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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 4,381-4,390 of 10,226 reviews
Jan 2, 2022
Reviewer name: Aria
1 out of 5 stars
1 out of 5 stars review

Was good while it lasted...

i bought it november 2020. now it's jan 2022, this morning the tv screen went black and appears to keep turning on and off. remote controller's not working, nor does the power button. the previous tv we owned from different brand lasted well over 6 or 7 years and it didn't have technical problem when we decided to change tv either. i'm not sure if it's just i'm unlucky with this product or are the smart tvs nowadays all have short lives... but i'm pretty disappointed , as this was our first smart tv and i loved all the functions.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Aria, Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the TV turning itself on and off. Your feedback is important to us and will be shared with our product teams. Here are some service options: - If you have an extended warranty, you can reach out to them to have process a service request. - If you're OUT of warranty, please use the following link to locate a service center in your area: http://www.samsung.com/us/support/service/location Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 9, 2020
Reviewer name: Badkins50
5 out of 5 stars
5 out of 5 stars review

Crystal Clear!

[This review was collected as part of a promotion.] We have had the 58" Class TU7000 Crystal UHD 4K Smart TV in our home for over a month now and there is nothing I do not like about this TV. This TV by far has been the easiest I have ever set up. We no longer have to have 2 remotes to control the TV. The remote that comes with the TU7000 is a universal remote. The picture is crystal clear, the entire screen is filled with the show you are watching. The sound is amazing, watching an action packed movie sounds like you are in the film. The volume stays at the same level during the commercial so don;t have to worry about turning down the tv.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
May 23, 2022
Reviewer name: UsherQueen
5 out of 5 stars
5 out of 5 stars review

This TV has great picture, sound, and features.

[This review was collected as part of a promotion.] We love the built-in and additional apps available with this TV. We have a wide range of options for streaming since we do not use a cable provider. The picture quality is excellent and we enjoy the sound quality especially while watching movies and sports.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 25, 2022
Reviewer name: Hootnow
5 out of 5 stars
5 out of 5 stars review

Simple set-up and awesome features

[This review was collected as part of a promotion.] I'm not a techie person at all, but I was able to set up this TV by myself, straight from the box, download apps and then view and stream ALL my favorite shows. All within an easy few minutes. For the price I paid, the quality of this TV exceeded my expectation. I am a loyal and repeat customer of SamSung products.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 14, 2022
Reviewer name: DanB
1 out of 5 stars
1 out of 5 stars review

Disappointing

My wife bought this TV for me a month ago because it was supposed to accept voice commands. Unfortunately this TV as it comes in the box cannot accept voice commands. Entering search text with the arrows on the virtual keyboard is tedious and makes for a less than desirable product feature.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Christel
5 out of 5 stars
5 out of 5 stars review

Samsung TV, a Great Buy!

[This review was collected as part of a promotion.] This tv is great for watching movies, streaming shows, and network programming. The color is realistic and the clarity is perfect! I watched live church services on the first Saturday and Sunday in October and it was better than being there because I could see and hear speakers better than if I was there. I think I got a good deal on this tv because it wasn't all that expensive.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: Awesomesamsunfan
5 out of 5 stars
5 out of 5 stars review

Awesome tv

[This review was collected as part of a promotion.] Upgraded my 32” bedroom smart tv to a 43” smart tv got rid of my cable and installed an Apple TV. This tv is awesome it's got great clarity easy to setup and the smart tv features are all in the package for those who want to use it with cable or internet.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Cdavis
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] It's big for my room, but perfect. 43' or 50'. I prefer 50' because it can fit either in bedroom and living room. I love crystal UHD because it shows clear smooth pictures and have great features as Hulu plus live tv, Prime videos and many more.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: DadOf4
4 out of 5 stars
4 out of 5 stars review

Good TV for the Price

[This review was collected as part of a promotion.] This television has been a major upgrade over the one it replaced. The picture quality is great and does not get a "pixilated" effect when showing darker colors like my old television did. Color quality in my opinion is excellent. The one complaint I do have is that the screen will start to flicker while watching a show making it necessary to switch inputs to give it a rest then switch back and continue your show. Overall I am happy with this purchase.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 6, 2022
Reviewer name: MrNastytime
3 out of 5 stars
3 out of 5 stars review

Good tv but lags

[This review was collected as part of a promotion.] It's a pretty good tv with good picture but is a lot slower and lags more then my older tv did. My other tv was a different/ cheaper brand but it says not to say other brands in this so I won't but I'll probably not buy another Samsung tv in the future, I like Samsung products but this one was a bit of a letdown

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi MrNastytime, I’m sorry to hear about the issues you’re experiencing with your TV running slowly. Please review the following troubleshooting tips to help improve your experience. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor