Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forNice Television
I upgraded to this TV and it's pretty good. I love to picture quality and sound. The few features that I comes with are great but was disappointed at the fact that it lacked features I was expecting. However, I'm happy with my purchase and would recommend this TV to anyone.
Thank you, Redonis! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.Â
SUPER SMART SAMSUNG TV
[This review was collected as part of a promotion.] Replacing my wonderful Samsung UN40JU6500 TV, this 50" Class TU7000 Crystal UHD 4K Smart TV blew me away! Setup was easy, and the picture & sound quality were customizable and LEARNED, constantly improving and integrating with my existing Samsung Home Theater. The tools & online info, diagnostics get everything calibrated to perfection. Super Smart Samsung TV is AWESOME! The videos, website & Samsung Support helped me to fully optimize my system.
Screen
I bought the TV less than 2 years a year of having the TV I started having problem the screen will go black no image just voice i called Samsung to set up an appointment by the time the appointment come the TV start working then I'll called and cancelled a month later I'm having the same problem gave them a call and the told me the warranty is 1 year so there is nothing they can do put all this money to bought the TV and the TV is not working in less than 2 years this is scram i have a friend of mine she has the same problem Just black screen for no reason
Hi Oumou, Thank you for your feedback on the Samsung TU700D TV. Please know we are here to help. If your TV has a black screen even when it's on, it's entirely possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:1. Press the Home button on the remote.If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues.Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).2. Confirm the TV is set to the same source as the external device.For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.After reconnecting the external device, could you turn it off and back on?3. Test the HDMI cable.Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not have it. If your model does not have this test or is not connected by HDMI, skip to the next step.The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.If the test says, the cable is bad, replace the cable. Service is not required.4. Test different external devices.The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.The TV will need service if the issue persists after these steps. Please note the TU700D TV is backed by a 3-year limited manufacturer's warranty if purchased brand new from an authorized dealer. Please get in touch with us once more, so we can help you set up a service appointment. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor
Decent Tv
This tv has a decent picture. My complaint is that I watch lots of hockey and you can see vertical banding against the white background during camera movement. It's not terrible, but I find myself focusing on it. For movies and tv shows the picture is good! Nice and bright.
Hi G-view, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!Â
Died after only 16 months
i thought that buying this samsung tv would be a wise decision, but at least for this model it was not. with a warranty covering one year, it completely died after only 16 months. i tried fixing it myself by replacing the two main internal boards, but not luck. apparently a screen issue and not worth fixing. performance while it lasted was ok but not great . my main complaint would be an odd flickering of objects colored red. in the future i may give a lesser known brand a chance.
Disappointed: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor
Great Veiwing angles and small bezels
[This review was collected as part of a promotion.] This tv cuaght my eye because of its beautifil minimal design and bezel size. The colors and sound even without a sound bar are amazing. Definetly an imersive experience while playing games on my xbox. I was upgrading from an older samsung tv and was i blown away by the resolution. I definetly recomend this tv for its price and value.
Great smart TV, good picture quality & value
[This review was collected as part of a promotion.] Got this Samsung UHD TV for our living room and it's been great so far. The following features have been really nice: - Smart TV with apps / downloadable apps for all the common streaming services. - Samsung TV Plus: free streaming channels, from news, to free movies, to common free-to-air channels. Which in addition to the Smart TV streaming apps provides tons of content. - Easy to setup - Slim form factor and mounts nicely on a wall for a slim, flush look. - Picture quality has been good for movies, streaming services, connecting a laptop to TV, etc.
Great all-rounder
[This review was collected as part of a promotion.] Mainly use it for streaming, and the picture and colours are bright and sharp. Sound is great. So easy to set up. Will be introducing it to a games console soon. For a cheaper model in the stores, I'm really impressed.
Black spot after 17 months
[This review was collected as part of a promotion.] When I first got the TV, I loved it. The picture quality was great, the sound was clear, and it was very easy to mount on the wall. However, just a couple months after the one (1) year warranty expired, the TV developed a dark spot near the top left corner. I purchased the Samsung as all the reviews said they lasted the longest, were the best quality, etc. I did not have the same experience.
Hi there NeedsANewTV, Thank you for sharing details of the image issue you’re having. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great features, smart one
[This review was collected as part of a promotion.] I use this TV for my Living room. As I have only 1 TV,it's used everyday. I watch my favourite YouTube Channels and Netflix But before that let me mention, as I have another Samsung product like Smartphone, it was VERY VERY easy to setup this TV using the App on my phone. I didnt need to setup network as well. Regarding features.. Smart features 1 that I already mentioned above, but apart from that, I love the Samsung TV Plus. It has helped me to get free minimum news channels like NBC, CBS, Bloomberg. There are many movies and music channels, but I didn't get time to spend on those. Another feature - I didnt need to invest in sound bar.. its volume suits my living room and I am very happy when I am watching different programs like news or movies or music videos on YT. I also use this to project my phone gallery and find best photos and videos using big screen... Overall it's great,, Truely SMART TV.