Marathonwatcher: Thank you for purchasing Samsung’s TU7000 TV. I am sorry you are finding the main menu screen difficult to navigate. We appreciate your feedback and will share it with our teams. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. You can contact Samsung Customer Support should you have any questions or concerns with usage, features, or how to best optimize your settings. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Katt: Thank you for purchasing the Samsung TU7000 TV. Please know that your model does not have voice assistants built-in. However, it does work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. When you're ready, open the Google Home app on your phone and tap the Account icon on the bottom right. Then, tap Settings, tap the Assistant tab, and then tap Home control. Tap Add (the plus icon), and then search for and select SmartThings. Enter your Samsung credentials, select the SmartThings location, and tap Authorize. The SmartThings devices, including your TV, will be automatically discovered. Now, you can control your TV with Google Assistant! In addition the e-Manual found on your TV, a pdf version is available in the Support section of the TU7000 on the Samsung website. If you have any questions or need further help, please reach out to Samsung TV Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions