Hi Chipminister, I'm sorry to hear about your experience with the TU7000 TV. Please know your feedback will be shared with our internal teams. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Seko I am very sorry for the [color glitch, image delay]. Please make sure that your TV has the latest firmware update, which should resolve [this/these] issue(s). You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/ Should you need further help with this or any issue, please contact Samsung Support and a representative will gladly assist you. Phone: 1-800-SAMSUNG Available 8AM - 9PM EST (Mon-Fri) If you have not already done so, we invite you to register your new Samsung product at: samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung. -Samsung Ambassador

Hi Ridefreeflh, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!