Thank you for your rating, Melbourne! We’re delighted you’re enjoying your new Samsung TV.

Hi Rhonda, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Hi MARILYN, Thank you for reaching out and letting us know about the audio issues you are experiencing on the TU700D. If connected to external devices, please ensure that the audio is set to the appropriate source. Go to: Settings > Sound > Sound Output > TV or Speaker of choice.Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Thank you, Stillrrr! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Thank you, Brent! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.