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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,981-3,990 of 10,226 reviews
Jun 22, 2020
Reviewer name: Berto88
1 out of 5 stars
1 out of 5 stars review

Broken after 1.5 Months

I had only owned this TV for 1.5 months before it suddenly decided to start turning on and off, over and over. I scheduled a warranty service repair and it took them a week and a half to come out. Finally the repair person was here last week, replaced the main board, then told me the screen needed to be replaced and he had to order another part. So far I have been without my new TV for over 2 weeks now. DO NOT BUY!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Berto88: I am very sorry that you have experienced multiple issues which have caused you to be without your TV for over 2 weeks. I understand your disappointment and frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com Again, my apologies for the inconvenience you have had. ~ Samsung Solutions

Dec 13, 2021
Reviewer name: AJays
3 out of 5 stars
3 out of 5 stars review

It's Alright

I bought the TV a few months ago, figured I'd wait a while to review so I could get a proper feel of this TV. The quality of this tv is great for the most part, but it's slow. For apps to open it could take almost a whole 3 minutes to load, I had a cruddy tv before this one, it was so much quicker and would never take more than 40 seconds to load an app. I'm actually quite upset that I'm stuck with this tv now. I'll be getting an LG tv next time.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi AJays, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Mar 18, 2021
Reviewer name: Spazjam
5 out of 5 stars
5 out of 5 stars review

Amazing picture

i bought this tv to replace a roku, the picture is amazing. it makes older movies look like real time as well as new ones. my only complaint is the remote setup, the buttons for other apps are too close to the arrow buttons. you go to hit the return button and push another app button because they're too close to one another. but in the end this tv is quite amazing!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 20, 2021
Reviewer name: OzAce19
5 out of 5 stars
5 out of 5 stars review

Best TV I have ever owned!!!

[This review was collected as part of a promotion.] This TV is quite honestly the best TV I have ever owned. The picture quality, sleekness, and capabilities are unbeatable. Wifi ability let's u have all your favorite apps right on the TV so no need for extra boxes or "sticks" to have something on your personal big screen. Very easy to set up which is big for less tech savvy people like myself. Really enjoying another great Samsung product in my home!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 15, 2022
Reviewer name: Nakmuay
5 out of 5 stars
5 out of 5 stars review

Stunning size and image quality!

i really wanted to have a home theater on my house without a projector. so i decided to upgrade to 65" samsung tv. the size is perfect also the quality. the system is a bit slow sometimes but still acceptable by the model year. overall very happy with the product!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 18, 2021
Reviewer name: Diane
5 out of 5 stars
5 out of 5 stars review

Great picture and easy set up!

after checking which smart tvs were good values, i decided on samsung. i purchased it online and delivery was quick and all parts arrived in excellent condition. while the instruction manual was kind of skimpy, there were plenty of youtube videos about setting it up. it was also easy to add an antenna for local channels, and the smartthings app did the heavy lifting for setting up the specifics for netflix and primevideo. and the picture? wow! i feel like i can reach out and touch the people and things displayed on the tv. i haven't hooked up the sound bar yet, but the sound from the tv itself is just fine for my needs. glad i purchased it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 27, 2022
Reviewer name: bkhaz123
4 out of 5 stars
4 out of 5 stars review

Good TV for a Good Price

[This review was collected as part of a promotion.] This TV does the job and is a good price. Two things I don't like: I did notice that it doesn't do pure black colors as well (some light still shows up). Not a big deal to me though. I don't like the operating system as much as the Sony TV (which uses google TV) I also just purchased - the samsung one keeps a show playing while you try to navigate to another place. For some people, this is nice. But I didn't like it. But this is remedied if you don't like it by purchasing a new google chormecast with google tv (about 40 buck) and using that as your software. What I do like: I know I highlighted what I don't like, but for the price, it is a good tv so far. I think the brand will last longer and be better overall quality compared to other lower price companies. (I replaced a vizio which died after about 2 years...so I am hoping this one is better quality.)

Review from Samsung US
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Feb 14, 2021
Reviewer name: Tyler
1 out of 5 stars
1 out of 5 stars review

I should've bought an LG

very disappointing product. was very difficult to download any apps because of many unnecessary steps including signing in on a 'samsung account' on another device and verifying account. after the lengthy process that was, the "smart tv" is completely unable to download multiple apps including hbo max, espn, discover+, and many others. would not recommend to a friend, or anyone.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Tyler: Thank you for taking the time to share your setup experience with the TU7000 TV. We appreciate your feedback and will share it with our internal teams. Please try the following troubleshooting steps to help with the issues you are experiencing downloading apps. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps if any. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router I hope this helps. If the issues persist, please reach out to Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 16, 2020
Reviewer name: Samesong
5 out of 5 stars
5 out of 5 stars review

Great Functionalities

[This review was collected as part of a promotion.] Great TV, perfect screen quality and great accessibility specially with the shortcuts on the remote. Love that I can access Netflix and Prime Video with just one button. Wish I could fit an even bigger screen at my house!

Review from Samsung US
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May 24, 2022
Reviewer name: GregW59
4 out of 5 stars
4 out of 5 stars review

Good TV for the Price

[This review was collected as part of a promotion.] I have had this TV for 2 years now. The screen provides crisp and clear images. Motion is very good as well. A very good TV for the price! I know that all TVs today have downward facing speakers and this is one thing I do not like, as the sound would be much better with front-facing speakers. Since this inhibits the experience (and would with any TV anymore) I did invest in a soundbar for better sound clarity. All-in-all, a good TV for the money. 4 and a half stars!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287