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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,761-3,770 of 10,219 reviews
Oct 21, 2020
Reviewer name: GreatPIC
4 out of 5 stars
4 out of 5 stars review

All but Remote

[This review was collected as part of a promotion.] Love this TV. The picture is extremely vivid and sound quality is great but the operating system teamed up with the remote is something, in my opinion, that Samsung could have improved. Not really user friendly. But again, Love the TV!!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 29, 2022
Reviewer name: The82inchjawdropping
5 out of 5 stars
5 out of 5 stars review

BestTV82inch

[This review was collected as part of a promotion.] Movie night, or game night on my ps5 it's great. I power up my game system and it goes directly to the channel that has the hdmi cable connected to. It stores the recent apps you've used, and on top of that it tells u where u left off at. Without getting to the app, it's at the main menu. Will be purchasing soon again.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: khaelea
4 out of 5 stars
4 out of 5 stars review

We love the picture

[This review was collected as part of a promotion.] The picture is very clear and great clarity. The Samsung channels are great, Only downfall we have found is it does not work as well with antenna for local digital channels. Vizio seems to work better for that. Otherwise we replaced 3 of our televisions with this same TV except the one is larger.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 14, 2023
Reviewer name: Julien
1 out of 5 stars
1 out of 5 stars review

Was great then not working

I bought this tv the 70 inch back in 2020 it's been working well but now it won't turn on its trying to turn but it can't so you would see a little bright light but then it disappears no screen and no sound and the little red light below it is just flashing on and off.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Julien, I'm sorry that your TU7000 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try. First, since you mentioned the red light flashing on and off, please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote. Next, please try the following: 1) Unplug the TV from its power source for 30 seconds. Then try to power it on again. 2) Try a different outlet that you have confirmed works properly 3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. 4) Confirm that the TV is set to the same source as the external device. 5) Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 6) Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 23, 2022
Reviewer name: LoveAbigTV
5 out of 5 stars
5 out of 5 stars review

New Samsung TV

[This review was collected as part of a promotion.] We have purchased other Samsung TVs in the past and have always been very satisfied. This TV we bought for our new home and couldn't wait to get it hooked up. Even though it is 75in, my husband and I were easily able to load it into our vehicle and then into our home. It was very easy to hook up and we love the great features and slim, easy to use remote, making everything fast and easy to access. Picture is sharp and clear, with great definition. We are both very happy with our new TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: AshleyA
5 out of 5 stars
5 out of 5 stars review

Beautiful picture and perfect size!

[This review was collected as part of a promotion.] We use our tv for video games, streaming, just watching tv and movies. The video games always look magnificent when we play on there and it's got great volume control as well. The features are great and really allow you to change the settings to adjust for your eyes and ears so it really feels like it's made for you.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 18, 2020
Reviewer name: ninjamonkey
1 out of 5 stars
1 out of 5 stars review

tv powers off randomly

this tv is horrible, within an hour and a half it has powered off at random 5 times thus far, ive had a service ticket on it about 3 weeks ago for the exact same thing, they replaced the circuit boards but still same problem....samsung should stick to phones, any other samsung product ive ever purchased hasnt even been worth recycle value at the dump

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

ninjamonkey: Thank you for purchasing the TU7000 TV. I am very sorry for the issues you have encountered with the TV turning off by itself. You may want to try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. - Settings > General > System Manager > Time > Sleep Timer If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it. - Settings > General > Eco Solution > Auto Power Off - Settings > General > System Manager > Time > Off Timer Your user experience is very important to us and will be shared with our teams. Should you need to schedule further service, please contact us again and reference your last service ticket number Again, my apologies for the inconvenience you have had. We do hope to hear from you. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 24, 2021
Reviewer name: Sanjay101
5 out of 5 stars
5 out of 5 stars review

Great TV for great price

[This review was collected as part of a promotion.] I use my crystal UHD TV mostly for streaming movies and music videos. Great buy ever. I am a first-time TV buyer and so far I have been enjoying my new Crystal UHD TV. Must recommend TV for budget buyers.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 1, 2021
Reviewer name: Dmendoza92
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I use my TV for everything that's why I had to get myself a really good tv. Samsung TVs are great that's why I decided to go and buy myself one. Since I got this tv I have used it to watch movies with streaming apps play games with my game consoles and also using it as a monitor for my desktop. The picture quality is great especially in 4k I recommend for someone looking for a good tv

Review from Samsung US
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Sep 17, 2020
Reviewer name: lucrob
5 out of 5 stars
5 out of 5 stars review

SAMSUNG 58" CRYSTAL

[This review was collected as part of a promotion.] i want to highly recommend this tv for those of you who want a tv for the bedroom that's all encompassing but not too big for the room. great picture from all angles and a really crisp screen and response time. took me a little bit to set up as i forgot my password but once retrieved a few steps to accomplish connection to my devices and i am one happy camper. did have a 43" high end competitor brand before and it has been put out in storage. this tv actually has a better response time than my main tv in the living room which is also a samsung. so i highly approve of this model if you're looking for an assume experience while relaxing in the bedroom and want to enjoy a cinematic experience.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287