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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,251-3,260 of 10,226 reviews
Dec 12, 2022
Reviewer name: chels9
1 out of 5 stars
1 out of 5 stars review

Save your money, breaks after a year

I bought this TV a year ago, and it is kept in a pristinely clean and safe area. Today, it developed a black line down the entire screen after the warranty just ended. I tried all the diagnostics and have several Samsung products. I'm extremely disappointed and hope the problem can be addressed by Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi chels9, Thank you for letting us know about the issue you are experiencing with your Samsung TU7000 TV. I have a few troubleshooting steps for you to try, which may resolve your problem. 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 26, 2020
Reviewer name: Rich0104
5 out of 5 stars
5 out of 5 stars review

Perfect TV for just about everything!

[This review was collected as part of a promotion.] I bought this TV and 4K quality is just amazing..no one does it like Samsung. The blacks get really black..and nature programs look so real. You can really take advantage of 4K contenta with this TV. It has its own built in Ui for youtube and Netflix and Hulu. Everything I use

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 30, 2020
Reviewer name: Manor645
4 out of 5 stars
4 out of 5 stars review

Second time

first tv started going off and on within a couple of days. had to return and ordered another to give it one more try. the second one i've had for a little over a week and so far it's been perfect. love everything about it except the samsung app. very intrusive and cannot remove. other than that i'll just have to wait and see how this one holds up. i'm a little worried after reading some of the reviews and the problems that started within months of setting them up and too late to return. i have a few more weeks so if any kind of problem occurs i will definitely return and get another brand. i've owned samsung products throughout the years and all have been exceptional products, even my last tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: irivas
4 out of 5 stars
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I bought this TV about a month ago and so far so good. The only issue that I have had is that sometimes it does not connect to the WiFi but you can easily fix this by unplugging and plugging again the TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 19, 2020
Reviewer name: Joseph
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This TV has it all - great picture and sound quality along with countless apps, strong network connection, and a responsive OS system. My only wish is that there was a faster way to type when searching for titles.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 23, 2020
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Great compatibility

[This review was collected as part of a promotion.] I was amazed at how easy setup was for this product. It recognized my Blu-ray as soon as i plugged it in and configured the remote for control of the player. Apple devices stream to it with no issues. Wi-Fi setup was easy and adding apps for streaming services was a breeze. All in all very pleasantly surprised and the picture quality is fantastic too.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Majik655
5 out of 5 stars
5 out of 5 stars review

I love Samsung tv's

[This review was collected as part of a promotion.] I have all of my TVs as Samsungs! The TU7000 and TU8000 work amazingly well! I really don't have any complaints except that you need to change the dns over to googles dns in the settings or you may experience network issues but that is no big deal! The color and the picture are beautiful .. the 4th tv I have of Samsun is 12 years old and it's still working fine to this day! I will always buy a Samsung tv!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: NewTVOwner
5 out of 5 stars
5 out of 5 stars review

Great bang for your buck

[This review was collected as part of a promotion.] This is a great bang for your buck TV. TV is huge and good quality despite being one of the lower end models. I always go Samsung when I go TVs as I haven't had one go out on me yet and this is the 5th in my household.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 11, 2020
Reviewer name: rosie1994
5 out of 5 stars
5 out of 5 stars review

Great Picture!

[This review was collected as part of a promotion.] This 58" Class TU7000 Crystal UHD 4K Smart TV has a very sharp picture, and also has a really good looking understated design. The audio is what is expected from TV speakers. It really has tons of smart features and easy to use interface. Set up was easy, could use a couple more HDMI slots (but I fixed that by purchasing an HDMI switch box). The colors are true to life and picture can be tweaked to your personal preference. All and all, a very good HD TV and would recommend it to all.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Jun 9, 2020
Reviewer name: DeeM
5 out of 5 stars
5 out of 5 stars review

Good tv, nice picture and good service...

[This review was collected as part of a promotion.] we are very happy with this tv. a little tricky for a couple of seniors to st up, but we got it done. we had a thunder storm a couple of nights after we got which turned our picture pink. i called samsung and the woman on their line, was able to walk me through a few steps to reset it. it seems like the storm effected our cable service. samsungs service was quick to respond, thank you. the tv picture is very good and clear. and it was a great price!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287