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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
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4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 831-840 of 10,226 reviews
Feb 12, 2021
Reviewer name: Bziz
3 out of 5 stars
3 out of 5 stars review

Nice Tv..

i have all samsung tvs in my house. from 40-82inch. i love the product. i purchased this replace a 8 year old 42. the picture quality is very nice. the set up for everyhing was extremely easy except airplay. i spent 2 hrs trouble shooting and finally got it to work by unplugging from the wall. nowhere did i find that suggestion online. the worst part about this tv is the remote and commuicating with the apps. its super slow and delayed. its extremely frustrating. i dont really want to return a 50 inch tv, but its like using dial up internet. its a 3-4 second delay on everything. the firmware is up to date. im at a loss at the moment

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Bziz: Thank you for sharing your review of the TU7000 TV. I am sorry that you are experiencing some delayed response when navigating with your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. I am glad to hear that you have the latest firmware update. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 10, 2022
Reviewer name: 82formeandyou
4 out of 5 stars
4 out of 5 stars review

Huge TV and great picture......

this thing is massive. upgraded to the 82" after a vr gaming accident prematurely ended the life of my beautiful 65" curved set. the mount arrived and i began installing. that's where the issue lies.....this is why i gave it 4 stars. the tv is so large that you cannot grab the set to swivel or push to adjust. the set "feels" flimsy if you try to push/pull or adjust the swivel mount. so my set will be staying put. i love the different modes and settings (same as my old curved set). my existing soundbar and sub easily connected. one other feature that would have been nice: if it also included the one connect from samsung. i would recommend to anyone!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 26, 2022
Reviewer name: NightRavens
5 out of 5 stars
5 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] We are a gaming household and I love how clear the games are on screen! I am able to fully read everything and see everything without having to squint or get closer to the screen! Beautiful colors and wonderful sound! Definitely worth the purchase!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: maclaurin
3 out of 5 stars
3 out of 5 stars review

Color distorsion

[This review was collected as part of a promotion.] The TV is great in definition and colors, however, we experienced color issues many times a week. A red colored texture appear and mix with image. We have to turn the TV off and unplug it to make the issue go. It's really annoying for a TV of that size/price (still under warranty though).

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

maclaurin: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 12, 2021
Reviewer name: Jonasan999
5 out of 5 stars
5 out of 5 stars review

Great 4K TV for a budget

[This review was collected as part of a promotion.] I bought this a year ago just to prepare for PS5, I use it mainly for video gaming and streaming. The quality of 4K is excellent even on a budget TV and it had great apps to use for streaming needs.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 6, 2020
Reviewer name: Dn99
3 out of 5 stars
3 out of 5 stars review

Good picture - bad user interface

cutting to the chase - good picture, bad user interface. samsung forces their app "samsung tv plus" on you and won't let you move it or remove it. it starts up with the tv every time. the navigation (ui) is clunky at best and lags. very tough to tell where you are on the screen. likely will return for a tv with roku or more thoughtful and easier to use, user interface. once you get where you're going it's fine, but getting there is far too difficult.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

pml27: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the user interface is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 16, 2022
Reviewer name: Karan4soccer
4 out of 5 stars
4 out of 5 stars review

Great sound and picture clarity! Poor software

[This review was collected as part of a promotion.] The picture is amazing and the surround sound is great ! So much better than the roku tv I had before. I play warzone and if I just use the tv's sound I can tell if the footsteps are coming from the right or left. On the Roku TV I needed to use headphones.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: SGFreely
5 out of 5 stars
5 out of 5 stars review

Solid product

[This review was collected as part of a promotion.] Has a superb picture and access to almost all the streaming apps. Has ports for Ethernet, HDMI, and optical audio connection. I use this product for 5 to 6 hours a day and have not encountered any issues. I'd recommend this product to anyone searching for a new television

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: PoisonBloom0327
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I bought this TV due to the fact that I wanted to play with my new XBox and I had a really outdated tv that was hurting my eyes. The games look crystal clear! When I tell you I was BEYOND happy with how everything was not only sharp and colorful but it was adjustable to my liking as well. I use it for Netflix, Hulu, Disney+ as well. At first, the tv seemed too smart because it was new to me, but it is pretty easy to use. I also bought a 65" for my mothers room, which it seems it was more for my dad (Lol) but honestly I have no complaints!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 27, 2022
Reviewer name: Momala
5 out of 5 stars
5 out of 5 stars review

It's all I ever wanted and needed

[This review was collected as part of a promotion.] My TV lets me stream movies and TV shows and then I can switch over and watch all the normal TV programs that I want. It updates itself, so I never have to worry about fixing it, And if something did happen to go wrong there's always the support services that are right there in the TV. I swear by Samsung. All my TVs are Samsung, as well my watch 4 and my Galaxy S22 Ultra. Samsung has the best products on the market.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287