Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forI am thrilled with my Samsung TV
[This review was collected as part of a promotion.] I love my TV. It's exactly the tech I need because I have access to all my subscriptions and streaming services. The large, high-quality display is awesome, but I do wish I had bought an even bigger size Sa Samsung than my 60" version.
Save your money, breaks after a year
I bought this TV a year ago, and it is kept in a pristinely clean and safe area. Today, it developed a black line down the entire screen after the warranty just ended. I tried all the diagnostics and have several Samsung products. I'm extremely disappointed and hope the problem can be addressed by Samsung.
Hi chels9, Thank you for letting us know about the issue you are experiencing with your Samsung TU7000 TV. I have a few troubleshooting steps for you to try, which may resolve your problem. 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Glitchy
wow. nothing but disappointed in this product i have to constantly unplug the tv just for the tv to switch apps for example spectrum i've gone through all the self diagnostics this happened right out of the box should not have thrown the box away i would've returned the tv right back to the store the same day
Hi Crashstory, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback on the issues you are experiencing with your apps not functioning as expected. If you haven't tried already, we recommend optimizing the smart TV performance with the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Resetting your TV's SmartHub can also help resolve app issues you are experiencing. To reset your SmartHub, please try the following steps: 1) Gather the login information for all of your apps: When you reset Smart Hub, you will sign you out of your Samsung Account and all of your apps, not just the one you're having trouble with. Make sure you have the current login information for all of your accounts before you proceed. If you need this information, visit the app developer's website. If you need your Samsung account information, visit Samsung Account Support. 2) Reset Smart Hub. - Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub. - (or) Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. 3) Enter your TV's PIN: The default PIN is 0000. If you have ever changed the PIN on your TV, enter your PIN to start the reset. 4) After the initial setup process, try the app again. Note: You may need to download the app again after the reset. If you are still having an issue with the app after completing the Smart Hub reset, reach out to the app developer to see if they are aware of the issue. Many times a fix is likely to be available soon. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist
Good picture quality but connectivity is anissue.
[This review was collected as part of a promotion.] The picture quality is good but I have 2 issues with the TV. First, I set up the wireless display with my laptop and it constantly disconnects no matter what laptop I'm using (I've tried it with several). Second, I can't connect speakers I have because it has no standard auxiliary port for me to plug my speakers into. I want to fully enjoy this TV but these 2 problems are a large reason why I still cannot fully do so.
Collegegirl10: Thank you for purchasing the TU7000 TV. Your feedback regarding the ports available is appreciated and will be shared with our design teams. I am sorry you are experiencing issues when connecting to your laptop. To wirelessly connect the TV to your device, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect. Source > Connection Guide > PC > Screen Sharing (Wireless) Confirm that the TV and your PC are connected to the same network. If the TV has difficulties connecting to your PC due to surrounding radio interferences, change the frequency of the wireless access band, and then try to connect. For further assistance, please contact Samsung TV Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great value!
[This review was collected as part of a promotion.] This is the main TV in our living room. We got it at a great price and have been pleased with it. We're able to stream all of our services successfully on it, and our kids have had no issues with their gaming systems.
Absolutely Love My TV
[This review was collected as part of a promotion.] I absolutely love my 65in samsung Crystal UHD tv, only issue is it's extremely quiet. I have another Samsung TV that's a little older and is a 55 in, my 65in ataxia volume, sounds like 55in at 50-60. Other then that, then picture is super clear and vivid.
Perfect for me!
[This review was collected as part of a promotion.] I love this smart Samsung 55"TV. It is the perfect size. Not to big or to small. It was easy to set up and program. Even better is the free Samsung streaming service. This free streaming service offers a variety of program options. I highly recommend Samsung products!
Overall, great TV
[This review was collected as part of a promotion.] This is my first smart TV and I have been very impressed with it since I have had it. Prior to getting this TV I relied on Amazon's first stick to access all of my streaming services, but often run into issues as the first stick can be slow or buggy. I have never had an issue wirh this TV being slow or lagging in any way. It was also incredibly easy to download and use all all my currently used streaming services. The only complaint I have about thr device is that after about a month of owning it, there is a brief vertical black bar that occasionally flashes just left of the middle of the screen. This was unusual as the TV has never been damaged or bumped by anything. The bar only occasionally flashes and has not been a bother to me, but it is noticeable. It only flashes for a split second then goes away. Other than the minor flaw, I have never had any issues with the TV and do want to upgrade to a larger model. I currently use it for streaming and gaming. I do like being able to use and adjust HDR settings within a game and i have been very impressed with the automatic game mode within the TV as well.
Crystal clear picture
[This review was collected as part of a promotion.] I bought this to put in my spare bedroom. This Samsung tv is so much lighter than the other 2 I have. Easy to set up with my satellite, DVD player, and our security system. Crystal clear picture and sound is awesome.
58" Class TU700D Crystal UHD 4K Smart TV (2020)
[This review was collected as part of a promotion.] I am a loyal Fan of Samsung. I recently purchased a 58" Class TU700D Crystal UHD 4K Smart TV (2020). It is the perfect size for the room and once again a wonderful picture. I had to return the 1st set after a couple of weeks for no picture on the screen. Unfortunately I had the same issue with the new replacement set. Samsung had the screen replaced. This is the first time that I have any issues with any of my Samsung TV hear in New England or down in South Florida.