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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 8,191-8,200 of 10,219 reviews
Oct 7, 2022
Reviewer name: Leo p
1 out of 5 stars
1 out of 5 stars review

Complete garbage

2 years and this tv just stopped working complete waste a money never again will I buy a Samsung product customer service is even worse if I can give it 0 stars I would constant power cycling and now it's just stuck there the soft reset didn't help

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

HI Leo p, Thank you for purchasing the Samsung TU700D TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. The TV will likely need service if the issue persists after these steps. We back the TU700D with a 3-year limited manufacturer's warranty. You can see details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN70TU700DFXZA Should you have additional questions or need to set up warranty service, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2022
Reviewer name: Cutiekatts3
1 out of 5 stars
1 out of 5 stars review

Didn't last

[This review was collected as part of a promotion.] Got ot Dec 24th 2021 it stopped working a month ago. Was protected with a high end surge protector. Just stopped working.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi there Cutiekatts3, It’s unfortunate to hear of the issues you’ve experienced with Samsung’s TU7000 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 27, 2021
Reviewer name: Luvsamsung
4 out of 5 stars
4 out of 5 stars review

Black levels

[This review was collected as part of a promotion.] I use my TV for action movies animation and video games. Having accurate picture and strong contrast is very important. At the same time having the ability to afford a quality television

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 23, 2020
Reviewer name: TGre18
3 out of 5 stars
3 out of 5 stars review

TVs are great, but one in four was bad.

Bought four of these a few weeks ago to create a video wall. One of the four TVs no longer turns on and the red light underneath blinks. Need a fix or a replacement.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

TGre18: I am sorry to hear that your TU7000 TV is not turning on and the red power indicator light is blinking. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 27, 2022
Reviewer name: wattswatch
5 out of 5 stars
5 out of 5 stars review

Picture is Awesome

[This review was collected as part of a promotion.] We use our TV for streaming movies, Cable TV, and watching the latest Football games. The clarity of the Image takes watching TV to another level. It is like having a movie theater at home.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Theclevesurferinohio
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] The colors are brilliant. Settings very easy to use . Most of all I love the free Samsung channels that come with it . I am a FAN ❗️

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: SamsungTheGOAT21
5 out of 5 stars
5 out of 5 stars review

I love this tv!

[This review was collected as part of a promotion.] I bought this TV for my first apartment to enjoy the Lakers championship run and it definitely did not disappoint! Worth every penny and it's definitely a bargain for it!

Review from Samsung US
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Sep 8, 2021
Reviewer name: Jcdaddy123
5 out of 5 stars
5 out of 5 stars review

Full of amazing features

[This review was collected as part of a promotion.] This TV does everything I could imagine I play my games on it I watched my shows on it I'm able to do anything and everything the screen is amazingly clear even the sound is is phenomenal

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Samsungfan
4 out of 5 stars
4 out of 5 stars review

Good and reliable

[This review was collected as part of a promotion.] The TV works very well. Allows for many different streaming apps. Connects to internet very well. I'm looking forward to upgrading to new ones in the future.

Review from Samsung US
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Jun 16, 2022
Reviewer name: RosemeadQuincy
5 out of 5 stars
5 out of 5 stars review

Great quality picture for a reasonable price!

[This review was collected as part of a promotion.] I bought the television just over a month. The picture quality is great. The control panel is easy to navigate. So far so good! no complaint

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287