Hi Brett, Thank you for your review and feedback on the TU7000 TV's remote and picture quality. We appreciate you and are here to help! Please try these troubleshooting tips to address both of these concerns. First, let's make sure you are running the latest software. To do so, head to Settings>Support>Software Update and update from there if needed. Next, you may also want to optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Regarding glare when there is sunlight, the light conditions of each room environment are different. We recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer for optimal glare control. Anti-reflection designed to minimize ambient light reflection is a feature of our 55” QN90B TV and higher. However, you can adjust the TV's picture settings which may help with brightness. To manually adjust the Brightness, Contrast, and more, press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can manually select Minimum Brightness to adjust the minimum screen brightness. Go to: Settings > General > Eco Solution > Ambient Light Detection. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Hi Jabber6, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor