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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 4,311-4,320 of 10,219 reviews
Sep 15, 2020
Reviewer name: JALEE
3 out of 5 stars
3 out of 5 stars review

Great Picture but poor streaming

[This review was collected as part of a promotion.] The picture is very nice once you get everything dialed in. It does take a while to set the 4K picture automatically. The biggest point of frustration is using streamimg services with this (dumb) smart TV. It keeps loosing connection to AT&T live and others. I have a very strong internet connection, so this makes no since. I am also using a Orbit mesh server that is in the same room.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

JALEE: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing connection issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 2, 2022
Reviewer name: Gryffon
4 out of 5 stars
4 out of 5 stars review

Easy to turn on and use (wife approved, LOL).

This is our 3rd Samsung TV, we are still watching our 50 inch Samsung Plasma TV everyday that we purchased in 2007. We went to the store to purchase another brand that had great reviews but we purchased this Samsung 43 inch because the picture quality was so much better than anything else in its price range. I would recommend Samsung TV's from our experience with them.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Gryffon! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 25, 2022
Reviewer name: CasualViewer
5 out of 5 stars
5 out of 5 stars review

Quality and affordable

[This review was collected as part of a promotion.] With tv's getting less expensive each year and growing in size, we were extremely happy with the price we paid for the size we received. The quality of picture was great and making adjustments quickly with the preset picture options is a nice when changing between movies, tv and games. I have always liked Samsung products so there may be a little bias there but compared to other tv products like Roku and Visio, the Samsung product provided everything I needed. Hopefully, we will upgrade to one of their higher end products.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 12, 2020
Reviewer name: Max1111
1 out of 5 stars
1 out of 5 stars review

Display and wifi issues

My 50" TU7000 is defective on day one so it's going back to the store. I used it for at most an hour before the screen went completely blank. Remains blank across every input source, can't even get a menu to show up or the screen to flicker while power cycling it. So whatever, mine is defective, it happens. However, during the brief time I was able to use it, I also had the wifi completely fail until I unplugged the tv from the wall to power cycle it. So I'm skeptical of the wifi card they used. I was also unimpressed with some lag and sluggishness from the operating system and the maximum brightness of the display seemed rather dim. At the price point I was totally satisfied with the features and picture quality and I was prepared to deal with a handful of minor issues, but with the possibility of shoddy wiring and a poor wifi card across the line I think I need to choose a different model/brand. Hopefully I'm wrong and I got the worst example.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Max1111, I am very sorry that you had experienced issues with your TU7000 Crystal UHD TV, and had returned it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can also check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/ Again, my sincerest apologies. We hope to regain you as a customer in the future. -Samsung Ambassador

Oct 26, 2022
Reviewer name: Mathman
5 out of 5 stars
5 out of 5 stars review

Superior Smart TV

[This review was collected as part of a promotion.] I love my new Samsung Smart TV. It is the perfect size for my living room. It is so user- friendly. It only took me one day to learn how to use its features. The picture is crystal clear and the sound is pitch perfect. It works very well with my cable box and cable remote. I wish that I had purchased it many years ago. It really turns watching tv into a cinematic event! Great work, Samsung!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Zenvell
5 out of 5 stars
5 out of 5 stars review

Immersive visual and sound experience

[This review was collected as part of a promotion.] Images look very clear and sharp. Even from afar the images look crisp. Perfect for gaming or movies. The sound quality is also great as even the smallest details can be appreciated. Also, works well with bluetooth. I found the size to be very versatile, it's great for either your living room or for a small room.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 8, 2022
Reviewer name: JohnCD
5 out of 5 stars
5 out of 5 stars review

Awesome picture - vivid colors

We have had our 50" TU7000 Smart 4K UHD TV for about 5 weeks now - wasn't really looking for a new TV but the one it is replacing decided it was time. As I thought the old TV had good picture and colors - this one really shows me what we have been missing - the other great things are access to the internet etc and it turns on so fast in comparison.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, JohnCD! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Apr 2, 2020
Reviewer name: NTang
2 out of 5 stars
2 out of 5 stars review

Not as Smart as I Expected

The picture is great and the TV looks beautiful in the room. I do not like how it only has 2 HDMI inputs. If I want to be able to control the volume of a external speaker I have to use one of the two HDMI inputs. Optical input I have no control and Bluetooth has terrible sound quality. The SmartThings app even have a keyboard where you can type in a search or a title. The connecting process took for ever and a call to customer support. I am fairly tech savvy and work in the pro-audio industry and it came to me just going through the connection sequence about 10 times. Apple Airplay and AppleTV app works great, but there is no replacement for having an Apple TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

NTang, Thank you for purchasing and reviewing this Samsung TU7000 Crystal UHD TV. Your user feedback is very important to us and will be shared with our TV product team. Please do reach out to us should you have any questions, concerns, or need assistance. You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs). Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport Or find us on Twitter: https://twitter.com/SamsungSupport To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/ The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and services. -Samsung Ambassador

Jun 16, 2022
Reviewer name: Karan4soccer
4 out of 5 stars
4 out of 5 stars review

Great sound and picture clarity! Poor software

[This review was collected as part of a promotion.] The picture is amazing and the surround sound is great ! So much better than the roku tv I had before. I play warzone and if I just use the tv's sound I can tell if the footsteps are coming from the right or left. On the Roku TV I needed to use headphones.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 13, 2022
Reviewer name: PpaSmrf
5 out of 5 stars
5 out of 5 stars review

Wow! Just WOW!

[This review was collected as part of a promotion.] I love that it connects to my phone and my laptop and my iPad. Even without the sound bar, the TV sounds great. Crystal clear picture as well. The borderless picture makes it seem even bigger than it is and there's not really a bad viewing angle. When I was a kid, this is what Captain Kirk watched on the Enterprise. Back then, we did good to have a 19 inch black and white TV. Good to show young people if you can dream it, your can achieve it. ❤️

Review from Samsung US
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