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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,221-3,230 of 10,226 reviews
Sep 21, 2020
Reviewer name: bam58
3 out of 5 stars
3 out of 5 stars review

gone are the days...

2nd samsung in three years...1st was ok till picture left...had sound but no picture...purchased a new one on labor day...has trouble holding on to wifi signal...very bassy on sound even with adjustment...its such a pain to have to load sling...haven't had the time to add roku which not included on the lineup...if you are not tech savy this ain't the tv for you...samsung plus line up is ok but weird on the commercials...

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

bam58: Thank you for purchasing the TU7000 TV and for your review. We appreciate your feedback regarding the sound and your experience with Sling. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Oct 22, 2020
Reviewer name: OUideit
4 out of 5 stars
4 out of 5 stars review

love my new TV

[This review was collected as part of a promotion.] I really like the picture on this tv but the sound is a little flakey, It sounds kind of like being in a barrel . I really wanted to hook up my older surround sound system but the New tv does not have RCA jacks and my system does not have HDMI or Optical, So I had to buy a convertor to make it work and it sounds ok . . another thing I can't figure out is how to play my recorded programs using the Samsung remote, Maybe I missed something in the setup . It's rea;;y easy to move from direct tv to my Xbox1 and then get on the internet and watch netflix just sit back and chill to some music. Thank you for the great Tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Alan
5 out of 5 stars
5 out of 5 stars review

What a great Picture

[This review was collected as part of a promotion.] I replaced a three year old smart TV with the Samsung 7000 series for a larger size but I got a bunch more than just a bigger picture. The clarity is superior and the colors are crisp. The entire viewing experience is far superior than what I was accustomed to. Prior to deciding on the Samsung, I researched brands and models against price and concluded that Samsung gives the most for the cost. I am glad to say that I was proven correct.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 26, 2022
Reviewer name: Ciscokid
5 out of 5 stars
5 out of 5 stars review

My Samsung Smart TV

[This review was collected as part of a promotion.] I stream everything on my TV I don't use a cable company. The picture is amazing! My grandkids love to watch the Disney channel and me I love National Geographic and Sports. But I have a surround sound connected so when I watch Netflix or any movies channel I get a theater kind of experience that's out of this world lol! Wouldn't buy any other TV have been a Samsung person for a very long time my phones are also Samsung. To me Samsung products are some of the best electronics in the world. Thanks Samsung

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2022
Reviewer name: SamsungBenefits
5 out of 5 stars
5 out of 5 stars review

Amazing Picture Quality and User Friendly

[This review was collected as part of a promotion.] I LOVE my Samsung TV. It has a clear picture, perfect pitch and is structured with style. It's easy to use for everyone in the family and looks great in my living room. I appreciate being able to connect the TV to my Samsung Chromebook, phones and stove! It really makes life so much easier all around.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 19, 2021
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great tv

the tv is amazing but if you try to connect your phone in use that as your remote it does not work as well as if you had the actual remote. many people will lose their remote and not find it so they'll go and try to use their phone well if you try to use your phone for any use besides the normal tv settings then it won't work. if you try to use it on such applications as hulu netflix disney+ or any other ones it will not work due to the fact that you can not click on anything. this is the only problem i have with the tv. all around it is an amazing tv. i highly recommend it

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 25, 2022
Reviewer name: robinga2
4 out of 5 stars
4 out of 5 stars review

Awesome picture, great sound

[This review was collected as part of a promotion.] For antenna and streaming viewing, this is a great TV. Picture is excellent, sound is excellent as well. About the only thing I don't like is that the CC option requires multiple steps, instead of a single button to toggle CC on/off.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 10, 2021
Reviewer name: JonesofNormandi
5 out of 5 stars
5 out of 5 stars review

I heart this flat screen

[This review was collected as part of a promotion.] I enjoy everything about this TV. From the moment I walk into the living room It catches my eye. To the instant I turn it on. It's totally great. Whether I'm watching a movie or laughing it up with a sitcom, the picture is truly breathtaking. Not to mention whilst listening to my favorite music.. the quality of sound is out of this world. I tell you; the people over at Samsung really did their best work here on this item. thanks, aka. just another satisfied customer

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 24, 2022
Reviewer name: SpaceLord
5 out of 5 stars
5 out of 5 stars review

Amazing quality!

[This review was collected as part of a promotion.] I bought my Samsung TV and immediately feel in love with it!I bought a Samsung galaxy and paired it and I don't think I'll ever buy a different brand. It's amazing, now I just need a bigger TV and a sound bar and I'm set.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 31, 2023
Reviewer name: CTHusky
1 out of 5 stars
1 out of 5 stars review

Lasted only 2 months

purchased this tv in november and it lasted exactly 2 months before the screen would randomly go black. sometimes it would stay on for a few hours, other times it would stay on for 30 seconds. i spent a week troubleshooting including using text support from samsung (which was good.) finally i gave up and yanked it off the entertainment center and replaced it with a ten year old 46" samsung which is far superior. it took a week to book the soonest repair date. we shall see if they are able to repair...

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi CTHusky, I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor