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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 4,351-4,360 of 10,226 reviews
May 8, 2023
Reviewer name: Larram1
3 out of 5 stars
3 out of 5 stars review

It's so so slow.

Price is great. Picture is very nice. Sound is good. Loading or changing between apps is sooooooo slooooooooooooowwww. It's like driving a Camaro with a Chevette engine. If there was anyway speed it up the stars would increase. Until then it's a decent 2nd or 5th TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 29, 2023
Reviewer name: Cory
3 out of 5 stars
3 out of 5 stars review

Value

this tv is perfect for the price. it has a great picture. however i have found some issues with it detecting wifi internet. i have owned this tv for a little over one year and i am only capable of accessing the internet features of this tv using a cat cable directly plugged in. other than that the tv is great for the money!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Cory, We appreciate your feedback on the TU7000 TV and are happy to hear you are enjoying the picture quality. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You can enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 11, 2021
Reviewer name: bpr04
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] This TV is a work of art from Samsung. From the sharpness till the picture clarity, the manufacturing quality of Samsung is unparalleled. I've been using the TV for close to a year from a wide range of uses from playing video games and watching 4K movies/shows. There is no lag in the picture and the sound quality is also amazing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: Nupe1911
5 out of 5 stars
5 out of 5 stars review

Top TV in the Game!!!

[This review was collected as part of a promotion.] The only TV brand/model I will ever purchase to watch NFL - Monday, Thursday and Sunday Football! The picture is perfect and is great watching in the light and the dark. Great colors and black undertone for the best gaming and movie watching experience.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 27, 2022
Reviewer name: Love1TV
5 out of 5 stars
5 out of 5 stars review

This product is amazing

[This review was collected as part of a promotion.] I love my Samsung tv! Crystal clear picture and amazing for gaming, love it! Watching movies is amazing the sound is really good, feels like your at the movies! I will be getting a surround sound unit to make it even better!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 19, 2020
Reviewer name: Erica
4 out of 5 stars
4 out of 5 stars review

It's a great tv

[This review was collected as part of a promotion.] I've had my television since May. My favorite feature of my television is Apply Music that I can play directly through the television or stream through my phone. The picture is so clear and this a great television for playing video games. I'll definitely consider this television when I move again to put in each room. It's

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 22, 2023
Reviewer name: Zgreen22
1 out of 5 stars
1 out of 5 stars review

AWFUL SETUP!

These TV's are all the same. This one though, makes you not only create an account with Samsung which not to mention takes forever. Then it makes you register your tv to your phone. Makes you accept a million different terms. Takes about 20 minutes. Might not sound like much but given it's more expensive then TCL and VIZIO and takes an extra 20 minutes and just really frustrated you, don't buy Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: GroonMoo6
3 out of 5 stars
3 out of 5 stars review

Remote control

[This review was collected as part of a promotion.] Remote control does not change cable channels, does not work on Altice channels, guide option does not work, cannot change channels, volume and mute button does not work. Have to use cable remote to change cable station and sound. Picture is great though on Samsung and Netflix.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

GroonMoo6: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issue with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Jhernandez
5 out of 5 stars
5 out of 5 stars review

Big upgrade

[This review was collected as part of a promotion.] I've had Samsung TVs all my life and when I purchased myself my first it was the first one that was a smart tv now with this one it's 4K it has great features great picture many apps that a fire stick would have I convinced my family to buy the same one for their house and also got a 65 inch one for my other room great tv

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 26, 2022
Reviewer name: Andy
1 out of 5 stars
1 out of 5 stars review

Don't buy it!

there are too many issues with this tv especially if you connect anything else to it. the firestick turns the screen white washing out the color. the motion rate doesn't match any news broadcast so the speech isn't timed with the person talking. the remote controls itself and there's nothing you can do about. you can try to chat but outside of telling you to hit the reset button or that it is your systems fault not the tv won't get it done.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Andy: I’m sorry for the difficulties with your TU7000 TV. We understand your frustrations, and are here to help. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor