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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,581-2,590 of 10,226 reviews
Oct 25, 2022
Reviewer name: cabdillo1
2 out of 5 stars
2 out of 5 stars review

Great while it lasted

[This review was collected as part of a promotion.] We watched TV. Streaming and watching cable TV. Also used for you tube. The picture and sound was good. Therein lies the problem the TV lasted just past a year. The factory warranty expired before the screen went black...

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi cabdillo1, We are sorry to hear about your experience with the TU700D TV having a black screen. Please know that your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue; is the most common problem when there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it outputs to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jun 19, 2022
Reviewer name: Barbzie
5 out of 5 stars
5 out of 5 stars review

Samsung is first rate !!

(This review was collected as part of a promotion.) I'm very happy with my purchase of this tv. The picture is so clear and sharp. I haven't had time to explore all the features yet but I'd recommend this tv or any Samsung tv. This is the third Samsung I've watched in the past 12 years and I've always been happy with the brand.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Barbzie! It always makes us happy to hear feedback like yours.

May 23, 2022
Reviewer name: Qball71
4 out of 5 stars
4 out of 5 stars review

Good value.

[This review was collected as part of a promotion.] I use my Samsung TV to watch movies and sports. I also stream movies from apps such as Netflix, hbomax and Hulu. It has a good picture but it could be a little brighter without having to turn the brightness up.

Review from Samsung US
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Sep 15, 2020
Reviewer name: Bestbuyshopper
5 out of 5 stars
5 out of 5 stars review

Great quality product

[This review was collected as part of a promotion.] This tv is of good quality and good picture. Connected very easily to WiFi. Downloaded apps onto the tv. The picture looks great and I paid a fair price. Samsung tv's are the way to go. Excited to continue to use this product.

Review from Samsung US
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Oct 25, 2022
Reviewer name: InsanitysPlea
5 out of 5 stars
5 out of 5 stars review

Easy Navigation

[This review was collected as part of a promotion.] I use this TV daily for everything from streaming to gaming. It's easy to navigate and works beautifully with a crisp image. I absolutely love it. Any problems I have are easily fixed with the built in repair option and I can even surf the web if I want. I can't express how wonderful this television is.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Candyqueen
4 out of 5 stars
4 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] This TV is great for what I need it for. I can play games on my PS4 and it runs smoothly the picture quality is beautiful and has multiple settings to adjust for different things like movies, gaming, and shows. Only downside, it is a bit slow when I use my remote, and has seemed to get slower the longer I've had it. I bought this TV less than a year ago so I expected a bit more from it. Occasionally I have issues with it not connecting to my internet and have to unplug and plug back in my TV completely. Overall it is good for standard streaming and gaming services.

Review from Samsung US
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May 30, 2022
Reviewer name: Juanito
5 out of 5 stars
5 out of 5 stars review

This TV has been great after a year after using

[This review was collected as part of a promotion.] This TV is very good since I got it. The apps on here are great like YouTube, Netflix, Apple Music and Disney+. You also can download apps from the Galaxy Store built in. The 4K is amazing with so much detail with HDR10+. The speakers are also great with a lot of bass and clarity unlike other TV's. The Apple AirPlay and Google Cast are very fast and easy to connect to, I use my Mac to connect to AirPlay and it is very high quality streaming on iPhone as well, for Google Cast I use my phone to connect to the TV and it is the same as AirPlay. When the TV is connected to a Samsung Account it us very easy to sync things across your other Samsung devices like photos. I like how the remote is smaller than some other TV remotes i've used in the past and still do basic things you need. The connections on the back are useful like USB and HDMI if you have any media devices, game consoles, storage devices that you want to connect to your TV or if you want to connect an antenna to watch traditional TV without apps you can do that or if you want to connect an optical cable for your speaker like I have connected to my Samsung speakers. The button on the bottom of the TV is useful uf you can't find the remote and want to do something on the TV you could use the button to perform an action on the TV. I like how you can connect bluetooth devices for audio on the TV if you want to connect headphones to listen by yourself you can connect bluetooth to listen to audio coming from the TV there.

Review from Samsung US
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Apr 1, 2022
Reviewer name: Twill
1 out of 5 stars
1 out of 5 stars review

Gave two tries. Shouldnt have

first one turned on once and never again. got a replacement. was fine for first few days. now it either doesnt read the hdmi input or no volume. have to unplug and plug back in to resolve. would return as i have onky had 7 days but got rid of box after 3 days. waste money.

Review from Samsung US
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reply from Samsung Brand Ambassador

Twill: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope you’ll give us a chance so we can provide you with the excellent experience we strive for. - Samsung Advisor

Sep 15, 2020
Reviewer name: Special
5 out of 5 stars
5 out of 5 stars review

What a great TV

[This review was collected as part of a promotion.] .I was surprised with all the wonderful features with this TV Net Flix on the Samsung remote also Samsung TV channels. WOW. The internet Youtube this TV has everything you need and Its quiet doesn't makaoise whenyu Turin on and off beautiful colors I can go on and on!

Review from Samsung US
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Jun 29, 2021
Reviewer name: Flyboy
3 out of 5 stars
3 out of 5 stars review

Screen failed after two months

i was aignificantly disappointed that the screen had failed after two month from purchase. this never happened with competative brands. the warranty service is in progress and the tv has been out of service for 13 days as the service cemter did not havr the screen in stock.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287