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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
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4.6 out of 5 stars
stars549 ratings549 reviews
  1. 5 stars80% (438)
  2. 4 stars12% (67)
  3. 3 stars3% (15)
  4. 2 stars1% (7)
  5. 1 star4% (22)

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Showing 51-60 of 549 reviews
Aug 6, 2025
Rados
4 out of 5 stars review

Mr. Rado

[This review was collected as part of a promotion.] Seems direct and simple, initial issue was the install given the tight back area in view of where the water supply is

Review from Samsung US
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Jul 9, 2025
kdw613
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Easy to operate and very quiet. Cleans clothes in a timely manner and clothes come out very clean and wrung dry.

Review from Samsung US
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Jun 15, 2025
Pat2DopeTho
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] I bought this online during a sale and so far I am loving it. I consider myself a tech savvy person and the technology is there. Also being able to control the washer from phone is a huge benefit.

Review from Samsung US
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Aug 27, 2025
Mags
2 out of 5 stars review

Cheaply Made

Washer is only 8 months old and cleaned the filter maybe 6x. Filter cover door hinge broke off and doesn't seem to be covered under original warranty. Everything is made NOT to last and original warrants are pretty useless.

Review from Samsung US
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reply from Samsung Care

Hi Mags, Your experience matters to us, and we understand how frustrating it can feel when something doesn’t hold up the way you expected—especially with a product you rely on regularly. Let us help. At Samsung, we build each appliance with care and put every product through rigorous testing to ensure reliable performance from day one. The filter cover door is designed for routine user access, and its condition over time depends largely on how it’s handled. Since this part isn’t part of the washer’s core mechanical or electrical systems, and because damage to it typically results from external handling, it isn’t covered under the standard warranty. I have shared the website of our authorized distributor for parts and accessories below. Please visit the link if you decide to replace the broken drain filter door. Samsung Parts: https://samsungparts.com/products/dc97-22655h Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150543570 to help our team pull up your information. Leo

Sep 4, 2025
Albert
5 out of 5 stars review

Articulate Intelligence

[This review was collected as part of a promotion.] My wife is extremely happy so far with this washer. Seems somewhat easy to use.

Review from Samsung US
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Jun 23, 2025
Dennis
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Love it. A little long so double check space before ordering.

Review from Samsung US
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Jul 8, 2025
RVAD
5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] Good capacity with all the options we were looking for

Review from Samsung US
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Jun 15, 2025
Jhammer
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Works great. Have had zero problems so far. So many great features

Review from Samsung US
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Jun 24, 2025
Pat M
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] This is an amazing washer and dryer! Would highly recommend.

Review from Samsung US
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Jul 29, 2025
Danny
4 out of 5 stars review

good product

[This review was collected as part of a promotion.] It's a good product, I like it , I love it, it washes my clothes very well

Review from Samsung US
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