[This review was collected as part of a promotion.] This TV is very user friendly and has an outstanding quality. The sound is good as it is without the soundbar, I can't imagine how much better it will be with a soundbar attached. Probably the best purchase I have made in a while. Definitely would recommend to anyone in the TV market.

[This review was collected as part of a promotion.] Let me first say that we are a samsung house over here! Everything from refrigerator stove microwave down to our tablets smart phones and TV are Samsung brand not because the name but because of the company themselves and how the customer service representative always takes care of everyone! They go above and beyond to try and make the situation better than it was before. Our smart tvs are amazing not having to spend extra money for an app box but to know that it's built into the TV so that's saving even more money! The picture quality and the sharp picture makes everything you watch that much more better it almost feels like it's right there in your living room. If I could change anything honestly the only thing I'd like more is to have more apps and games kinda like integrating the app store even more for the best TV experience!

[This review was collected as part of a promotion.] The Samsung TU7000 Crystal UHD 4K is the first Smart TV I've ever owned. With health challenges, I primarily use it for entertainment purposes and to keep abreast of what's happening in the world. Overall, the TV itself has excellent picture and sound quality with sufficient customizable features in settings that meet my general needs. It also boasts a user-friendly remote, a clearly delineated guide and Samsung TV Plus which, although not extensive, offers free TV streaming of 100+ channels and an array of newscasts in conjunction with vintage and contemporary TV shows, documentaries, sports, movies, etc.. The TV also provides a centralized Hub and supports a number of platforms that can be downloaded via respective apps or directly accessed through SamsungTvPlus.com. Thus far, I've not encountered any problems with the Samsung TU7000 Crystal UHD 4K and am considering purchasing another.

[This review was collected as part of a promotion.] picture and color quality are outstanding. however, the sound needs work. the variation in sound depth from station to station can be annoying. the app availability is wonderful..wide range of topics and variety..

[This review was collected as part of a promotion.] TV is beautiful in design and putting it together was super simple. Setup was mostly super easy: I was able to use my phone to handle most of the setup including connecting to wifi - waaay easier than using a remote. I was pleasantly surprised to find 145 free channels of programming; most aren't worth watching but it's nice to have live news and weather readily available. I really was hoping for more with the operating system. It seems to reasons fairly slowly. I'm able to tell Alexa to turn off the TV but can't turn it on the same way. Getting to my video apps requires me to hit the home button then click 2 or 3 more times just to get to the menu, where it makes a lot more sense that it should just be one click to get there on a smart TV. I do like the quick buttons on the remote to get to Netflix and Prime Video. In true Samsung fashion, there are a bunch of apps I won't ever use and can't remove. It's difficult to figure out how to customize the app order and add them to my home screen. I also hoped for more with the Smart Things Samsung app on my phone but it doesn't do much beyond volume and channel control and turning the power on and off. Overall I'm content with my purchase and got a great value for the price. But I'm left feeling that the software is all just kind of clunky and doesn't really work all that well together.

i have had nothing but visios in the house for years. in the living room, where there is a lot of ambient light, the picture has always been somewhat dark. i decided to upgrade from the 55” visio to this 65” samsung. obviously bigger screen but ultimately a much darker experience. it is essentially unwatchable in daylight. im not exaggerating, most of the time we cant even make out what is on the screen unless we close the blinds and draw the curtains. its very annoying. im certain that when we upgrade this to a 75”, it will be a visio. i also bought a samsung soundbar to go with it. this was also problematic. it sould not sync no matter how much we tried to make it work. however, my 8 year old cheap insignia soundbar syncs right up to it. also not a fan of samsung remotes.

[This review was collected as part of a promotion.] I love that we can watch anything and have a beautiful clear picture. It was not as difficult as I thought it would be to learn how to make it a great movie experience when watching a movie. I love how easy it is to use the APPS.

[This review was collected as part of a promotion.] After living with this TV for about a year I can't say anything bad about it. It has an amazing picture. The 4K is really good and you can definitely see the difference if you are playing regular HD channels to 4K channels. Gaming on the TV is really good as well. It does well with the dark and bright light even through fast motion.

The picture is great when it works but I've spent almost as much time resetting and rebooting this TV as I have watching it. I've had my cable box, YouTube and my iPhone screen mirroring all freeze. I've owned the TV for a week and I've had to reset it every single day so far, some days more than once. I've used the self-diagnose tool to check the HDMI cable - it says it's fine. I've quit using wifi and hard-wired my TV to my router. I've used the “device care” tool, it says there are no problems. I've done the SmartHub connection test, I've reset the SmartHub and I've unplugged the TV half a dozen times. It still keeps freezing! All I want is to be able to press a button and watch TV. I've actually sat down with a plate of dinner and finished my meal before the TV started working. This is the first Samsung product I've ever owned and they aren't making a very good first impression. Seriously thinking about returning it to the store and seeing if I have any more luck with Sony or LG.

[This review was collected as part of a promotion.] Picture clarity is great. Sound pretty good for built-in speakers. Easy setup. Only dissatisfaction is with the remote control. We have a 55 inch Samsung smart tv that included a smart remote with voice input. My wife has difficulty with this remote. Too many buttons for visually handicap person.