Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
4.6 out of 5 stars
stars549 ratings549 reviews
  1. 5 stars80% (438)
  2. 4 stars12% (67)
  3. 3 stars3% (15)
  4. 2 stars1% (7)
  5. 1 star4% (22)

Member photos

  • +321 images
Sort by |
Showing 31-40 of 549 reviews
Mar 4, 2026
Ansh
5 out of 5 stars review

We love it

[This review was collected as part of a promotion.] Great feature and looking product It is easy to use + it allows custom cycle for you to run from anywhere

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Jan 26, 2026
User
4 out of 5 stars review

Ok

[This review was collected as part of a promotion.] Earlier washer 5.6 cu ft was perfect size but now Samsung not making it and need to buy lower 5.3 cu ft washer which is smaller size and hard for bed sheet comforter more than one to use at a time

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Oct 23, 2025
Prosser22
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Great product! Makes doing laundry a lot easier. The fact I can do everything from my phone makes it perfect when on the go.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Oct 20, 2025
Luv Samsung
5 out of 5 stars review

Efficient washer

[This review was collected as part of a promotion.] We are surprised at the capacity and love the smart wash auto dispenser setting. The color is modern and looks very chic. So far no complaints.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Nov 14, 2025
TechnoSnob
5 out of 5 stars review

Great all-in-one laundry machine

[This review was collected as part of a promotion.] Highly advanced technology, optimized performance and convenient laundry machine. I've always wanted a high efficiency washer/dryer vented combo and this is the ideal capacity.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Jul 2, 2025
DogMom
1 out of 5 stars review

Beware! Read reviews before purchase.

Washes ok but leaves stale odor on clothes and drum even after cleaning. Occasionally leaks water. Filter need cleaning frequently which means you can expect a flood every time regardless of your methods. If you have animals, expect to clean filter every week or more. Automatic soap dispenser occasionally doesn't work, either too much or not enough. Make sure you invest the extra money for a pedestal since it sits so low to the floor. I went in blindly for this purchase and would not recommend.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
reply from SEA Care

Hi there, We understand how you feel about your washer. All we want is to get you the assistance you need. Here are some suggestions for addressing your washer that leaves an odor on your clothes and drum. Please select "Washing machine has a mildew smell or visible mold" and "Prevent mold, mildew, and smells in the washer". Look at the embedded words in the steps for more information. Samsung washing machine or laundry smells bad https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Check out the link below for instructions on what to do with your washer that is leaking and cleaning the filter. To access the complete steps and video tutorial at the end, click on the embedded words and select "No" under "Did this resolve your issue?". Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Lastly, check the resources below for steps to help with your auto-dispenser feature that occasionally does not work. Please check the embedded words for more details. Dispenser drawer issues in Samsung washing machine https://www.samsung.com/us/support/troubleshoot/TSG10002916/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149822969) when you message us so our team can retrieve your information. Thank you. -Kimberly

Aug 9, 2025
Jose
5 out of 5 stars review

Excellent Washer with AI feature.

[This review was collected as part of a promotion.] Excellent washer, with great load capacity. We love the AI feature and the option to connect to the SmartThings App, which makes it easy and super convenient to use. The blue finish makes it look nice. I definitely recommend this product.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Jul 7, 2025
kelgirlm
3 out of 5 stars review

Auto detergent dispenser filling up with water

Anyone else experiencing the auto detergent dispenser filling up with water? The washer is 2 years old and all of a sudden the auto dispenser detergent side is filling up with water randomly. It dilutes the detergent and completely fills up. I have to dump it all out (wasting detergent) and then after a few washes it fills up again. I cleaned per the instructions and it's still a problem. Also, I feel there should be more personalization options. Let us determine which cycles to show and create custom cycles from scratch, not from your baselines.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
reply from SEA CARE

We recognize this can be a disappointing experience. Please know our team is here to help you get back on track, Kelgirlm. To help resolve the detergent dispenser from filling up with water, please follow the troubleshooting steps outlined below. It includes helpful hyperlinks for your reference. Please be sure to check them out. Dispenser drawer issues in Samsung washing machines: https://www.samsung.com/us/support/troubleshoot/TSG10002916/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149892693, to help our team pull up your information. Have a great day! ^Chrystel

Jun 23, 2025
KayTay
5 out of 5 stars review

Auto dispenser

[This review was collected as part of a promotion.] I absolutely love it. The only thing that I it has is an auto dispenser for powder detergent. I have switched over to powder but it seems I need to add it into the drum directly instead of a dispenser. That is my only downside and recommendation for future models.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808
Jun 13, 2025
Love Samsung
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] As a large family this washer and dryer set has made life so much easier. Its features allow for kids to easily do their own laundry and the automatic soap dispenser has made that happen. This has all the bells and whistles!

Review from Samsung US
Helpful?0UFNSAX9Q3JA13626160808