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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 711-720 of 10,225 reviews
Dec 23, 2020
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Mixed

mixed feelings. picture is great. i set it up and all was good. about 1 week later it recognized there was a device on hdmi-1 but didnt know what it was. it was my spectrum cisco 8742hdc cable box. so couldnt control cable box with samsung remote. tried everything but no luck. even when i manually told it the make and model it couldnt control it. so now i have to use two controllers. shouldnt have to do that with a “smart” tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

James: You can control your connected devices using your TV remote. Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI, and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote. Go to: Source > Universal Remote. To control external devices, register them by following the instructions on the screen. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 15, 2021
Reviewer name: MrBXP71
5 out of 5 stars
5 out of 5 stars review

Everything I wanted

[This review was collected as part of a promotion.] I could not wait to get my new Samsung 70 inch home. Once I got everything hooked up I was not disappointed. It was truly everything I hoped it would be. From cable to streaming it is all in a word awesome!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 9, 2020
Reviewer name: WLM68
3 out of 5 stars
3 out of 5 stars review

So-So

after the first 24 hours the screen went to a red solaritized image. i turned the tv off and unplugged it for 10 seconds, then turned it back on. so far so good, i just hope it doesn't do it after the 30 day return is up! other than that, you definitely can tell when you are not on an hd channel, blurry!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

WLM68: I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/ Should your issue persist, or if you have any questions or concerns, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jan 28, 2021
Reviewer name: rtstone
3 out of 5 stars
3 out of 5 stars review

Great Picture Quality But Bad User Interface

the good* the picture quality is very good. my father-in-law has a top end samsung and the picture quality of his is not much better than this tv. also it has pretty good sound quality as well. the bad* the user interface is horrible. initially the on screen menu was kind of slow, but it was manageable. i figured that maybe it would be fixed in future updates. however, i was wrong with that assumption. my tv finally got an update on 1/27 and the on screen menu actually got worse. it is actually almost unnavigable now. when i press the arrow keys to move from item to item there is serious lag, and sometimes the cursor doesn't move at all and then skips over three or four spaces at once. this needs to be fixed asap. until it is i would not recommend purchasing this tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 17, 2020
Reviewer name: TonyTv
4 out of 5 stars
4 out of 5 stars review

Great resolution, apps 2/3

[This review was collected as part of a promotion.] Tv has awesome resolution, the smart hub is pretty easy to use but after installing several apps and 3 months of use I needed to reset to factory defaults, apps were very slow but after the reset everything is smooth again. Overall still is a great tv for the price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 4, 2021
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Top of the line

[This review was collected as part of a promotion.] The quality of this Samsung TV is unmatched compared to other tvs in the same category. The picture is crisp, colors are vibrant, sound is amazing and packed with features. Samsung is my go to for the best quality and value all in one.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 23, 2022
Reviewer name: steelman
5 out of 5 stars
5 out of 5 stars review

My TV is a Great one!

[This review was collected as part of a promotion.] Love my Samsung TV. Had a different brand before this which I had Bought a Samsung then.A great picture and 4K is Great! Lots of apps to add on and Samsung tv Channels too. Thanks Samsung for my Great Tv!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 23, 2022
Reviewer name: Qball71
4 out of 5 stars
4 out of 5 stars review

Good value.

[This review was collected as part of a promotion.] I use my Samsung TV to watch movies and sports. I also stream movies from apps such as Netflix, hbomax and Hulu. It has a good picture but it could be a little brighter without having to turn the brightness up.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Samsunglove
5 out of 5 stars
5 out of 5 stars review

Great Television

[This review was collected as part of a promotion.] Picture quality is great. I love watching horror movies so this TV works best. Looks like the people are actually in the room with you. Picture is beyond crystal clear for me. So good I purchased another one in 55in.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 9, 2022
Reviewer name: Timm
3 out of 5 stars
3 out of 5 stars review

Great picture quality, annoying experience

overall, i like the tv. but the interface is annoying as are the default settings. i hooked up my playstation and after turning it on once the tv assumed i wanted to play it every time i turned on the tv. prior to that and before i understood how to turn it off (had to look it up on the internet) samsung tv would auto play awful movies and there was no way to stop it. now that ive figured it out its much better. but its still annoying. the picture is great. the built in sound is decent! so do i recommend it? sure. but beware what you're getting in to.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Timm, Thank you for your review of the Samsung TU7000 TV. The details you have provided regarding the user interface, and having to adjust multiple settings after setup, are very important to us and will be shared with our internal product team. I am glad you were able to resolve your issues; however, if there is anything we can do to improve your experience such as helping to optimize settings, please let us know. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions