Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forBeautiful Picture
I bought this as a Christmas gift for my husband and he is so happy! It BIG! The picture is crystal clear! We also got the Samsung sound bar with it. It truly enhances the sound. I've been a fan of Samsung for awhile and will continue buying your products.
Samsung TV Greatness
[This review was collected as part of a promotion.] I love my TV. Its bright, clear, and big enough for me to get the full experience. The only flaw if, if I had to point out a flaw, is that its response rate is a bit slow. There is usually a .5 to 1 second lag after pressing a button on the remote. Other than that, the TV is great in all other categories 9.5/10 for me
Good video, terrible sound.
[This review was collected as part of a promotion.] I use my Samsung for normal TV viewing. After purchasing the TV, I was highly dissatisfied with the TV sound quality, it is very dry and high-pitched sound. the picture is great, but terrible sound quality. I then purchased a sound bar. Now the trouble is that when I turn off the TV and later turn it back on, the TV will not recognize the sound bar hooked up to the HDMI-ARC connector. I've changed the HDMI-ARC connector three times. Still, I have to set and turn the TV off and on 10 to 15 times before the TV will eventually recognize the external sound bar. I would not recommend this TV to anyone.
Glitchy
wow. nothing but disappointed in this product i have to constantly unplug the tv just for the tv to switch apps for example spectrum i've gone through all the self diagnostics this happened right out of the box should not have thrown the box away i would've returned the tv right back to the store the same day
Hi Crashstory, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback on the issues you are experiencing with your apps not functioning as expected. If you haven't tried already, we recommend optimizing the smart TV performance with the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Resetting your TV's SmartHub can also help resolve app issues you are experiencing. To reset your SmartHub, please try the following steps: 1) Gather the login information for all of your apps: When you reset Smart Hub, you will sign you out of your Samsung Account and all of your apps, not just the one you're having trouble with. Make sure you have the current login information for all of your accounts before you proceed. If you need this information, visit the app developer's website. If you need your Samsung account information, visit Samsung Account Support. 2) Reset Smart Hub. - Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub. - (or) Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. 3) Enter your TV's PIN: The default PIN is 0000. If you have ever changed the PIN on your TV, enter your PIN to start the reset. 4) After the initial setup process, try the app again. Note: You may need to download the app again after the reset. If you are still having an issue with the app after completing the Smart Hub reset, reach out to the app developer to see if they are aware of the issue. Many times a fix is likely to be available soon. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist
A Nice TV
[This review was collected as part of a promotion.] I purchased this TV to use along with my Samsung smart Phone. The quality of the overall picture is very good. The smart features work well. Setup was easy. The only problem I have noticed is flickering of the image at random times. It goes away after a little while, but makes the video difficult to watch.
Super sharp and colorful image smart tv!
[This review was collected as part of a promotion.] This Crystal UHD 4k tv has such brightness and sharpness to its image. I'm amazed! Pictures don't do this tv justice. It has good speakers too. The sound is loud enough and very clear. Comes with control and batteries. I love that it's already a smart tv, so you don't need any extra equipment to be able to watch your favorite apps. It was also very easy to set up. Pretty much self explanatory. Just plugged it in, guided me through connecting to wifi and that was pretty much it. It took less than 5min. Overall, I'm super happy with my smart tv.
Beautiful picture, meh features
[This review was collected as part of a promotion.] I love how this TV looks and the picture is beautiful. If I had only bought it for the picture, I would be 100% satisfied. There is a significant lag when switching between apps on the Smart TV, which is annoying, but manageable. The reason my review is 3 stars instead of 5 lies solely in the fact that at least once a month, it will lose internet connection, which usually lasts until at least the next day, but has lasted as long as 3 days before. I use wifi instead of ethernet, but I can use the internet on all of my other devices and it's fine, but for some reason the TV will connect to the router, but then be unable to find internet to use any of the apps. I've tried looking for software updates once I can connect again, but there aren't ever any to install. Since I'm a cord cutter it means I am unable to use my TV at all without internet since I don't have cable. At some point I will run an ethernet line through the attic, but I bought this TV for it's wireless abilities. Since I cannot speak on the dependability of a wired internet connection I'm not 100% sure that will fix the problem, but I'm hopeful it will, because I do love this TV when I'm able to use it. If you're looking for a sleek box with a wonderful picture, buy this in a heartbeat. If you're looking for reliable smart features, maybe look elsewhere.
Leebobo: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with internet connection. You may want to go through these steps to check your connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor
Great TV for the Price
[This review was collected as part of a promotion.] When I began looking for a quality Smart TV I found that Samsung products were top notch for the price. I went from a 55 in to a 65 in Crystal UHD and I'm very impressed with the quality of picture I received. Streaming on the various apps that I use is very intuitive. When setting up my TV, the walk through on the TV to get all of my electronics connected was so simplistic.
Great TV with a amazing picture
[This review was collected as part of a promotion.] This is my first Samsung TV and haven't had that much time to review it fully but I would like to say from what I have used, the free streaming tv that comes with it, is amazing and I'm 100 percent satisfied with my purchase. I love all the apps that the TV has as well.
Best purchase
[This review was collected as part of a promotion.] My daughter is super happy with her tv The display quality and audio are really good I only buy Samsung anyway as for many years has in my opinion always offered the best overall experience for me