I had to move the racks inside oven. I am going to have to get ahold of Sam's club, my oven rack is broken. I spent $2000.00 on this oven, would have never thought i'd have a broken rack, or an oven that is so hot to the touch on the outside. It heats up really quick and I love the convection fan...it really distributes the heat well. Seems really nice, but I am a little disappointed in those two things.

Helpful?31QQC1CNDVND13627365865
reply from NXR Hero

Hello, our ovens will tend to become extremely hot at times during operation because our ranges are high end. It's advised to not have any children around the unit when it's in use. Please contact us at 888 909 8818 and we'll assist you with your broken oven rack issue

Sep 9, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

NXR Range disappointment

I remodeled my kitchen and wanted to do it right, so I decided to splurge on a really nice 36-inch NXR range. I purchased it through Sam’s Club, expecting that a higher-end appliance would provide years of dependable service. I’m 66 years old and, in all my years of owning appliances, I have never had to repair a stove or oven. Unfortunately, this range stopped working right before we were planning to host our wedding at our home. I ordered the necessary parts directly from NXR. The parts took more than 10 days to arrive, and, unfortunately, they showed up on our wedding day. By that point, we had already made other arrangements for the food, so I put the unopened box in a cabinet. About eight days later, I opened the box and discovered that one of the parts was broken. The two parts had cost me more than $400, which I already thought was an outrageous amount to spend on replacement parts. I contacted NXR and sent them pictures showing the packaging and the damaged part. Their response? They refused to replace the broken part or issue a refund because I was five days past their receipt deadline. I understand that companies have policies, but this was a brand-new replacement part that arrived damaged, and I provided photographic evidence of the damage and packaging. I was extremely disappointed that NXR chose to hide behind a five-day policy rather than stand behind its product and provide reasonable customer service. Needless to say, I would think very carefully before purchasing an NXR range. A high-end appliance is only as good as the company that stands behind it when something goes wrong. My experience with NXR customer service has been extremely disappointing. If you have problems with your NXR range, good luck.

Helpful?31QQC1CNDVND13627365865