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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,261-2,270 of 10,226 reviews
May 31, 2022
Reviewer name: Aquaticg
5 out of 5 stars
5 out of 5 stars review

Great TV for the Price

[This review was collected as part of a promotion.] When I began looking for a quality Smart TV I found that Samsung products were top notch for the price. I went from a 55 in to a 65 in Crystal UHD and I'm very impressed with the quality of picture I received. Streaming on the various apps that I use is very intuitive. When setting up my TV, the walk through on the TV to get all of my electronics connected was so simplistic.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 19, 2020
Reviewer name: Teddysmom
5 out of 5 stars
5 out of 5 stars review

I love this tv, it's got everything!

[This review was collected as part of a promotion.] I have never had a television this awesome. Beautiful picture, crystal clear and the sound is great too, cannot imagine how great it will be with a new surround bar,like being at a movie theater. It was easy to program and download apps on too,like using a smartphone..

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 17, 2023
Reviewer name: Jacob
2 out of 5 stars
2 out of 5 stars review

Technical problems

Hdmi ports keep losing connection. The screen will appear to shut off in the middle of gaming. I've upgraded the hdmi cables thinking that was the issue, I've switched the hdmi ports, I've tried gaming mode on, off, and auto and it doesn't make a difference. I check to make sure the software is up to date and it is. We are loyal Samsung users from our tvs to our oven to our phones. But this TV is making me consider changing courses.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Jacob, We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2021
Reviewer name: Zeal
4 out of 5 stars
4 out of 5 stars review

Amazing screen and picture quality

[This review was collected as part of a promotion.] Samsung TVs have hands down the best displays. I absolutely love gaming on my TU7000. Great experience as 60 Hz refresh rate keeps up with most console games without blurring. Browsing between different apps on TV is simple and intuitive.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Joshp8a
4 out of 5 stars
4 out of 5 stars review

Cool TV. Wish smart tv interface was better.

[This review was collected as part of a promotion.] Tv is cool. Nice image overall. Great for movies and gaming. The blacks when living room is lighted you can barely see. Pretty sure changing menu would fix it but then having to switch it back again when lighting is off would be a hassle. I just wish the smart tv interface was better. There is at times delay when moving thru menus and stuff. This is where they are missing out.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 3, 2021
Reviewer name: gsct2020
5 out of 5 stars
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] The image quality is fantastic. Sure there are more expensive models with better image quality but unless they are side by side youre never going to notice. I play my PS4 through the tv as well and I love the automatic game on sensor to enhance the image. I also love the Tyzen operating system with all the apps and the 100+ free channels of Samsung TV. Its easy to add new apps and update the TV's software. I've had this TV now for 6 months and absolutely love it. I have had no issues or problems with it and would definitely recommend it!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 17, 2022
Reviewer name: Ricktus
4 out of 5 stars
4 out of 5 stars review

Only missing more HMDI ports

[This review was collected as part of a promotion.] All things considered this is a pretty good TV for the price. My only complaint is the lack of HMDI ports. This TV only has two such ports and I have a total of 4 items I would like to connect. My cable box, PC, my firestick and one of my gaming consoles. That is why I gave it 4 stars out of 5

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 3, 2022
Reviewer name: Sher71
3 out of 5 stars
3 out of 5 stars review

Overall it's fine for an inexpensive TV

[This review was collected as part of a promotion.] I hadn't bought a new TV in several years, and I went with a top brand, but a discounted price. In retrospect... I might have made a different choice. But overall - it's fine. It's a decent enough TV . The 2 main issues I have with it are: It's dark. Like really dark. Watching any dark/night scenes and I can't make out many details. I've turned the brightness WAY up and turn all the lights off in the room shut all the blinds etc, and it's still difficult to make out what's happening. So I mostly watch shows with dark/action scenes in the evenings, because in the daytime I might as well be looking at a black screen with some audio. The other thing is small, and odd. It turns itself on. Not all the time, but often enough that it's annoying. I'll turn it off at the end of the day - go into the next room and hear it come on. It's baffling!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Sher71, Thank you for your purchase and your feedback on the Samsung TU7000 TV. Please know we are here to help you and have a few troubleshooting tips that may resolve your issues. First, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings > General > Eco Solution > Ambient Light Detection. Now, if your TV is turning itself on, there are a few steps that I would like you to go through to ensure they are not the cause. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with the Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. Finally, if you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled. Occasionally connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2022
Reviewer name: Samisgood
5 out of 5 stars
5 out of 5 stars review

The TV has many useful features

[This review was collected as part of a promotion.] The picture is very clear while streaming, Watching YouTube surfing the web. Used as a second monitor. Love the ease of connecting. Also t works well with my Roku. Very good quality built into the TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 8, 2021
Reviewer name: Vapatsfan
3 out of 5 stars
3 out of 5 stars review

Love the picture

i do really like this tv but there are issues with the hdmi ports. i have a soundbar that is hdmi arc as well as directv. i had them both plugged in and they worked fine for a month or so but something happened where if i have them both plugged in, i will not get any sound and an error message pops up saying my soundbar is not hooked up to the hdmi arc port which it was. not sure what needs to be done to fix this issue but looking on the forum boards, it seems i am not alone with this issue. other than that, the tv is great!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Vapatsfan: Thank you for reviewing Samsung’s TU7000 TV and sharing your experience with the HDMI connection. You may want to follow these troubleshooting steps to check your connection. 1) Power off all HDMI devices connected to TV 2) Disconnect all HDMI cables from TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to HDMI ports on TV 6) Re-plug the TV's power cord back into the wall outlet and check the TV. If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions