Thank you, Philmco! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, Carol! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi Luvvvez2shopto2, I’m sorry to hear that the sound quality of Samsung’s TU7000 TV was not on par with your expectations. We’re always here to help, and if given the chance, we could have assisted in providing sound adjustments that may have improved your audio experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Hi rene-guy, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Thank you, Brooksie! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.