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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,681-2,690 of 10,226 reviews
Oct 6, 2020
Reviewer name: Samsungfan81
4 out of 5 stars
4 out of 5 stars review

Good but not great!

[This review was collected as part of a promotion.] It's a good TV for the price. The only issue I have with it is I cannot get the picture to stop changing the brightness based on the brightness or darkness of the show I'm watching. Other than that I love it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: clknia
4 out of 5 stars
4 out of 5 stars review

Nice Picture

[This review was collected as part of a promotion.] Samsung TVs are always great for me. I love the picture. The remote is confusing though, there are way too many buttons and it does not light up. The Samsung software used on the TV is always a nightmare. The menu items are not big enough, so it's hard to tell when you've selected an item or not. Both of those gripes can be solved if you use something like a Roku or Fire Stick but, I wanted to get a smart tv that I could use without a stick.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 18, 2022
Reviewer name: Just me
2 out of 5 stars
2 out of 5 stars review

Lasted 1 1/2 years.

The TV picture is fine. It has enough inputs. The home screen is a bit messy and you can't remove certain channel icons to clean it up. The remote, I feel, has way to many very seldom used buttons. Those issues are subjective issues. What is not is the TV after 1 1/2 years is now randomly rebooting. I've updated & factory reset with the issue still present. So, I bought a larger TCL. WAY happier.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Just me, Thank you for purchasing the Samsung TU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. The TV will likely need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 31, 2021
Reviewer name: Momatm
5 out of 5 stars
5 out of 5 stars review

It is crystal clear

i love this tv. at first i didn't like how everything looked so real, like your there with them filming, but i got used to it fast. it is the perfect size for my living room. the one thing i do not like is i have to turn the tv volume up to 38 just to hear it clearly. so i have my sound bar hooked up so i don't have to use tv speaker. i definitely recommend this tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Actionbx
4 out of 5 stars
4 out of 5 stars review

Excellent TV for a Bedroom

[This review was collected as part of a promotion.] I know we are in the age where we have big tv's in the living room or family room. This 43" tv would be perfect for that room. This is an excellent tv for a bedroom. It is not too big. It would beautifully mounted or on a stand. The picture is sharp. The color will adjust to the lighting in the room if you choose that function. The usability is very easy. TV was easy to initially set-up. I have a FireStick that I connect to the tv as well. The TV recognizes the FireStick and properly names it in the input sources. Sound quality is okay. I would give it a 7. If you would like a big theatre type sound, I would go with a sound bar. My only drawback is that there is not enough HDMI connections. There are 2 HDMI connections which made me a little disappointed from giving this tv 5 stars. One spot is already taken by the cable box. So if you have a FireStick, Video Game System, and possibly a DVD player, you will have to shuffle some inputs around.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 2, 2021
Reviewer name: Chuck
2 out of 5 stars
2 out of 5 stars review

Too many issues

i have problems every day with the remote not responding. i always have to go unolug the tv and plug it back in to work. this happens with tv remitted and the cable box remote. also if sometimes it doesnt even recognize the device plugged into the hdmi ports. it is so frustrating. i bought this at christmas, updated the software several times, and still have these issues. i night this samsung because i had such a good experience with my first, but this has been horrible.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Chuck: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. I am glad to hear that you have already updated your software to the latest version. In addition to that, you may want to the self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. To troubleshoot your HDMI connection, please try the following: 1) Power off all HDMI devices connected to TV 2) Disconnect all HDMI cables from TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to HDMI ports on TV 6) Re-plug the TV's power cord back into the wall outlet and check the TV. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 16, 2021
Reviewer name: 1MsBev
5 out of 5 stars
5 out of 5 stars review

Samsung Product Review

[This review was collected as part of a promotion.] I love my Samsung 4K Smart TV, being from the generation of baby boomers and accliamating to modern technology I definitely appreciate the quality and excellence of Samsung Products which I find to be extremely user-friendly in navigating web friendly apps. This is my 3rd Samsung smart TV I've purchased and all my cell phones have been Samsung Galaxy starting with the 5, and everything after that have been the Note Series, 7,8,9,10 and now the Note20. So hopefully this shows ny love of Samsung products. Beverly

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Phillysportsnut
5 out of 5 stars
5 out of 5 stars review

Great TV at affordable price, simple set up

[This review was collected as part of a promotion.] Definitely impressed with my TV. Affordable is nice, but picture is incredible. 4k TV has amazing color and brightness when needed. Game mode is nice for my PS5. I have no desire getting other TVs. This TV is my 5th Samsung TV, gave my others to family who love the TVs. Lightweight and easy to move, doesn't get hot. Connections on side very nice if hanging TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: Rasmataz
5 out of 5 stars
5 out of 5 stars review

Good bye LG

[This review was collected as part of a promotion.] I have been a LG person for the last 10 years ! Let me tell you thou !! I was so impressed with the Samsung tv brand , I bought 3 and love it ! It's also a lot less complicated with my iPhone compared to Lg . Samsung Tv from now on ! Great product !

Review from Samsung US
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Sep 24, 2021
Reviewer name: 67nevertooldtolearn
5 out of 5 stars
5 out of 5 stars review

Easy for older people

[This review was collected as part of a promotion.] Streaming movies , play games utube and watch movies on my dvd, it is so easy to watch and download different things. I am 67 years old so I'm not savvy on the new TVs but Samsung made it easy.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287