Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
Sort by |
Showing 71-80 of 10,218 reviews
Feb 3, 2026
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Shame on you Samsung

This TV is the biggest piece of junk and im appalled that Samsung would release a product like this. I started experience issues in less than a year of owning and now not even 4yrs later, the TV stopped working. The night before my wife and I are watching a movie and the next day it doesn't turn on anymore. Screen is black, no sound and sounds like there's a mouse screeching in it when I hit the power button. Appears that the power board has gone out. Totally unacceptable and disappointed that Samsung would release a piece of junk like this. I'll never purchase another TV by Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 30, 2020
Reviewer name: GiGi
5 out of 5 stars
5 out of 5 stars review

EXCELLENT TV!

Love this tv - beautiful picture and easy to download apps - smooth quick set up aa it connected immediately with our wireless and Directv remote - gone are the days of entering codes and all those wires - would be nice to have more HDMI ports but I have an adapter that adds 3 ports anyway - perfect size for the living room and you feel like you're right there when watching the game - of course, our first movie to watch was the original Star Wars and the picture & sound were magnificent - highly recommend this tv for the size and price!

Helpful?6GUNJZNN8V5013625507287
Aug 21, 2020
Reviewer name: Kevin
1 out of 5 stars
1 out of 5 stars review

Black screen in a couple of days

TV worked fine for the first couple of days, then the screen went black presumably from a faulty back light strip. The menus and and sound still work, but the screen is still black. Otherwise, the screen was great for 4K gaming until it unfortunately broke.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Kevin: If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. 1) A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, which will require a technician to assess the TV and find a solution. The 'Samsung TU7000 Full Manual' is available online. Refer to pages 135-140 for step-by-step troubleshooting instructions. I hope this helps, if you should need further troubleshooting assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Dec 30, 2025
Reviewer name: Mari
1 out of 5 stars
1 out of 5 stars review

Disappointed that Samsung would sell this

This TV was very disappointing. I have owned another Samsung TV that still works 16 years later. I bought this model in 2022 thinking that it would be a good purchase. However, the display has become so dark that it is hard to watch anything. There are 5 round lights in the back screen of this TV but the corners are all dark. A product of such low quality should not have been released to the public.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 27, 2022
Reviewer name: MissBezzie
5 out of 5 stars
5 out of 5 stars review

This product has great features and apps

[This review was collected as part of a promotion.] I have a 65" Samsung Smart TV, I just love they way the TV show beautiful pictures it has great sound it's just a good quality product. I like streaming on my Samsung Smart TV because you can download any app that you want it's good for gaming also, the TV shows like you are in a movie theater, you can adjust the lighting on the tv to 3 or 4 mods i love just love that feature and I also like the fact that you can stream on the internet, you can also set a timer for the TV to cut the TV off. I just really enjoy watching my Samsung TV, I just love all Samsung products

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 20, 2022
Reviewer name: TraldAlex
4 out of 5 stars
4 out of 5 stars review

Mounting bolts need to be longer than indicated

the set is nice. but the manual will indicat that the versa mount screws should be 20/22mm. this is not correct, and others have commented the same. when you add in the depth of the mounting plate you are using, the screws/bolts will need to be m8 25mm; otherwise, there will be no bite of the threads-guaranteed. i had called samsung tech support about this, and the agent truly had no clue. secondly, if you want to just set up your tv to start watching your cable and streaming services-not so fast....the initial set up is going to force you through a bewildering labyrinth of required steps, to compel you to set up a samsung account-which you may not want.,

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi TraldAlex, Thank you for your purchase and review of the AU8000 TV. We appreciate your feedback and apologize for any confusion. Please know that the 20-22mm listed in the user manual is not the screw length. It’s the wall mount thread depth in the TV chassis. Make sure to add the wall mount bracket thickness to the thread depth for minimum screw length. If you are unable to find the correct screws, you could use washers (supplied with the wall mount) to adjust the length. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Nov 20, 2020
Reviewer name: Ann47
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful Picture

Picture is really sharp. We were surprised that there are TV channels included. Easy to add apps and set up.

Helpful?6GUNJZNN8V5013625507287
Jul 5, 2026
Reviewer name: Samsung TU7000
4 out of 5 stars
4 out of 5 stars review

Remote

[This review was collected as part of a promotion.] Channel and volume buttons awkward to use. No mic included

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 14, 2022
Reviewer name: Leo Faykes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

There's a reason why other brands are cheaper

Exactly what you expect from a Samsung product. Quality packaging, easy instructions, everything complete. Top quality product, noticeable software and ease of use improvements from my last new TV (3yrs) and of course beautiful picture.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Leo! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jul 17, 2023
Reviewer name: Terodin
1 out of 5 stars
1 out of 5 stars review

Disappointed in this TV!

Had the TV JUST OVER A YEAR AND IT STOPPED WORKING. I can hear some sound; howler, no picture. Had to constantly unplug the TV to get the Hulu and Netflix to work

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287