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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,391-3,400 of 10,226 reviews
Aug 7, 2021
Reviewer name: Jeff
3 out of 5 stars
3 out of 5 stars review

Not as smart as you'd think...

first let me say that i love the picture quality which i expect from a samsung tv. what let me way down is the smart operating system. when i turn the tv on there's an annoying menu that pops up and it won't go away unless you hit the back button. it only has 2 hdmi ports which i didn't think much of until i had to plug in my xbox, sound bar, and an unexpected chromecast. way too many buttons on the remote, difficulty navigating options and setting menus... the list goes on. bottom line: it's my fault i didn't look more into the features before purchasing but there are certain things i've come to assume about modern tech, ease of use being one of them.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 25, 2022
Reviewer name: Ashraf
5 out of 5 stars
5 out of 5 stars review

a durable tv, can depend on

[This review was collected as part of a promotion.] this is not my first Samsung TV and it was as expected, very good, however there are very few things which is not major but still will be better if resolved: - Those new models have fixed stands type, the old models have rotated stand, which means you can rotate the tv because it has a center stand, those new ones has a cheaper stand which doesn't allow to rotate the tv, it is very cheap and very bad. - While Samsung now is leading the market on tv's, I guess its time to have a better remote control, your remote control deign is very bad, you need a better design, something where you can distinguish the bottom's by the touch. either than that the TV is very good

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Nessa325
5 out of 5 stars
5 out of 5 stars review

This awesome product has great features

[This review was collected as part of a promotion.] Awesome features, the picture is crystal clear. I love that you can watch Regular Cable TV without having a cable box. When playing video games the features in the game are bright and lifelike. It's the best tv that me and family have purchased.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 18, 2022
Reviewer name: Worthy01
5 out of 5 stars
5 out of 5 stars review

Quality purchase

[This review was collected as part of a promotion.] I purchased my Samsung television about a year ago and all the features it comes without out the box are amazing. It is super easy to download any additional apps you'd like too. The picture color and clarity is still amazing and when it comes to gaming it just as perfect. The sound quality is also quality and I definitely plan on purchasing another one for my bedroom.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Shelton
4 out of 5 stars
4 out of 5 stars review

Visually beautiful, sound could be better

[This review was collected as part of a promotion.] So far we love almost everything about the TV. The picture is crisp and clear, the additional Samsung TV channels are a plus and everything is easy to navigates. I also love that I can cast to my TV from my phone. Only downside is that we feel the sound could be better.

Review from Samsung US
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Oct 21, 2020
Reviewer name: KoryIAHawk
5 out of 5 stars
5 out of 5 stars review

Samsung doesn't disappoint again!

[This review was collected as part of a promotion.] I recently purchased the Samsung 7 Series Crystal UHD 75” TV. This was an easy purchase considering it was at my desired price point and that it was a Samsung which is the only TV we purchase. I was first impressed by the packing and ease of getting to the actual TV from the box. Set-up was even easier.I was very impressed with the picture quality! Our satisfaction with Samsung continues.....

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 4, 2022
Reviewer name: justme33
3 out of 5 stars
3 out of 5 stars review

Could be better

[This review was collected as part of a promotion.] The way the home screen is set up is confusing and not easy to navigate. It is not easy to find and download apps, I couldn't even find a specific app that should be available. Also, after about 2-3 months of use, a horizontal line showed up in the middle of the screen that won't go away.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi justme33, Thank you for your review and feedback on the Samsung TU7000. We are sorry to hear it has not held up to your expectations. Please know we are here to help you. To assist you in learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung's website under 'Support' (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. In regards to the horizontal line on your screen. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. Please visit our Support Center to request service if you see lines during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on th'e 'Suppo't'r link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 25, 2022
Reviewer name: Lovebae
5 out of 5 stars
5 out of 5 stars review

Crystal uhd series

[This review was collected as part of a promotion.] I love everything about this television. It's clear picture The ultra independent pigmentation and it comes with so many options froptions from the YouTube channel 2 to peacock and to the Samsung channels that are already preprogrammed into the TV. I love that it connect to my phone. I am very pleased with my option to buy it

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 27, 2020
Reviewer name: Mizzoufam
5 out of 5 stars
5 out of 5 stars review

This TV is great for sports!

[This review was collected as part of a promotion.] We bought this tv to put in our basement when we refinished it. We now watch all the football games downstairs on this tv. It has a great picture. It was very easy to set up. I would recommend this tv!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 20, 2021
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

My tv is sometimes great and sometimes not.

[This review was collected as part of a promotion.] I use my TV to watch cable and apps. It has seemed to run out of memory and would not load my live streaming service. I needed to connect memory and it is troublesome. I enjoy samsung products and own many but my tv is frustrating at times.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287