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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,251-3,260 of 10,219 reviews
Jul 26, 2022
Reviewer name: Shazbot
4 out of 5 stars
4 out of 5 stars review

The TV is beautiful features are nice

[This review was collected as part of a promotion.] I use my Samsung TV to stream all of our television channels. We do not have a cable carrier at the present time and don't want one because of the expense I found that we can get just as many channels and some features that they don't have.

Review from Samsung US
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Jun 17, 2022
Reviewer name: Ricktus
4 out of 5 stars
4 out of 5 stars review

Only missing more HMDI ports

[This review was collected as part of a promotion.] All things considered this is a pretty good TV for the price. My only complaint is the lack of HMDI ports. This TV only has two such ports and I have a total of 4 items I would like to connect. My cable box, PC, my firestick and one of my gaming consoles. That is why I gave it 4 stars out of 5

Review from Samsung US
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Jun 3, 2022
Reviewer name: AtxDrift
5 out of 5 stars
5 out of 5 stars review

Great color detail

[This review was collected as part of a promotion.] I use my Samsung smart TV to stream my local cable service which is Spectrum here in Texas. I also use it to game offline and online daily. It's also great for my kids which use the YouTube app and Disney+ app daily.

Review from Samsung US
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May 25, 2022
Reviewer name: robinga2
4 out of 5 stars
4 out of 5 stars review

Awesome picture, great sound

[This review was collected as part of a promotion.] For antenna and streaming viewing, this is a great TV. Picture is excellent, sound is excellent as well. About the only thing I don't like is that the CC option requires multiple steps, instead of a single button to toggle CC on/off.

Review from Samsung US
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May 23, 2022
Reviewer name: UsherQueen
5 out of 5 stars
5 out of 5 stars review

This TV has great picture, sound, and features.

[This review was collected as part of a promotion.] We love the built-in and additional apps available with this TV. We have a wide range of options for streaming since we do not use a cable provider. The picture quality is excellent and we enjoy the sound quality especially while watching movies and sports.

Review from Samsung US
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Jul 27, 2022
Reviewer name: Zenvell
5 out of 5 stars
5 out of 5 stars review

Immersive visual and sound experience

[This review was collected as part of a promotion.] Images look very clear and sharp. Even from afar the images look crisp. Perfect for gaming or movies. The sound quality is also great as even the smallest details can be appreciated. Also, works well with bluetooth. I found the size to be very versatile, it's great for either your living room or for a small room.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Joejoemoviebuff
5 out of 5 stars
5 out of 5 stars review

Brings new life to the family

[This review was collected as part of a promotion.] This picture quality is so amazing. The screen actually comes to life. Set the TV up in the family room. One night while we were having dinner I actually tried to pass the potatoes to the woman in the screen she looks so real it was like she was sitting at the dinner table my wife thought I was crazy but I thought the women on the screen was at my table.

Review from Samsung US
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Jun 19, 2020
Reviewer name: JIM S
2 out of 5 stars
2 out of 5 stars review

Good picture, bad experience

setup is terrible. took way too long compared to other tv's. synced with my phone account through samsung without me knowing, eventually the account became disabled and created problems with my phone. finally everything just started to work again after an hour - i did nothing to correct it. remote is clunky and has serious lag time. will cause you frustration for sure by selecting the wrong channels because of it. lastly, the tv froze. picture freezing i could understand. simple reboot and done. not this one. made a serious techno noise that kept going for at least a minute. had to unplug it as remote wouldn't stop it. going back to store as i've only had it less than a week. yikes. cannot recommend.

Review from Samsung US
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reply from OBA

JIM S: Thank you for sharing your experience with the TU7000 TV. I am very sorry that you experienced multiple issues and are considering returning your TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 5, 2022
Reviewer name: bkkkkkkkkkkkkkkkkkkk
1 out of 5 stars
1 out of 5 stars review

2019 Version - Screen is Garbage

[This review was collected as part of a promotion.] I purchased the 2019 model brand new and just recently the the left section of the screen is very dark and flickers when 1st turning on the power. TV was great when new, but deterioted quickly in 3 years. It should last longer than that.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, Thank you for your review and your feedback on the TU7000 TV screen. There are a few troubleshooting steps I recommend to see if we can resolve the issue of your screen flickering. 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, choose OK, and then view the test. You can select Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the distortion is appearing during the Picture Test. Look for distortion on the screen during the Picture Test. If there is no distortion, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device showing issues. - If the distortion still appears after replacing the cable, troubleshoot the external device. - If distortion appears during the Picture Test, proceed to the next step. 3. Request service if distortion appears during the Picture Test. Please visit our Support Center to request service if you see distortion during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 16, 2020
Reviewer name: Crispy
4 out of 5 stars
4 out of 5 stars review

Clear picture

[This review was collected as part of a promotion.] Overall very pleased with my purchase. The picture is beyond clear. Not a lot of useless pre-installed applications and wasy set up.. I just have two things that stopped me from giving a 5 star. System not easy to navigate to adjust picture size. The biggest pet peeve I have is the poor quality remote and no back lighting to the remote.

Review from Samsung US
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