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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 641-650 of 10,225 reviews
Oct 21, 2020
Reviewer name: WNYgadget
4 out of 5 stars
4 out of 5 stars review

Not perfect, but does almost everything right!

[This review was collected as part of a promotion.] This is my 3rd flat TV purchase since 2006, and my first Samsung. I'm amazed to see the dramatic improvement in value for one's dollar, as well as the technology overall. It's making me feel old...but I digress. Let's get the bad out of the way first. The remote is cluttered and poorly organized, with too many shortcut keys for some functions and not enough for others. I've stumbled into the wrong screen more than a few times while just trying to change the channel or volume. The “smart” interface is also cluttered and pretty illogical. It could benefit from some bloat reduction and start menu type hierarchy, considering it doesn't need to do anything complicated. The “hub” is a fair attempt at this, but still suffers from indelible “sponsored” and “suggested” content. The interface also seems laggy, and I'm fairly sure it's not my Internet connection...sometimes I have to wait a second or two before a command is executed. Perhaps most puzzling is the glitch I encountered and was able to get around by reading a support forum- a new content app can't be successfully installed unless the TV has recently been disconnected from AC power so it can fully reset. Oh well, no big deal. Everything else is great- to my untrained eyes and ears, the picture and sound are great, and the price certainly was right. Just be sure to switch to “FILMMAKER MODE” unless you're fond of the frame smoothing effect that makes everything look like it was shot on home video. Cheers!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 13, 2021
Reviewer name: Lexie2010
5 out of 5 stars
5 out of 5 stars review

Works great, easy to set up, works with Apple TV

[This review was collected as part of a promotion.] Works well with my Apple TV. I was able to set it up quickly and my Samsung profile has all my settings from the prior TV. Very quick set up, no brainer. The Apple TV set up just worked. I now only use the Apple TV remote to interact with the TV. Sometimes I only use my phone.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 8, 2022
Reviewer name: ToppsyKretts
3 out of 5 stars
3 out of 5 stars review

Love this Tv but…

[This review was collected as part of a promotion.] I love my Samsung Tv… It has a great picture, I love that if I want to game the tv auto adjust to game mode. Nice crisp sound software update that downloads auto so u don't have too. Best tv I've had in the last 20 yrs of buying. I'm also thinking about upgrading to a newer Samsung model 75 just to see Samsung can out do themselves lol…. They are their only competitors. They out do them self they stand alone in the television world.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi ToppsyKretts, Thank you for purchasing the Samsung TU700D Crystal UHD TV. I am happy to hear that you are enjoying your new TV with High Dynamic Range (HDR), which lets you enjoy a wide spectrum of colors and detail, even in dark scenes. You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jun 17, 2022
Reviewer name: Maualrods7
3 out of 5 stars
3 out of 5 stars review

Great picture quality but poor audio quality

[This review was collected as part of a promotion.] The smart tv has an excellent image quality and a good design, unfortunately the audio quality and the streaming cause disappointments very often. I have tried several ways (including calling the Samsung remote service) and I can't get my cell phone to send a signal to the TV through Wi-Fi In the case of audio, it is not much better, it has very few options to be able to configure a good sound, since the voice is not clear at all and there is a lot of background noise

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Maualrods7: Thank you for purchasing the TU7000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor

Jun 16, 2022
Reviewer name: Oldgolfer
1 out of 5 stars
1 out of 5 stars review

I hate this TV

[This review was collected as part of a promotion.] This is my second Samsung TV the first I still have and I like it but this one I hate. This TV is too dark and will not get any brighter I have all the settings as high as I can and some movies are impossible to watch they are so dark you can't see them. I have read reviews from other owners and they say the same thing the TV is too dark and will be my last Samsung product. By the way I purchased a Samsung washer and dryer and gave them away after only a couple years they were junk also.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Oldgolfer: I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Aug 24, 2022
Reviewer name: ARCHDOGG
4 out of 5 stars
4 out of 5 stars review

Remote

this tv needed more hdmi inputs. i hate the remote. my last samsung 65" tv had bixby. the remote was so simple to navigate. i should have purchased the tu8000. i wish i could purchase another remote that is simple. i am always pushing the wrong buttons. enter,up,down, right, left buttons are a real pain.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi ARCHDOGG, Thank you for reviewing the Samsung TU7000 and providing feedback on the remote. Please know that your Samsung TV is compatible with most universal remotes if you are unsatisfied with the remote that came with the TV. You can also download the SmartThings app on your smartphone to control the TU7000 TV, which you may find more enjoyable. I hope this helps! If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 16, 2022
Reviewer name: Noran
1 out of 5 stars
1 out of 5 stars review

This TV doesn't work

this is a terrible tv. i wish i could give it less than one star. do not buy this tv you will have a ridiculously expensive paperweight. this tv will not even let you read and accept the terms and conditions saying the server is under maintenance. if you buy this tv you will never be able to watch tv or stream on it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Noran, We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020
Reviewer name: KyWard
5 out of 5 stars
5 out of 5 stars review

Townhouse Perfection

[This review was collected as part of a promotion.] I don't know how I got so lucky with this tv, the way it fits in the living room of my townhome - regardless of the positioning of the windows and lighting I can clearly see every square inch of detail on this tv. Tweaking the settings and tuning the picture to exactly how I want to experience it was so easy! The smart features and connecting to Alexa make the overall package just perfect. Absolutely no complaints, just wish I had a better sound system to match with such a good tv!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Herb
5 out of 5 stars
5 out of 5 stars review

Bought my first Samsung TV!

[This review was collected as part of a promotion.] Very happy with the purchase and love the smart features of my TV. Haven't had any issues and the display is amazing! You also get a bunch of channels(some of my favorites)from Samsung TV Plus. The price is worth it and I would recommend.

Review from Samsung US
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Oct 19, 2021
Reviewer name: Uniqmobile
5 out of 5 stars
5 out of 5 stars review

This product has amazing color resolution

[This review was collected as part of a promotion.] This product makes the games I play look so good. Every time me and the family watch movies we are amazed every time. Thanksgiving will definitely be enjoyable to watch the football games and parades. Hats off to samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287